Freedom251 › Salon CRM Software
SalonX
What SalonX is
SalonX is salon and spa management software covering bookings, client records, payments, messaging, inventory, and marketing. Its scheduling can fill cancellations automatically and prevent double-bookings across chairs, rooms, and stylists. The CRM keeps visits, formulas, allergies, and preferences in client timelines, with rebooking reminders. An integrated POS handles tap-to-pay, deposits, tipping, gift cards, and packages while combining services and retail on one ticket. SMS, WhatsApp, and email confirmations, reminders, and follow-ups run through a shared inbox. Inventory tools track backbar deductions, low-stock alerts, and supplier reorders. SalonX connects with Razorpay, Stripe, or an existing payment terminal, and the company says migration from any system is included with every plan. Web, iOS, Android, and API access are listed. Plans start at ₹999/mo, and a 14-day trial provides full feature access without a credit card.
Who it suits
It is aimed at salons and spas that need scheduling, CRM, payments, communications, inventory, and marketing together. Multi-location businesses can consider the Chain plan’s listed dashboard and unlimited staff.
What it does well
- Automatic cancellation filling and booking protection
- CRM stores allergies and client preferences
- POS supports tips, gifts, and packages
- Automates SMS, WhatsApp, and email
- Migration included with every plan
What to know first
- No free plan
- Starter limits usage to three staff
- Trial lasts 14 days
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Studio | Up to 15 staff · Full CRM + marketing · Integrated POS & tips · Inventory & retail · Advanced analytics | ₹2,999 a month |
| Chain | Unlimited staff · Multi-location dashboard · Custom roles & payroll · API & white-label · Priority support | ₹7,999 a month |
| Starter | Up to 3 staff · Online bookings · SMS & WhatsApp reminders · Basic reports | ₹999 a month |
As salonx.cloud lists them, read 9 Oct 2026. The maker's own page has the final word.
Verdict
SalonX brings front-desk scheduling, customer records, transactions, outreach, and stock controls into one platform. Its tiered pricing and staff limits should be matched to the size of the salon or spa.
Facts from SalonX's own pages
- Apps
- The responsive platform has native iOS and Android apps for staff and clients. · salonx.cloud, 9 Oct 2026
- Client CRM
- The CRM stores visits, formulas, allergies and preferences in a client timeline and supports personalized rebooking reminders. · salonx.cloud, 9 Oct 2026
- Company
- SalonX is developed and operated by Convertrix Pvt. Ltd., a company incorporated under the laws of India. · salonx.cloud, 9 Oct 2026
- Hosting
- The privacy policy states data is hosted on AWS servers in the Mumbai Region. · salonx.cloud, 9 Oct 2026
- Integrations
- Users can connect Razorpay, Stripe or an existing payment terminal. · salonx.cloud, 9 Oct 2026
- Inventory
- Inventory features include automatic backbar deductions, low-stock alerts and supplier reorders. · salonx.cloud, 9 Oct 2026
- Messaging
- SalonX automates SMS, WhatsApp and email confirmations, reminders and follow-ups in a shared inbox. · salonx.cloud, 9 Oct 2026
- Migration
- SalonX says it imports clients, services and staff from any system and includes free migration with every plan. · salonx.cloud, 9 Oct 2026
- POS
- The integrated POS supports tap-to-pay, deposits, tipping, gift cards and packages, and combines services and retail in one ticket. · salonx.cloud, 9 Oct 2026
- Product
- SalonX is salon and spa management software for bookings, CRM, payments and marketing. · salonx.cloud, 9 Oct 2026
- Scheduling
- Its AI-powered scheduling fills cancellations automatically and prevents double-bookings across chairs, rooms and stylists. · salonx.cloud, 9 Oct 2026
- Security
- The privacy policy says SalonX uses AES-256 encryption at rest, TLS 1.3 in transit, role-based access controls, multi-factor authentication and daily backups retained for 30 days. · salonx.cloud, 9 Oct 2026
- Support
- Every plan includes live onboarding and weekly workshops; Studio tier and higher includes a dedicated success manager. · salonx.cloud, 9 Oct 2026
- Trial
- The terms offer new users a 14-day trial with full feature access and no credit card required. · salonx.cloud, 9 Oct 2026
Where SalonX stands on Freedom251
- Salon CRM Software#18 of 45
- Salon Marketing Software#24 of 46