Freedom251 › Salon Loyalty Software
SalonOps
What SalonOps is
SalonOps is a phone-first ERP for independent salons, chains, and spas, available on Android, iOS, and the web. Staff tools maintain profiles and branch records, track check-in and check-out, attribute services, and show throughput and utilization. Rewards settings include points per rupee, service multipliers, tiers, redemption rules, and expiry. Sales records connect each service to a customer and staff member; the product describes this as sales tracking rather than billing. Administrators get more than 40 composable permissions, branch scoping, temporary grants, and exportable audit logs. Payment processing remains with an existing POS or provider, while Razorpay card payments are planned. Data is stored in India with daily encrypted backups and logged engineer access. Studio costs ₹499/month including GST for one location and 10 seats; Floor costs ₹699/month including GST with unlimited seats and branch tools. Group pricing is custom.
Who it suits
Salon and spa operators needing staff, rewards, sales records, and branch permissions may suit SalonOps. Group is intended for multi-branch chains, spa groups, and franchisors.
What it does well
- Android, iOS, and web access
- Configurable points and reward tiers
- More than 40 permissions
- Branch-aware staff records
- Daily encrypted backups
What to know first
- Not a billing engine
- Payment processing stays external
- Analytics is still in development
- Group pricing is custom
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Studio | ₹499/month, incl. GST · 1 location · up to 10 staff seats · all three modules · PWA on any phone · email support · daily backups | ₹499 a month |
| Floor | ₹699/month, incl. GST · single location or small chain · unlimited staff seats · custom roles and branches · rewards engine and tiers · priority WhatsApp support · early access to Analytics | ₹699 a month |
| Group | Custom; quoted per group · multi-branch rollups · SSO and audit log export · dedicated onboarding · SLA-backed support · custom reward schemes | On request |
As salonops.co lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
SalonOps combines staff administration, rewards, sales records, and permission controls for salon businesses. Buyers should account for external payment processing and the developing analytics module.
Facts from SalonOps's own pages
- Audience
- The Group plan is described for multi-branch chains, spa groups, and franchisors needing cross-branch views and rollouts. · salonops.co, 11 Oct 2026
- Data rights
- Customers can export data at any time and request deletion, subject to retention of legally required records for the minimum statutory period. · salonops.co, 11 Oct 2026
- Headquarters
- The contact page lists the office as Chandigarh, India and describes the team as remote-first. · salonops.co, 11 Oct 2026
- Limits
- Analytics is in active development, with early-access builds available and inclusion planned for Floor and Group when it ships. · salonops.co, 11 Oct 2026
- Payments
- SalonOps leaves payment processing to the customer's existing POS or payment provider; online card payments via Razorpay are described as coming soon. · salonops.co, 11 Oct 2026
- Permissions
- SalonOps offers more than 40 composable permissions, branch scoping, temporary grants, and an exportable audit log. · salonops.co, 11 Oct 2026
- Platforms
- SalonOps installs as a PWA and works on Android and iOS phones, with tablet and desktop layouts also supported. · salonops.co, 11 Oct 2026
- Product
- SalonOps describes itself as a phone-first ERP for independent salons, chains, and spas, focused on staff, rewards, and sales. · salonops.co, 11 Oct 2026
- Rewards
- The rewards module supports configurable points per rupee, service multipliers, tiers, redemption rules, and point expiry. · salonops.co, 11 Oct 2026
- Sales
- The sales module records services sold and links each sale to a customer and staff member; it is described as a record of sales rather than a billing engine. · salonops.co, 11 Oct 2026
- Security
- The privacy policy says data is stored on servers in India with daily encrypted backups, and production data access is limited to authorized engineers and logged. · salonops.co, 11 Oct 2026
- Staff
- The staff module provides profiles, check-in and check-out, service attribution, throughput and utilization, and branch-aware staff records. · salonops.co, 11 Oct 2026
- Support
- The pricing page lists a setup call, staff training, data migration assistance, and India-timezone support; Studio includes email support and Floor priority WhatsApp support. · salonops.co, 11 Oct 2026
Where SalonOps stands on Freedom251
- Salon Loyalty Software#24 of 40