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SalonIQ

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What SalonIQ is

SalonIQ is a cloud-based management system for hair, beauty, spa, clinic, and grooming businesses. Clients can book appointments online around the clock through a salon’s website or social media, while the system handles appointments, stock, point of sale, reporting, and end-of-day reconciliation. Automated SMS and email campaigns can promote offers and reconnect with lapsed clients. Team tools include staff scheduling, dashboards, KPIs, and commission reporting, alongside tip calculation, contractor payments, and payroll reports. Groups can manage multiple locations from one account with shared client data and centralized reporting. IQ Connect answers calls, checks the live diary, and can book appointments when staff are busy or the salon is closed. IQ Pay links transactions to client profiles, supports refunds and live tracking, and pays funds into the salon account within two working days. Ecommerce includes online retail, gift cards, service upgrades, and product recommendations. The SalonIQ plan costs £47 a month, with a one-time setup fee from £175 +VAT. Setup includes installation, unlimited online training, and data build or migration. SalonIQ was founded in 2012 and is operated by Intelligent Salon Software Ltd in Tunbridge Wells, UK.

Who it suits

SalonIQ suits hair, beauty, spa, clinic, and grooming businesses that need appointment, team, and marketing management. Its group tools are aimed at businesses managing multiple salon locations from one account.

What it does well

  • Online booking through salon websites or social media
  • Automated SMS and email campaigns
  • Group tools centralize reporting across locations
  • IQ Connect can book from the live diary
  • Setup includes unlimited online training

What to know first

  • No free plan
  • One-time setup fee may apply from £175 +VAT
  • Monthly plan requires 60 days’ notice to cancel
  • Support is through a knowledge base or support request

Plans

PlanBilled and limitsPrice
SalonIQper month; one-time setup fee from £175 +VAT · Solo stylist starting price · all plans include complete booking, management and marketing system with no feature restrictions · 60 days notice to cancel£47 a month

As saloniq.com lists them, read 30 Sept 2026. The maker's own page has the final word.

Verdict

SalonIQ covers booking, salon operations, team reporting, and multi-location management, with additional payment and ecommerce tools. Factor in the setup fee and 60 days’ notice to cancel when considering the monthly plan.

Facts from SalonIQ's own pages

AI receptionist
IQ Connect answers calls, checks the live SalonIQ diary and can book appointments when staff are busy or the salon is closed. · saloniq.com, 30 Sept 2026
Booking
Clients can book appointments online 24/7 through a salon’s website or social media. · saloniq.com, 30 Sept 2026
Company
SalonIQ is operated by Intelligent Salon Software Ltd, whose site lists its address as The Forge, Little Mount Sion, Tunbridge Wells, Kent TN1 1YS. · saloniq.com, 30 Sept 2026
Ecommerce
Salon eCommerce supports online retail, physical and electronic gift cards, service upgrades and product recommendations linked to client profiles. · saloniq.com, 30 Sept 2026
Founded
2012 · saloniq.com, 28 Sept 2026
Headquarters
The Forge, Little Mount Sion, Tunbridge Wells, Kent TN1 1YS, UK · saloniq.com, 28 Sept 2026
Integrations
The partner page lists SalonSpy, Stripe, Vish, Reserve with Google, Mutu, Colourstart, Flossie, Klarna and Green Salon Collective, and describes an IQ API for third-party integrations. · saloniq.com, 30 Sept 2026
Management
Salon management includes appointments, stock, reporting, point of sale and end-of-day reconciliation. · saloniq.com, 30 Sept 2026
Marketing
The system sends automated SMS and email campaigns to attract clients, reactivate lapsed clients and promote offers. · saloniq.com, 30 Sept 2026
Multi-location
Group and enterprise tools manage multiple salon locations from one account with centralized reporting, group dashboards and shared client data. · saloniq.com, 30 Sept 2026
Payments
IQ Pay links payments to client profiles, supports refunds and live transaction tracking, and pays funds into the salon’s account within two working days. · saloniq.com, 30 Sept 2026
Purpose
SalonIQ is a cloud-based salon management system for hair, beauty, spa, clinic and grooming businesses. · saloniq.com, 30 Sept 2026
Security
The IQ Pay page states that its transactions are secure and compliant, but does not name a specific certification or standard. · saloniq.com, 30 Sept 2026
Setup and migration
All packages require initial setup, which includes software installation, unlimited online training and data build or migration; setup fees may apply from £175 +VAT. · saloniq.com, 30 Sept 2026
Support
Customers can access a knowledge base or submit a support request through the support page. · saloniq.com, 30 Sept 2026
Team tools
Team tools include real-time dashboards, KPIs, commission reporting and staff scheduling. · saloniq.com, 30 Sept 2026

Where SalonIQ stands on Freedom251

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