Salesforce Nonprofit Cloud is a web-based platform that brings nonprofit funding, program delivery, and impact measurement together. Fundraising tools organize donor profiles and audience segments, handle gift entry, and manage commitments, designations, soft credits, and tributes. Volunteer features cover events, roles, shifts, attendance, applications, engagement history, and self-service sign-up through Experience Cloud. Program tools track enrollment, attendance, services, and benefits; outcome tools let organizations set targets, measure results, and collect assessment data. Grantmaking supports funding opportunity publication, proposal collaboration, grant awards, budgets, and disbursements. Accounting Subledger consolidates Salesforce CRM data with an organization’s accounting system. The product highlights connections to Salesforce products including Marketing Cloud, Data 360, Slack, and OmniStudio, and partner apps such as Classy, DonorDrive, WealthEngine, and AmpImpact. Eligible nonprofits can receive 10 free licenses through the Power of Us Program. Paid pricing is listed from $60 per user per month, billed annually, and a 30-day trial is available. Salesforce says per-user products require an annual contract.
Who it is for
Salesforce describes Nonprofit Cloud as designed for nonprofits, charities, social housing associations, and social businesses. It suits organizations that want fundraising, programs, volunteer activity, and impact tracking in one platform.
What is good
- Free licenses available to eligible nonprofits
- Tracks programs, outcomes, and assessment data
- Includes fundraising and volunteer management tools
- 30-day trial is offered
What to know first
- Per-user products require an annual contract
- Paid pricing is informational and subject to change
- Detailed pricing requires contacting sales
Verdict
Nonprofit Cloud covers fundraising, volunteer coordination, programs, grantmaking, and impact measurement in one platform. Eligible nonprofits can access free licenses, while paid per-user plans require an annual contract.
Salesforce Nonprofit Cloud plans and pricing
All plansCompared on nonprofit CRM software
- Free plan
- Yes
- Campaign management
- Yes
- Online donation forms
- Yes
- Recurring donations
- Yes
- Automated receipts
- Yes
- Donor segmentation
- Yes
- Reporting level
- advanced
