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Salesforce Authenticator
What Salesforce Authenticator is
Salesforce Authenticator is a mobile multifactor authentication app for iOS and Android. It verifies sign-ins through push approvals or TOTP codes, offering two ways to complete a verification step. The app also supports encrypted backup and team administration for organizations managing access across a group. Its free plan costs nothing and includes mobile MFA verification, push notifications, and TOTP codes. The maker is Salesforce Authenticator, headquartered in San Francisco, California, United States. The listed platforms are iOS and Android, so the app is intended for phone-based authentication rather than desktop-only use. Its stated functions focus on sign-in verification, backup, and team administration.
Who it suits
It suits people who need MFA verification on an iOS or Android device, including organizations that need team administration. Users can choose push approvals or TOTP codes for sign-in verification.
What it does well
- Free plan costs nothing.
- Supports push approvals and TOTP codes.
- Includes encrypted backup.
- Offers team administration.
- Available on iOS and Android.
What to know first
- Listed platforms are limited to iOS and Android.
- Its stated functions focus on authentication, backup, and administration.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | Mobile MFA verification · Push notifications · TOTP codes | Free |
| Salesforce Authenticator | Free · Mobile app for MFA and identity verification | Free |
As salesforce.com lists them, read 21 Sept 2026. The maker's own page has the final word.
Getting started
- Open the Salesforce Authenticator website.
- Use an Android or iOS device.
- Choose the Free plan, listed as free.
- Use push notifications or TOTP codes for mobile MFA verification.
Verdict
Salesforce Authenticator provides mobile MFA verification with push approvals and TOTP codes at no listed cost. It may suit people or teams seeking those focused authentication functions on iOS or Android.
Questions
What does Salesforce Authenticator do?
It provides mobile MFA verification with push approvals and TOTP codes. It also supports encrypted backup and team administration.
How much does it cost?
The Free plan is listed as free.
Which platforms does it support?
It is listed for Android and iOS.
Who makes Salesforce Authenticator?
The listed maker is Salesforce Authenticator, headquartered in San Francisco, California, United States.
What is included in the Free plan?
Mobile MFA verification, push notifications, and TOTP codes.
Facts from Salesforce Authenticator's own pages
- Automated approvals
- When enabled, Einstein automation can trust requests that a user has approved three or more times for future logins. · help.salesforce.com, 11 Oct 2026
- Code type
- totp · salesforce.com, 21 Sept 2026
- Device requirements
- The documented requirements are iPhone XR or later with iOS 14.0 or later, or an Android phone with Android 9.0 or later. · help.salesforce.com, 11 Oct 2026
- Editions and limits
- MFA support covers listed Salesforce editions from Essentials through Contact Manager, while Database.com Edition is unsupported. · help.salesforce.com, 11 Oct 2026
- Encrypted backup
- Yes · salesforce.com, 21 Sept 2026
- Free plan
- Yes · salesforce.com, 21 Sept 2026
- Headquarters
- San Francisco, California, United States · salesforce.com, 28 Sept 2026
- Location privacy
- Location data used for automated verifications and activity history is stored securely on the mobile device, not in the cloud. · help.salesforce.com, 11 Oct 2026
- Location use
- Salesforce says location data is used only to automate identity verification requests and is not shared with anyone. · help.salesforce.com, 11 Oct 2026
- Maker
- Salesforce says it was founded in 1999 and has its headquarters in San Francisco. · careers.salesforce.com, 11 Oct 2026
- Offline codes
- The app generates time-based one-time passwords that can be used to log in to other accounts without an internet connection. · help.salesforce.com, 11 Oct 2026
- Other accounts
- It supports any online service that offers MFA with TOTP codes, including accounts connected by scanning a QR code. · help.salesforce.com, 11 Oct 2026
- Purpose
- Salesforce Authenticator is a mobile app used as a second factor for multi-factor authentication logins. · help.salesforce.com, 11 Oct 2026
- Push approvals
- Yes · salesforce.com, 21 Sept 2026
- Push verification
- For Salesforce logins, the app sends a push notification after the user enters a username and password, which the user can approve in the app. · help.salesforce.com, 11 Oct 2026
- Salesforce products
- Salesforce Authenticator is available for Salesforce products that provide MFA functionality. · help.salesforce.com, 11 Oct 2026
- Security guidance
- Salesforce recommends phishing-resistant verification methods for privileged users; its help page describes Salesforce Authenticator as a standard MFA method. · help.salesforce.com, 11 Oct 2026
- Supported platforms
- iOS,Android · salesforce.com, 21 Sept 2026
- Team administration
- Yes · salesforce.com, 21 Sept 2026
Where Salesforce Authenticator stands on Freedom251
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