Freedom251 › Chiropractic Practice Software
Ruana
What Ruana is
Ruana is a web-based practice management service for health and wellness professionals, bringing booking, scheduling, charting, billing, reminders and forms into one cloud system. Clients can book online, and the service sends automated email confirmations and reminders; SMS alerts are a paid add-on. Practitioners can maintain patient records and care plans using customizable charting and SOAP note templates. Advanced SOAP Notes adds automatic note shortcuts. Ruana supports chiropractic workflows and offers superbills and ICD-10 codes for manual claim submission, but it does not support EDI, clearinghouse submissions or CMS-1500 claims. The Solo Plan costs $35.99 per month for one practitioner. The Professional Plan costs $55.99 per month, with additional practitioners at $19.99 per practitioner per month. A 14-day trial provides full feature access without requiring a credit card. Ruana offers chat and email support, an onboarding call and free data import support. It says it operates as a HIPAA Business Associate for U.S. practitioners and offers a BAA to U.S. healthcare providers who need one.
Who it suits
Ruana is aimed at chiropractors, massage therapists, mental health practitioners and other wellness professionals. Its Solo and Professional plans address both individual practitioners and multi-practitioner clinics.
What it does well
- Online booking with automated email reminders.
- Customizable charting and SOAP note templates.
- 14-day full-access trial without a credit card.
- Offers personal onboarding and free data import support.
- Cloud-based access requires no software installation.
What to know first
- No EDI or clearinghouse submissions.
- Does not support CMS-1500 claims.
- SMS alerts are a paid add-on.
- Solo Plan is limited to one practitioner.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Solo Plan | 1 practitioner only · Unlimited appointments · No online appointment requests · No advanced SOAP notes · No memberships or packages · No multi-location support | $35.99 a month |
| Professional Plan | Single or multiple practitioners · +$19.99 per practitioner per month · Unlimited appointments · Online appointment requests · Advanced SOAP notes · Memberships and packages · Multi-location support | $55.99 a month |
As getruana.com lists them, read 7 Oct 2026. The maker's own page has the final word.
Verdict
Ruana brings scheduling, records and practice administration together for wellness providers, with distinct options for solo and multi-practitioner practices. Its lack of EDI, clearinghouse and CMS-1500 support is important for practices that submit claims electronically.
Facts from Ruana's own pages
- Billing limitation
- Ruana does not currently support EDI, clearinghouse submissions, or CMS-1500 claims, but offers superbills and ICD-10 codes for manual submission. · getruana.com, 7 Oct 2026
- Booking and reminders
- Clients can book online, while automated email confirmations and reminders are available; SMS text alerts are an optional paid add-on. · getruana.com, 7 Oct 2026
- Clinical notes
- Ruana offers customizable charting and SOAP note templates, with automatic note shortcuts in Advanced SOAP Notes. · getruana.com, 7 Oct 2026
- Founded
- 2023 · getruana.com, 28 Sept 2026
- Headquarters
- San Francisco, California, USA · getruana.com, 28 Sept 2026
- HIPAA
- Ruana says it operates as a HIPAA Business Associate for U.S. practitioners and offers a BAA to U.S. healthcare providers who require one. · getruana.com, 7 Oct 2026
- Hosting and backups
- Ruana says its platform is hosted on AWS, with automated daily encrypted database backups retained for at least seven days. · getruana.com, 7 Oct 2026
- Integrations
- The opened maker pages describe adding a booking link to a website, email signature, or social media, but do not name third-party product integrations. · getruana.com, 7 Oct 2026
- Intended users
- The product is presented for chiropractors, massage therapists, mental health practitioners, and other wellness professionals, including solo practitioners and multi-practitioner clinics. · getruana.com, 7 Oct 2026
- Platform access
- Ruana describes the product as cloud-based and accessible by logging in, with no software installation or downloads required. · getruana.com, 7 Oct 2026
- Purpose
- Ruana combines online booking, scheduling, charting, billing, reminders, and forms for health and wellness practices. · getruana.com, 7 Oct 2026
- Security
- Ruana says data in transit uses TLS 1.2 or higher and stored database and file data uses AES-256 encryption. · getruana.com, 7 Oct 2026
- Support and onboarding
- Ruana offers chat and email support, a personal onboarding call, and free data import support. · getruana.com, 7 Oct 2026
- Trial
- The 14-day trial provides full feature access and does not require a credit card. · getruana.com, 7 Oct 2026
Where Ruana stands on Freedom251
- Chiropractic Practice Software#19 of 33
- Massage Therapy Scheduling Software#25 of 27