No. 11 of 31 ·Appliance Repair Software

Rossware

Name: Rossware
Price: 10 USD

Windows · Android · iPhone · Self-hosted · paid plans from $10/mo

Visit site Alternatives

Freedom report

Two barsScore 5.2

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

Rossware is ranked #11 of 31 in appliance repair software on Freedom251. It runs on Android, iOS, Self-hosted, Windows. There is no free plan. Paid plans start at $10/mo.

Rossware plans and pricing

All plans

American Home Shield Status Updater $10/mo $10/mo rossware.com · 30 Sept 2026

DispatchLinks $29/mo $29/mo For ServiceBench, ServicePower, etc. rossware.com · 30 Sept 2026

SD-Mobile $32/mo $32/user/mo Technician app rossware.com · 30 Sept 2026

SmartParts $35/mo $35/mo rossware.com · 30 Sept 2026

SD-RevenueBuilder $49/mo $49/mo Recurring service rossware.com · 30 Sept 2026

SD-Dealer $49/mo $49/mo Merchandise sales rossware.com · 30 Sept 2026

Compared on appliance repair software

Free plan: No
Dispatch & scheduling: Yes
Work orders: Yes
Warranty records: Yes
Parts inventory: Yes
Technician mobile app: Yes
Invoicing & payments: Yes
Appliance history: Yes

Best Rossware alternatives

See all 20

Two bars ServiceM8 Free tier No. 1$29/mo6.6 Two bars Homi Appliance Free tier No. 2Free6.5 Two bars STEL Order Free tier No. 3$60/mo6.5 One bar Aptora Paid plans No. 4$50/mo5.7 One bar ServiceWorks Paid plans No. 5$150/mo5.5 One bar Agoserve Paid plans No. 6€60/mo5.4

The record

Purpose: Rossware says it provides software solutions and support for appliance repair businesses.
Core features: ServiceDesk includes call and job management, scheduling and dispatch, inventory management, reporting, estimates, and invoicing.
Windows application: The main ServiceDesk application runs exclusively on Windows and is a desktop application that depends on the Windows file structure.
Mobile app: SD-Mobile lets technicians view jobs, check in and out, submit post-visit reports, and send that information back to ServiceDesk; it is available for Android and iOS, with an older Windows version.
Hosting: Rossware offers Windows server hosting and says hosted ServiceDesk can be accessed remotely through remote desktop apps on Windows, Mac, iOS, or Android, with some Mac functionality limited.
Dispatch integrations: Rossware lists integrations with ServiceBench, ServiceLive, Dispatch.me, Service Power, LG, and Samsung, including information flow with warranty dispatchers.
QuickBooks: ServiceDesk can export sales report data for import into QuickBooks; Rossware says it does not directly integrate into QuickBooks.
Online booking: SD-CyberOffice offers an embeddable online scheduling widget that lets customers view live availability and schedule jobs into ServiceDesk.
Route optimization: Rossware says optional AI-powered whole-roster route optimization considers technicians, jobs, timeframes, skillsets, and lunch breaks, and charges per use.
Server security: Rossware's RSS Key maintains a list of safe IP addresses allowed to connect to its server and blocks other connections.
Backups: Rossware describes SD Cloud Backup as automatically saving ServiceDesk data to a secure online location and recommends keeping a local backup too.
Support: Support is available by live connection, email, or phone; hosted-server clients receive 24/7 support for server uptime emergencies.
Support scope: Rossware support covers learning and troubleshooting its software, but excludes unsupported third-party integrations and software.
Headquarters: Auburn, Alabama, United States
Price from: $10/mo

Where it ranks on Freedom251

Best Appliance Repair Software in 2026#11 of 31

Is Rossware yours?

Claim it for free: prove the domain, then correct facts, plans and screenshots. An editor reviews every change.

Claim it free Promote Rossware

Sources

rossware.com/about· checked 30 Sept 2026
rossware.com/pricing· checked 30 Sept 2026
help.rossware.com/en/articles/505984· checked 30 Sept 2026
rossware.com/hosting· checked 30 Sept 2026
rossware.com/sd-cyberoffice· checked 30 Sept 2026
help.rossware.com/en/articles/733440· checked 30 Sept 2026
help.rossware.com/en/articles/734272· checked 30 Sept 2026
help.rossware.com/en/articles/504832· checked 30 Sept 2026
help.rossware.com/en/articles/492480· checked 30 Sept 2026
rossware.com· checked 28 Sept 2026
rossware.com/hosting-signup· checked 30 Sept 2026