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RiTA CRM

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RiTA CRM's own site

Plans

PlanBilled and limitsPrice
Starterbilled annually; ₹5,391 + GST (18%) for 12 months · 1 user · 100 leads per month · 3 projects₹449 a month
Professional₹43,195 + GST (18%) for 12 months; billed annually · Up to 25 users · Unlimited leads and tasks · Unlimited projects · All core features · Advanced reports₹3,600 a month
Enterprise₹95,995 + GST (18%) for 12 months; billed annually · Up to 100 users · Unlimited leads and tasks · Unlimited projects · All core features · Advanced reports · API access and SSO · Dedicated support₹8,000 a month
Starter (teams)₹23,995 + GST (18%) for 12 months; billed annually · Up to 10 users · Unlimited leads and tasks · Unlimited projects · All core features₹2,000 a month
Starter (solo)₹5,391 + GST (18%) for 12 months; billed annually · 1 user · Up to 100 leads per month · Up to 3 projects · Lead and task management, calendar, basic dashboard · Email support₹449 a month

As ritacrm.com lists them, read 20 Sept 2026. The maker's own page has the final word.

Facts from RiTA CRM's own pages

AI features
Yes · ritacrm.com, 20 Sept 2026
AI tools
Optional AI features include lead summaries, follow-up suggestions, draft messages, lead scoring, and in-app Q&A. · ritacrm.com, 12 Oct 2026
Analytics
RiTA dashboards track conversion rates, stage leakage, team performance, and revenue trends. · ritacrm.com, 12 Oct 2026
Data isolation
The privacy policy describes RiTA as a multi-tenant SaaS platform with company data logically isolated at the database level. · ritacrm.com, 12 Oct 2026
Data retention
After account cancellation, RiTA says it retains data for a 30-day grace period before permanent deletion; backups may retain data for up to 90 days. · ritacrm.com, 12 Oct 2026
Free plan
No · ritacrm.com, 20 Sept 2026
Free trial
Yes · ritacrm.com, 20 Sept 2026
Lead capture
The product describes automatic lead capture from Facebook, Instagram, WhatsApp Business, and a website landing page widget into a unified inbox. · ritacrm.com, 12 Oct 2026
Lead routing
RiTA says teams can assign leads using owner-based and project-based routing logic. · ritacrm.com, 12 Oct 2026
Mobile app
No · ritacrm.com, 20 Sept 2026
Open source
No · ritacrm.com, 20 Sept 2026
Payments
RiTA says checkout uses Razorpay and accepts cards, UPI, net banking, and wallets; GST at 18% applies where required by law. · ritacrm.com, 12 Oct 2026
Pipeline
Leads can move through custom stages with required fields, owner responsibility, and due or overdue follow-up visibility. · ritacrm.com, 12 Oct 2026
Project operations
The product links leads to projects, pricing, inventory, amenities, and RERA-related fields. · ritacrm.com, 12 Oct 2026
Purpose
RiTA is a CRM for real estate agents, brokers, builders, agencies, and sales teams to manage leads, contacts, projects, tasks, reporting, and collaboration. · ritacrm.com, 12 Oct 2026
Visual sales pipeline
Yes · ritacrm.com, 20 Sept 2026
Security
RiTA says data is encrypted in transit with TLS/SSL and at rest with AES-256 through Google Firebase infrastructure. · ritacrm.com, 12 Oct 2026
Support
The solo Starter plan lists email support, while Enterprise lists dedicated support. · ritacrm.com, 12 Oct 2026
Trial limits
The 90-day trial includes Professional-tier capabilities for up to 3 users, 200 leads per month, 5 projects, 2 GB storage, and AI credits; no credit card is required. · ritacrm.com, 12 Oct 2026

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