Riivet is a CRM and operating system for insurance restoration contractors, covering jobs from first notice of loss through final payment. Its listed workflows include estimating, crew scheduling, field documentation, photo capture and Xactimate-compatible export. AI tools include estimating, carrier negotiation drafts, marketing, analytics, training, contents photo tagging and a 24/7 AI receptionist. LiDAR scanning is supported on iPhone or iPad Pro; direct Verisk integration remains in development. Integrations include accounting, payments, team communication, file storage, calendars, claims systems, automation tools, webhooks and an API. Guided onboarding can migrate data from DASH, Albi, Xcelerate, PSA or JobNimbus, and the pricing FAQ says migration is possible from most CRMs that can export. Riivet calls its current offering an early paid public beta and says users should expect occasional bugs and rough screens. The early beta full-platform plan is 99.00 USD per month per seat, with a five-seat minimum and a 2500.00 USD one-time onboarding fee. A 24-hour full-access test run is available without a card or commitment.
Who it is for
It is intended for insurance restoration contractors working in water, fire, mold, storm or reconstruction. It may suit teams seeking job workflows alongside AI tools, mobile access and CRM migration support.
What is good
- Covers jobs through final payment.
- Includes estimating, scheduling and field documentation.
- LiDAR scanning works on iPhone or iPad Pro.
- Migration from several named CRMs is offered.
- 24-hour test run requires no card or commitment.
What to know first
- Product is in early paid public beta.
- Users may encounter bugs and rough screens.
- Early beta plan requires five seats.
- Onboarding costs 2500.00 USD once.
Verdict
Riivet combines contractor CRM workflows with scanning, integrations and a broad set of AI features. Its beta status, seat minimum and one-time onboarding fee are important considerations before a team adopts it.
Get started with Riivet
- Open Riivet's website and arrange the 24-hour test run.
- Provide the details needed for a person to set up the account; expect contact within one business day.
- Use the full platform during the test run without a credit card or commitment.
- For paid use, select the Early beta full-platform plan, which has a five-seat minimum.
- Arrange the one-time onboarding, which includes workspace setup, data migration, remote training, and a dedicated lead.
Limits to know first
The $99.00 USD per seat per month Early beta full-platform plan requires at least five seats and a $2,500.00 USD one-time onboarding fee. AI Estimating and AI Negotiations use Studio Credits. Riivet describes the service as an early paid public beta where occasional bugs and rough screens are possible.
Questions about Riivet
Is there a free plan or trial?
There is no free plan. Riivet offers a 24-hour full-platform test run without a credit card or commitment.
How much does the early beta full-platform plan cost?
It costs $99.00 USD per seat per month, with a five-seat minimum and a $2,500.00 USD one-time onboarding fee.
Which platforms does Riivet support?
Riivet is available on web, Android, and iOS, and it lists an API.
Which integrations are listed?
They include QuickBooks, Xero, Stripe, Square, Slack, Microsoft Teams, Twilio, cloud storage and calendar services, claims platforms, Zapier, Make, webhooks, and an API.
Can Riivet migrate data from another CRM?
Guided onboarding includes migration from DASH, Albi, Xcelerate, PSA, or JobNimbus. Riivet says it can migrate from most CRMs that can export.
Is Riivet SOC 2 certified?
No. The company says its controls are designed against SOC 2 Trust Services Criteria, but it has not completed a formal audit and is not SOC 2 certified or compliant.
Riivet plans and pricing
All plansCompared on restoration management software
- Free plan
- No
- Paid from
- $99/user/mo
- Insurance workflows
- Yes
- Estimate builder
- Yes
- Field documentation
- Yes
- Crew scheduling
- Yes
- Photo capture
- Yes
- Xactimate export
- Yes
