Freedom251 › Review Management Software
ReviewFire
by ReviewFire
What ReviewFire is
ReviewFire helps businesses request reviews, monitor incoming feedback, and manage online reputation through web and API access. It works with Google Business Profile and Facebook. Review requests can be sent by email, bulk-imported from CSV, or initiated with QR codes. Smart routing sends ratings of 4–5 to a Google Business Profile and ratings of 1–3 to a private feedback form. Teams receive AI-drafted response suggestions that they can approve, edit, and post. Sentiment analysis, employee-level insights, and alerts for new reviews, especially negative ones, support ongoing monitoring. Live integrations listed are Google Business, Mailgun, CSV import, and REST API; Facebook, SMS, webhooks, OpenTable, Toast, ServiceTitan, and Dentrix are marked for the roadmap. ReviewFire says data uses TLS 1.2+ in transit, AES-256 at rest, and role-based access. It says review text is sent to its AI provider on demand without retention for training. Plans include one-location and broader options; pricing is on request, with no free plan and a free trial available.
Who it suits
It suits local service businesses, franchises, healthcare and professional services, and restaurants or hospitality teams. Organizations needing review routing, alerts, and response workflows can use its listed plans.
What it does well
- Automates email, CSV, and QR review requests
- Routes ratings by score
- Provides AI-drafted response suggestions
- Includes sentiment and employee-level insights
- Uses TLS 1.2+ and AES-256 encryption
What to know first
- No free plan is available
- Pricing is on request
- Multi-Location is marked coming soon
- Starter limits requests to 500 monthly
Limits
Starter costs $79 a month and includes one location, 500 review requests monthly, and three portal user accounts. Growth costs $149 a month with one location, while Multi-Location is marked coming soon.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Small Business | 1 location | On request |
| Brand | Multi-location review monitoring · Multi-location reporting · SMS review requests · Employee-level feedback gathering · Real-time Google integration | On request |
| Managed | Review and feedback responses handled for you · Escalation process · On-demand reporting · Access to new tools and beta projects | On request |
| Growth | $119/mo billed annually (save 20%) · 1 location · Unlimited review requests · 10 portal user accounts | $149 a month |
| Agency / Enterprise | Unlimited locations · Unlimited review requests · Dedicated account manager · Priority support SLA | $399 |
| Starter | $63/mo billed annually (save 20%) · 1 location · 500 review requests / month · 3 portal user accounts | $79 a month |
| Multi-Location | 2-10 locations · Unlimited portal user accounts · Coming soon | $99 a month |
As reviewfire.com lists them, read 21 Sept 2026. The maker's own page has the final word.
Getting started
- Open the ReviewFire website
- Choose a listed plan
- Start the available free trial
- Use ReviewFire through its web interface or API
- Connect a listed live integration such as Google Business, Mailgun, CSV import, or REST API
Verdict
ReviewFire combines review acquisition, rating-based routing, AI response support, alerts, and sentiment analysis. Buyers should check plan availability and request limits, especially for multi-location use.
Questions
Does ReviewFire have a free plan?
No. ReviewFire is paid, but a free trial is available.
What platforms does ReviewFire support?
It offers web and API access and works with Google Business Profile and Facebook reviews.
How much does Starter cost?
Starter is $79 a month, or $63/mo when billed annually, and covers one location.
What integrations are live?
The listed live integrations are Google Business, Mailgun, CSV import, and REST API.
Who makes ReviewFire?
ReviewFire says it is a product of Seota and is based in Frisco, Texas.
Facts from ReviewFire's own pages
- AI replies
- ReviewFire provides AI-drafted response suggestions that the team can approve, edit, and post. · reviewfire.com, 8 Oct 2026
- Analytics and alerts
- Features include sentiment analysis, employee-level insights, and alerts for new reviews, especially negative ones. · reviewfire.com, 8 Oct 2026
- Company
- ReviewFire says it is a product of Seota and is based in Frisco, Texas. · reviewfire.com, 8 Oct 2026
- Free plan
- No · reviewfire.com, 21 Sept 2026
- Google data handling
- ReviewFire says it does not use Google user data to train generalized AI models, and sends specific review text to its AI provider on demand for a reply suggestion without retaining it for training. · reviewfire.com, 8 Oct 2026
- Headquarters
- Frisco, Texas, United States · reviewfire.com, 28 Sept 2026
- Integrations
- The integrations page lists Google Business, Mailgun, CSV import, and REST API as live; Facebook, SMS, webhooks, OpenTable, Toast, ServiceTitan, and Dentrix are on the roadmap. · reviewfire.com, 8 Oct 2026
- Limits and availability
- The pricing page marks Multi-Location as coming soon and lists Starter at 500 requests per month, Growth with unlimited requests, and Agency / Enterprise with unlimited requests. · reviewfire.com, 8 Oct 2026
- Location limit
- 1 · reviewfire.com, 21 Sept 2026
- Review requests
- The product supports email requests, bulk CSV import, and QR codes for in-person requests. · reviewfire.com, 8 Oct 2026
- Review sources
- Google Business Profile; Facebook · reviewfire.com, 21 Sept 2026
- Security
- The company says data is encrypted in transit with TLS 1.2+ and at rest with AES-256, with role-based access. · reviewfire.com, 8 Oct 2026
- Smart routing
- Customers rating 4–5 are routed to a Google Business Profile, while ratings of 1–3 go to a private feedback form. · reviewfire.com, 8 Oct 2026
- Support
- Starter includes email support, Growth includes priority email support, and Agency / Enterprise includes priority support SLA. · reviewfire.com, 8 Oct 2026
- What it does
- ReviewFire automates review requests, monitors reviews, and helps businesses manage their online reputation. · reviewfire.com, 8 Oct 2026
- Who it is for
- ReviewFire describes its audiences as local service businesses, multi-location franchises, healthcare and professional services, and restaurants and hospitality. · reviewfire.com, 8 Oct 2026
Where ReviewFire stands on Freedom251
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