Freedom251 › Review Management Software
Pronto
What Pronto is
Pronto is a paid review-management service for collecting, monitoring, and answering Google reviews through WhatsApp. New reviews can be sent to WhatsApp in real time, where AI drafts responses according to sentiment. You can approve, edit, or send each draft from WhatsApp, and Pronto says those decisions help tailor later replies. It tracks ratings, sentiment patterns, and review themes. Connections include Google Business Profile and WhatsApp; the privacy policy also identifies Google, Yelp, and Facebook as possible review platforms. Monitoring alerts and AI response assistance are available on Android, iOS, and the web. Plans include Starter, Growth, and a contact-priced Pro tier. Starter covers one profile and up to 200 review requests monthly, while Growth covers up to five profiles and 1,000 requests. Pro lists unlimited profiles and requests, automated AI replies, team tools, a multi-location dashboard, and API access. A 14-day trial is offered, but there is no free plan.
Who it suits
Pronto suits solo businesses, startups, growing businesses, agencies, franchises, and multi-location brands managing Google reviews. It is useful for teams that want review activity and response drafting inside WhatsApp.
What it does well
- Real-time Google review delivery to WhatsApp
- AI drafts replies using review sentiment
- Tracks ratings, trends, and review themes
- Available on Android, iOS, and web
- 14-day trial available
What to know first
- No free plan
- Starter limited to one profile
- Starter limited to 200 monthly requests
- Pro pricing requires contacting Pronto
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starter | Monthly pricing · 1 Google Business Profile · 200 review requests/month | $39 a month |
| Growth | Monthly pricing · 5 Google Business Profiles · 1,000 review requests/month | $79 a month |
| Starter (yearly) | Yearly pricing option; page displays $29 /month · 1 Google Business Profile · up to 200 review requests/month · AI reply suggestions · sentiment analysis · email support | $29 a month |
| Starter (monthly) | 1 Google Business Profile · up to 200 review requests/month · AI reply suggestions · sentiment analysis · email support | $39 a month |
| Growth (yearly) | Yearly pricing option; page displays $69 /month · up to 5 Google Business Profiles · 1,000 review requests/month · AI auto-replies with approval · customizable reply tone and style · weekly reports · priority email support | $69 a month |
| Growth (monthly) | up to 5 Google Business Profiles · 1,000 review requests/month · AI auto-replies with approval · customizable reply tone and style · weekly reports · priority email support | $79 a month |
| Pro | unlimited Google Business Profiles · unlimited review requests · automated AI replies · team collaboration · multi-location dashboard · API access and integrations · dedicated account manager | On request |
As hipronto.com lists them, read 22 Sept 2026. The maker's own page has the final word.
Verdict
Pronto combines WhatsApp review alerts, sentiment-based drafting, and review analytics. Its plan limits and lack of a free tier matter when choosing coverage for larger portfolios.
Facts from Pronto's own pages
- AI replies
- Pronto drafts replies matched to review sentiment and lets users approve, edit, or send them from WhatsApp. · hipronto.com, 11 Oct 2026
- Contact response
- The contact page says inquiries are typically answered within 2–4 hours during business hours and within 24 hours on weekends. · hipronto.com, 11 Oct 2026
- Custom pricing
- The Pro plan is listed as Contact and includes unlimited profiles and review requests; white-label options and volume discounts are offered for partners and agencies. · hipronto.com, 11 Oct 2026
- Data handling
- The privacy policy says Pronto does not sell data and allows users to request deletion. · hipronto.com, 11 Oct 2026
- Feedback loop
- Pronto says it learns from users’ edits and approvals to make replies more personal over time. · hipronto.com, 11 Oct 2026
- Free plan
- No · hipronto.com, 22 Sept 2026
- Integrations
- The maker describes Google Business Profile and WhatsApp connections; its privacy policy also names Google, Yelp, and Facebook as possible third-party review platforms. · hipronto.com, 11 Oct 2026
- Location limit
- 1 · hipronto.com, 22 Sept 2026
- Plan limits
- Starter includes one Google Business Profile and up to 200 review requests per month; Growth includes up to five profiles and 1,000 requests per month. · hipronto.com, 11 Oct 2026
- Purpose
- Pronto is an online review management platform for collecting, tracking, and responding to Google reviews through WhatsApp. · hipronto.com, 11 Oct 2026
- Monitoring alerts
- Yes · hipronto.com, 22 Sept 2026
- AI response assistance
- Yes · hipronto.com, 22 Sept 2026
- Review sources
- Google Reviews · hipronto.com, 22 Sept 2026
- Review sync
- The site says new Google reviews are delivered to WhatsApp in real time. · hipronto.com, 11 Oct 2026
- Security
- The privacy policy says Pronto uses encryption, access controls, and secure data storage, while noting it cannot guarantee absolute security. · hipronto.com, 11 Oct 2026
- Sentiment insights
- The product tracks ratings and sentiment trends and identifies review themes. · hipronto.com, 11 Oct 2026
- Paid from
- 29 · hipronto.com, 22 Sept 2026
- Support
- The pricing page lists email support on Starter and priority email support on Growth, and also advertises live chat and onboarding assistance. · hipronto.com, 11 Oct 2026
- Who it serves
- The pricing page describes Starter for solo businesses and startups, Growth for growing businesses, and Pro for agencies, franchises, and multi-location brands. · hipronto.com, 11 Oct 2026
Where Pronto stands on Freedom251
- Review Management Software#85 of 164