Freedom251 › Review Management Software
Respondyr
What Respondyr is
Respondyr is web-based reputation management software for Google reviews. It answers reviews in a business’s selected voice, tone, and vocabulary, tracks local map rankings, and produces reports. Setup for the brand voice is stated to take 10 to 15 minutes. Replies can post automatically or wait for approval, and Respondyr checks whether a review already has a response before publishing. New replies are generated within minutes and held for about an hour; existing unanswered reviews can be handled immediately. Basic and higher plans add review requests through branded links, QR codes, text, or email. Rank tracking ranges from a one-time snapshot on Basic to weekly sweeps on Business. Reports are quarterly on Basic and monthly on Business and Fleet. Business and Fleet include Reputation Defense for flagging reviews that may violate Google policy. Webchat can answer service questions, capture leads, or hand uncertain questions to a human.
Who it suits
Respondyr suits owner-operators and businesses managing multiple locations. It is intended for teams handling Google reviews, review requests, local rank monitoring, reports, or website webchat.
What it does well
- Replies use the business’s chosen voice
- Automatic posting or pre-approval options
- Checks for existing review replies
- Review requests support links, QR, text, and email
- Webchat can capture leads
What to know first
- No free plan is listed
- Pricing is shown at checkout for several plans
- Plans are priced per location
- Fleet pricing is custom
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Reviews | Month to month; price shown at checkout · Unlimited Google reviews · unlimited locations · 5 tone presets · agent support with human reply within 12 hours | On request |
| Basic | Month to month; price shown at checkout · Unlimited reviews · unlimited locations · branded review link, QR, text or email requests · quarterly reports · one-time Google rank snapshot | On request |
| Business | Month to month; price shown at checkout · Unlimited reviews · unlimited locations with step-down discount through location 5 · weekly rank sweeps · Reputation Defense · monthly reports | On request |
| Webchat | $49/month · 500 AI answers included · standalone or add-on | $49 a month |
| Fleet | Custom pricing · Custom feature selection · organization-wide brand governance · approval routing · dedicated support | On request |
As respondyr.com lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
Respondyr brings Google review replies, review requests, ranking snapshots or sweeps, and reporting into one web service. Its optional Webchat and Reputation Defense features extend beyond reply generation.
Facts from Respondyr's own pages
- Brand voice
- Users set their brand voice, tone, and vocabulary during a stated 10 to 15 minute setup. · respondyr.com, 12 Oct 2026
- Free plan
- No · respondyr.com, 21 Sept 2026
- Google connection
- The homepage says setup connects to a Google Business Profile and authorizes it via OAuth. · respondyr.com, 12 Oct 2026
- Plan limits
- The plans page says all plans have no review limits and are priced per location; Fleet has custom pricing. · respondyr.com, 12 Oct 2026
- Product
- Respondyr answers Google reviews in the business’s voice, tracks local map rankings, and provides reports. · respondyr.com, 12 Oct 2026
- Rank tracking
- Business includes Google rank tracking with weekly sweeps; Basic includes a one-time rank snapshot. · respondyr.com, 12 Oct 2026
- Reply timing
- The site says replies are generated within minutes and held for about an hour before posting; existing unanswered reviews can be handled immediately. · respondyr.com, 12 Oct 2026
- Reports
- Basic includes quarterly customer-signal reports, while Business and Fleet include monthly reports. · respondyr.com, 12 Oct 2026
- Reputation Defense
- Business and Fleet can flag reviews that appear to violate Google policy for removal. · respondyr.com, 12 Oct 2026
- Request channels
- email_and_sms · respondyr.com, 21 Sept 2026
- Review replies
- It supports automatic posting or pre-approval, and checks whether the business has already replied before posting. · respondyr.com, 12 Oct 2026
- Review requests
- Basic and higher plans include review requests through a branded link, QR code, text, or email. · respondyr.com, 12 Oct 2026
- AI response assistance
- Yes · respondyr.com, 21 Sept 2026
- Review sources
- Google · respondyr.com, 21 Sept 2026
- Support
- Reviews, Basic, and Business list agent support with a human reply within 12 hours; Fleet lists dedicated support. · respondyr.com, 12 Oct 2026
- Target customers
- Respondyr describes itself as multi-location reputation management software and says it is made for owner-operators. · respondyr.com, 12 Oct 2026
- Webchat
- Webchat answers questions using the business’s services, hours, and service area, and can capture leads or hand uncertain questions to a human. · respondyr.com, 12 Oct 2026
- Webchat integrations
- The Webchat page names Wix, Squarespace, and WordPress as supported site platforms for its install snippet. · respondyr.com, 12 Oct 2026
Where Respondyr stands on Freedom251
- Review Management Software#154 of 164