Replya helps businesses prepare responses to Google reviews. It connects directly with Google Business Profile, also known as Google Maps, and syncs reviews automatically. For each review, it generates a suggested reply that a user can review, edit, and approve before posting; Replya says it does not automatically publish responses. Users can choose among tones such as professional, friendly, and apologetic. Replya is aimed at small and medium-sized businesses, including restaurants, salons, hotels, retail stores, healthcare practices, and automotive shops. The Free plan covers one location and 20 AI-generated responses per month, with one response tone, basic analytics, and manual copying. Pro costs 29.00 USD per month and supports up to six locations, unlimited generated responses, all response tones, a full analytics and insights dashboard, and direct posting to Google; it includes a 14-day free trial. Enterprise offers unlimited locations and generated responses, all tones, a full analytics dashboard, auto-posting to Google, and weekly email report summaries, with custom pricing. Replya says support for Yelp, Facebook, and TripAdvisor is coming soon. It says data is encrypted end-to-end and stored securely, that it does not share or sell user information, and that the platform is GDPR and CCPA compliant. Replya lists [email protected] as its contact email.
Who it is for
Replya suits businesses that manage Google reviews and want to draft replies with editable tone choices and an approval step. Its stated audience includes small and medium-sized businesses such as restaurants, hotels, salons, retailers, healthcare practices, and automotive shops.
What is good
- Automatically syncs reviews from Google Business Profile.
- Users can review, edit, and approve suggested replies.
- Professional, friendly, and apologetic tone options.
- Free plan includes basic analytics.
- Pro includes a 14-day free trial.
What to know first
- The Free plan is limited to one location and 20 responses monthly.
- Free users get one response tone and must copy replies manually.
- Pro supports up to six locations.
- Yelp, Facebook, and TripAdvisor support is described as coming soon.
Verdict
Choose Replya if your business handles Google reviews and wants editable AI-drafted replies with a review and approval step. The Free plan may fit a single location with modest response needs; businesses needing more locations, tones, analytics, or direct posting can consider Pro. Enterprise pricing is custom.
Get started with Replya
- Visit replya.co and use the web platform.
- Connect Google Business Profile to sync reviews automatically.
- Choose the Free plan or review Pro, which includes a 14-day trial.
- Select a response tone and review or edit a suggested reply.
- Approve the reply and post it to Google when your plan supports direct posting; Free users copy responses manually.
What the free plan stops at
The Free plan is limited to one location, 20 AI-generated responses per month, one tone, basic analytics, and manual copying. Pro costs 29.00 USD per month and supports up to six locations; Enterprise has custom pricing.
Questions about Replya
Does Replya have a free plan?
Yes. The Free plan is billed at $0/month and includes one location, 20 AI-generated responses per month, one response tone, basic analytics, and manual copying.
How much does Pro cost?
Pro costs 29.00 USD per month and includes a 14-day free trial.
Which review platform does Replya support?
Replya integrates with Google Business Profile, also known as Google Maps, and syncs reviews automatically. Support for Yelp, Facebook, and TripAdvisor is described as coming soon.
Does Replya post replies automatically?
Replya says it does not automatically publish responses. Users review, edit, and approve suggested replies; Pro allows direct posting to Google, while the Free plan requires manual copying.
What does Enterprise include?
Enterprise includes unlimited locations and AI-generated responses, all response tones, a full analytics dashboard, auto-posting to Google, and weekly email report summaries. Its price is custom.
Who is Replya designed for?
Replya says it is built for small and medium-sized businesses, including restaurants, salons, hotels, retail stores, healthcare practices, and automotive shops.
Replya plans and pricing
All plansCompared on AI review response generators
- Free plan
- Yes
- Review sources
- business listings
- Tone controls
- Yes
- Approval workflow
- Yes
- Automatic publishing
- No
- Location limit
- 6 locations
