Replya

What Replya is

Replya helps businesses prepare responses to Google reviews. It connects directly with Google Business Profile, also known as Google Maps, and syncs reviews automatically. For each review, it generates a suggested reply that a user can review, edit, and approve before posting; Replya says it does not automatically publish responses. Users can choose among tones such as professional, friendly, and apologetic. Replya is aimed at small and medium-sized businesses, including restaurants, salons, hotels, retail stores, healthcare practices, and automotive shops. The Free plan covers one location and 20 AI-generated responses per month, with one response tone, basic analytics, and manual copying. Pro costs $29 a month and supports up to six locations, unlimited generated responses, all response tones, a full analytics and insights dashboard, and direct posting to Google; it includes a 14-day free trial. Enterprise offers unlimited locations and generated responses, all tones, a full analytics dashboard, auto-posting to Google, and weekly email report summaries, with custom pricing. Replya says support for Yelp, Facebook, and TripAdvisor is coming soon. It says data is encrypted end-to-end and stored securely, that it does not share or sell user information, and that the platform is GDPR and CCPA compliant. Replya lists [email protected] as its contact email.

Who it suits

Replya suits businesses that manage Google reviews and want to draft replies with editable tone choices and an approval step. Its stated audience includes small and medium-sized businesses such as restaurants, hotels, salons, retailers, healthcare practices, and automotive shops.

Limits

The Free plan is limited to one location, 20 AI-generated responses per month, one tone, basic analytics, and manual copying. Pro costs $29 a month and supports up to six locations; Enterprise has custom pricing.

Getting started

1. Visit replya.co and use the web platform.
2. Connect Google Business Profile to sync reviews automatically.
3. Choose the Free plan or review Pro, which includes a 14-day trial.
4. Select a response tone and review or edit a suggested reply.
5. Approve the reply and post it to Google when your plan supports direct posting; Free users copy responses manually.

Verdict

Choose Replya if your business handles Google reviews and wants editable AI-drafted replies with a review and approval step. The Free plan may fit a single location with modest response needs; businesses needing more locations, tones, analytics, or direct posting can consider Pro. Enterprise pricing is custom.