Redactable

Redactable is a web-based platform for detecting and permanently removing sensitive information from documents and images. It is best suited to compliance-focused individuals and teams that need OCR, shared review, and audit records in one workflow. Document-based pricing makes occasional use easy to start, but recurring volume can make the monthly quota tiers important.

Overview

The product combines automated detection with collaboration and recordkeeping rather than treating redaction as a single-user editing task. It handles PDF, TIFF, PNG, and JPG files from device uploads or supported services, and produces PDF files. A native file viewer and automated redaction support a contained workflow, although the web-only platform may not suit buyers who require a different deployment approach.

Redactable says its infrastructure is hosted on AWS in the United States and does not allow data to leave the country. The company also says document content is processed during a redaction session, is not retained beyond the job, and is not used to train AI models. Those statements may matter to organizations evaluating sensitive workflows, but buyers should assess them against their own requirements.

Key features

AI detection looks for personally identifiable information, health information, financial data, and other sensitive patterns. Built-in OCR converts scanned documents and image-based PDFs into searchable text before redaction, extending the workflow to files that lack searchable text. Redactable says it removes hidden metadata, embedded objects, and residual data from redacted files, an important distinction when simply obscuring visible text would not suffice.

Shared workspaces, assignments, comments, role-based permissions, activity logs, and version history support team review. Redaction certificates and audit logs document who redacted what and when, giving compliance-focused teams a record of the work. Google Drive, Dropbox, OneDrive, Box, SharePoint, and Clio integrations support document import and syncing redacted files.

Redactable states that it is SOC 2 Type II certified and HIPAA compliant, with AES-256 encryption at rest and TLS 1.2 or higher in transit. Users can upload up to 100 documents at once, with each file up to 500 MB. That batch allowance is substantial for grouped work, though monthly plan quotas still determine how many documents can be finalized within a billing period.

Pricing

The free allowance is three documents total, with no payment information required. It is a practical way to assess a small job, not a continuing free tier for regular use. After those documents, Pay-As-You-Go costs $7.50 per document, charged when a document is finalized. This avoids a subscription for sporadic work, but repeated use can quickly favor a monthly plan.

Starter costs $19 per month billed annually or $23 per month billed monthly, and includes up to 15 documents per month with unlimited pages per document. It fits individuals or smaller workloads that recur, though its document cap can constrain teams handling frequent files. Pro Plus costs $79 per month billed annually or $99 per month billed monthly, with up to 150 documents per month and unlimited pages per document. It is the more suitable subscription for higher-volume work, but still sets a monthly document ceiling.

Enterprise has custom pricing and includes high-volume redactions, unlimited OCR processing, SSO, and priority support. It is aimed at enterprise workflows that need those capabilities; the lack of a published price means buyers must contact the company to assess cost.

Platforms

Redactable runs on the web and is offered as a private-cloud deployment. Supported inputs include device uploads and supported third-party services, with PDF, TIFF, PNG, and JPG formats; production output is PDF. The input range is useful for mixed document and image workflows, while buyers seeking desktop or mobile apps should look elsewhere.

Who it's for

Redactable is a strong fit for individuals and compliance-focused teams that need to redact sensitive files, including scans, while preserving a collaborative process and an audit trail. Its per-document option accommodates occasional jobs, and unlimited pages on Starter and Pro Plus make document counts, rather than page counts, the central quota to watch. Organizations processing high volumes or needing unlimited OCR may find Enterprise more appropriate.

It is less compelling for users who need a continuing free plan, a deployment outside the web/private-cloud model, or predictable subscription pricing without a document cap. Those with only occasional files can avoid a recurring fee, but $7.50 per finalized document is a meaningful cost to weigh against subscription options as usage grows.

Pros and cons

• Pros: OCR supports scans and image-based PDFs; AI detection covers several sensitive-data categories; permanent-removal claims address hidden as well as visible content.
• Pros: Collaboration tools and audit records support documented team workflows, while six named integrations help connect common document services.
• Pros: Three documents are free without payment information, and pay-as-you-go lets occasional users avoid a subscription.
• Cons: The free allowance is only three documents total, and subsequent pay-as-you-go use is charged per finalized document.
• Cons: Starter and Pro Plus both impose monthly document limits, even though they allow unlimited pages per document.
• Cons: Enterprise pricing is custom, and the web-only platform will not fit buyers who require another platform.

Alternatives

GoldFynch is worth considering for legal eDiscovery workflows where a free case allowance matters: its free case includes one case per new account, up to 512 MB stored and 1 GB processed, and expires after 90 days. RedactLaw may suit users who want API or self-hosted options alongside web access; its free plan covers five documents per month, up to 10 pages each, with one user and basic PII detection. Arctera eDiscovery is an alternative for buyers seeking broader platform availability, including mobile, desktop, API, and self-hosted options.

Beagle offers one-time AI document-review purchases, which may suit a bounded review project rather than ongoing redaction. Exterro eDiscovery is another paid eDiscovery option. iCONECT may be relevant to buyers looking for API or self-hosted availability. KLDiscovery Nebula uses annual subscriptions based on data capacity, with monthly payment and multi-year discounts. redactX is an alternative for buyers seeking Windows or Linux on-premises deployment.

For broader comparisons, see Document Redaction Software and Legal eDiscovery Software.

Verdict

Choose Redactable if you need automated redaction for sensitive documents and images, especially when OCR, team review, and audit records belong in the same workflow. Its strongest case is the combination of broad file handling, permanent-removal claims, and collaboration features. Look elsewhere if a three-document free allowance is too limited, your workload exceeds monthly quotas, or your organization needs a non-web deployment or published Enterprise pricing.