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Recurly

by Recurly

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What Recurly is

Recurly is web-based subscription billing software for businesses managing recurring customer charges. It handles recurring invoices and online payments, with payment reminders, multi-currency invoicing and billing, and a client portal. The Starter plan costs $249 a month, billed monthly, and includes automated global subscription billing, flexible plans and pricing, static churn-prevention tools, one dunning campaign, 10+ payment methods, and 20+ payment gateways. A 90-day trial is listed, but there is no free plan. Recurly is made by a company founded in 2009 and headquartered in San Francisco, California. Access is through the web. The combination of billing, payment, reminder, currency, and portal functions makes it relevant to teams that need to manage recurring charges and customer payment options.

Who it suits

Recurly suits businesses that bill customers on a recurring basis and need online payments, reminders, multi-currency billing, or a client portal. The Starter plan provides a defined set of billing and payment tools, while All-Access lists added analytics and churn-prevention capabilities.

What it does well

  • Handles recurring invoices and online payments
  • Includes payment reminders and multi-currency invoicing
  • Starter includes 10+ payment methods
  • Starter lists 20+ payment gateways
  • 90-day trial is listed

What to know first

  • No free plan
  • Starter costs $249 a month
  • Available on web

Limits

The Starter plan is $249 a month billed monthly and includes one dunning campaign, static churn-prevention tools, more than 10 payment methods, and more than 20 payment gateways.

Plans

PlanBilled and limitsPrice
Starterper month + 0.9% of billing volume; first $40K billings included monthly · automated billing · flexible plans · static churn prevention · 1 dunning campaign · 10+ payment methods · 20+ gateways$249 a month
Engageas low as $1,600 per month, billed annually · AI churn propensity · personalized offers · cancel-save and upsell · A/B testing · segmentation · low-code prompt builder$1,600 a month
RevRecas low as $850 per month, billed annually · contract modifications · SSP automation · rules-driven allocations · forecasting · automated close · multi-GAAP · audit trail$850 a month
All-Accessas low as <1% of billing volume, billed annually; $1M billing-volume minimum · AI agents and analytics · intelligent churn prevention · multiple dunning campaigns · payment orchestration · multicurrency · SSOOn request
All-Access for Shopifyas low as <1% of billing volume, billed annually · Shopify integration · bundles · subscribe-and-save · gift subscriptions · hybrid subscriptions · cancel-save flowsOn request

As recurly.com lists them, read 15 Oct 2026. The maker's own page has the final word.

Getting started

  1. Open the Recurly website
  2. Start the 90-day trial
  3. Use Recurly on the web
  4. Choose the Starter plan for $249 a month billed monthly
  5. Consider All-Access for advanced features and reporting

Verdict

Recurly combines subscription billing with payment collection, reminders, and a client portal. The listed trial offers a way to evaluate it, but the Starter price and unlisted All-Access price are important considerations.

Questions

Does Recurly have a free plan?

No. Recurly uses paid pricing, with a 90-day trial.

How much is Starter?

Starter costs $249 a month, billed monthly.

Which platforms support Recurly?

Recurly is available on the web.

What payment capabilities are included?

Recurly supports recurring invoices, online payments, payment reminders, multi-currency invoicing, and multiple payment methods and gateways.

What does All-Access add?

All-Access adds AI-powered agents, analytics and insights, intelligent churn prevention, multiple dunning campaigns, advanced plans and promotions, payment orchestration, custom reporting, and automated exports.

Facts from Recurly's own pages

Analytics
Recurly Analytics provides dashboards and reports for MRR, churn, retention, dunning effectiveness, trials and financial performance. · docs.recurly.com, 15 Oct 2026
API
The developer hub documents API v3 and v2 for accounts, subscriptions, payments, invoices, plans, add-ons and coupons. · recurly.com, 15 Oct 2026
Payment reminders
Yes · recurly.com, 19 Sept 2026
Browser requirements
The main application supports the latest two versions of Chrome, Firefox, Edge and macOS Safari; hosted solutions support iOS Safari and Android 11 or newer. · docs.recurly.com, 15 Oct 2026
Client portal
Yes · recurly.com, 19 Sept 2026
Company status
Gartner lists Recurly as a private company founded in 2009 with 201–500 employees and headquarters in San Francisco. · gartner.com, 15 Oct 2026
Dunning
Dunning supports automatic, manual and post-trial recovery cycles, with up to 50 targeted campaigns on eligible plans. · docs.recurly.com, 15 Oct 2026
Engage SDKs
Recurly Engage documents JavaScript, iOS, Android, Roku and React Native SDK integrations. · docs.recurly.com, 15 Oct 2026
Founded
2009 · recurly.com, 28 Sept 2026
Free plan
No · recurly.com, 19 Sept 2026
Funding news
Recurly announced a $19.5 million funding round led by F-Prime Capital on October 1, 2019. · recurly.com, 15 Oct 2026
Headquarters
San Francisco, California, United States · recurly.com, 28 Sept 2026
Integrations
Official integrations include gateways such as Stripe, PayPal, Adyen and Worldpay plus tax, fraud and chargeback partners. · recurly.com, 15 Oct 2026
Limit: G2 users
G2 review analysis repeatedly flags weak reporting, limited customization, access limitations, missing features and billing issues. · g2.com, 15 Oct 2026
Limit: Gartner reviewer
A Gartner reviewer reported occasional lag before refunds appeared and said the interface can intimidate first-time users. · gartner.com, 15 Oct 2026
Limit: GetApp users
GetApp reviewers report that costs can rise quickly, pricing terms may be unclear, custom billing exceptions are difficult and occasional downtime occurs. · getapp.com, 15 Oct 2026
Limit: Trustpilot complaint
A Trustpilot reviewer alleged that contact details were passed to third parties and complained about resulting marketing emails. · trustpilot.com, 15 Oct 2026
Limit: TrustRadius users
TrustRadius reviewers cite missing partial-payment and prepaid-gift-card support, limited reporting, undocumented APIs, data-warehouse extraction difficulty and slow support. · trustradius.com, 15 Oct 2026
LinkedIn company facts
LinkedIn describes Recurly as privately held, in software development, with 201–500 employees and more than $16 billion in annual transaction volume across over 2,300 brands. · linkedin.com, 15 Oct 2026
Multi-currency invoicing
Yes · recurly.com, 19 Sept 2026
Online payments
Yes · recurly.com, 19 Sept 2026
Ownership
Recurly announced a majority equity investment from Accel-KKR on August 12, 2020. · recurly.com, 15 Oct 2026
Payment orchestration
Recurly can route payments across multiple gateways with failover and API control. · recurly.com, 15 Oct 2026
Plan management
Plans can include billing cycles, trials, setup fees, add-ons, ramp pricing and price segments, with no stated limit on plan count. · docs.recurly.com, 15 Oct 2026

Where Recurly stands on Freedom251

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