No. 13 of 25 ·Call Recording Software

Recordia

API

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Freedom report

One barScore 5.3

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely0 of 6 device platforms
DocumentedPlans, terms and facts published

Recordia is ranked #13 of 25 in call recording software on Freedom251. It runs on API.

Compared on call recording software

Call transcription: Yes
Searchable archive: Yes
Consent controls: Yes
AI call summaries: Yes

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The record

Product: Recordia is an enterprise conversational intelligence platform combining compliance call recording, speech analytics, voice biometric authentication, and AI agents.
Recording: The platform records, stores, and retrieves business communications with traceability and control, including for audits and regulatory requirements such as MiFID II.
Analytics: Its speech analytics evaluates 100% of interactions to identify compliance risks, trends, objections, customer friction, and operational improvement opportunities.
Voice authentication: Voice biometrics can verify customers without passwords or security questions and help protect against identity theft.
AI agents: AI agents can handle, triage, and resolve calls and chats around the clock, with complex cases escalated to human agents with context.
Integrations: Recordia names Salesforce, Microsoft Dynamics, PBX infrastructure, Microsoft Teams, Webex, and open APIs among its integration options.
Security: The security page states recordings use end-to-end 256-bit AES encryption with rotation policies, including encryption at rest.
Access controls: The platform supports two-factor authentication, monitors user access and privileges, and can block access after a specified number of failed attempts.
Integrity: Recordia says it uses a HASH fingerprint to certify that each interaction remains unaltered end to end.
Retention and storage: Customers can set the custody period and choose the geographical location of secure storage servers.
Support: Recordia states that it provides 24/7 monitoring and a 24/7 support team of engineers.
Intended users: The platform is designed for organizations managing critical communications, including contact centers, banking, insurance, utilities, and telecommunications.
Call recording: It records, stores, and retrieves business communications with traceability, security, and control.
Speech analytics: It analyzes 100% of interactions to identify compliance risks, trends, objections, customer friction, and operational improvement opportunities.

Where it ranks on Freedom251

Best Call Recording Software in 2026#13 of 25

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Sources

recordia.net/en/· checked 7 Oct 2026
recordia.net/en/integrations/· checked 7 Oct 2026
recordia.net/en/security-compliance/· checked 7 Oct 2026
recordia.net/en/microsoft-teams-call-recording/· checked 7 Oct 2026
recordia.net· checked 28 Sept 2026