No. 20 of 25 ·Call Recording Software

Imagicle Call Recording

Web · Self-hosted · API

Freedom report

One barScore 5.0

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Imagicle Call Recording is ranked #20 of 25 in call recording software on Freedom251. It runs on API, Self-hosted, Web. There is no free plan. A free trial is offered.

Imagicle Call Recording plans and pricing

All plans

Cloud Not published simple annual fee No hardware required · ImagicleCare included · automatic updates · unlimited scalability · elastic storage imagicle.com · 2 Oct 2026

Hosted, On-Prem software subscription Not published single annual price Hosted or on-prem · ImagicleCare included · optional cloud connectivity · high availability options imagicle.com · 2 Oct 2026

Compared on call recording software

Free plan: No
Call capture: both
Call transcription: Yes
Searchable archive: Yes
Consent controls: Yes
AI call summaries: Yes

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The record

Purpose: Imagicle Call Recording automatically or manually records business calls and lets authorized users search, play, download, tag, or delete recordings through a web portal or Webex/Teams gadget.
Supported calling systems: The product supports Microsoft Teams, Webex Calling, Cisco UCM, BroadWorks, Cisco CCME/CUBE, and media gateways that support SIPREC.
Deployment: Call Recording can be deployed in cloud, on-premises, or hybrid environments.
Recording modes: Recording modes include always-on with optional percentage sampling, on-demand, Live Keep, and pause/resume; Live Keep is Cisco UCM-specific.
Search and playback: Search&Play lets users filter recordings by user and timeframe and review call details, tags, notes, and playback from Webex or Teams.
Quality management: Supervisors can evaluate interactions with customizable scorecards and use manual, AI-assisted, or AI-powered assessment.
AI analysis: When combined with Imagicle Voice Analytics, the solution offers transcription, summaries, sentiment analysis, keyword spotting, and trend insights.
Security: The product describes role-based permissions, encryption, retention policies, legal hold, audit trails, PII redaction, and tamper detection; recordings can use AES-256 encryption.
Compliance: Imagicle says its recording workflows support compliance needs including GDPR, HIPAA, PCI-DSS, MiFID II, and FINMA.
API: The integrations page lists Call Recording API operations to start and stop recording, retrieve and download recordings, and get active recordings.
Product limit: The Screen Recording add-on is not available for Microsoft Teams.
Trial: Imagicle offers a 30-day free trial with no credit card required.
Support: Imagicle says its support team operates 24/7/365 in seven languages, with support plans named Basic, Gold, and Platinum.
Founded: 2010

Where it ranks on Freedom251

Best Call Recording Software in 2026#20 of 25

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Sources

imagicle.com/en/products/call-recording/· checked 2 Oct 2026
imagicle.com/en/integrations/· checked 2 Oct 2026
imagicle.com/en/resources/care-plans/· checked 2 Oct 2026
imagicle.com/en/pricing/· checked 2 Oct 2026