RDS360

What RDS360 is

RDS360 is delivery software for restaurant and last-mile delivery operations, with tools for dispatch, customer ordering, drivers, and payments. Dispatch includes second-by-second driver location, recovery when phones lose signal, AI routing, and a live demand heat map. Customers can order through native iOS and Android apps or a responsive web ordering site, with tracking, reordering, loyalty rewards, gift cards, and group ordering. Driver apps provide turn-by-turn navigation, demand maps, voice guidance, and photo or signature proof of delivery. Listed payment integrations include Stripe Connect, Stripe Issuing, Authorize.net, PayPal/Venmo, Zelle, and cash. Marketplace connections include DoorDash, Uber Eats, Grubhub, ChowNow, and KitchenHub; DoorDash Drive and Uber Direct are listed for overflow courier work. Stripe Connect supports automated restaurant and driver payouts, while Stripe Issuing can provide debit cards for driver earnings. Plans charge a platform fee plus a per-order fee, and providers bill payment processing, SMS and voice, maps, and notifications at cost. Restaurant delivery and local retail are live; grocery and local services are on the roadmap. RDS360 says communications use TLS 1.2 or higher and stored customer data and backups use AES-256 encryption. SOC 2 Type II is planned, and the service is not yet certified. Restaurant starts at $49 a month plus $0.75 per order.

Who it suits

RDS360 suits restaurants, marketplaces, and delivery businesses that need dispatch, ordering, driver tools, and payment integrations. The site presents restaurant delivery and local retail as live use cases; grocery and local services are on the roadmap.

Limits

Every plan combines a platform fee with a per-order fee: $0.75 on Restaurant and Starter, $0.60 on Growth, and $0.50 per order at Enterprise volume. Payment processing, SMS and voice, maps and notifications are billed directly by providers at cost.

Getting started

1. Open the RDS360 website
2. Choose a Restaurant, Starter, Growth or Enterprise plan
3. Install the iOS or Android customer and driver apps where needed
4. Connect payment, marketplace or courier integrations
5. Configure delivery areas, ordering channels and dispatch tools

Verdict

RDS360 brings ordering, dispatch, courier integrations, and payout options into one delivery platform. Review the per-order and provider charges, as well as the feature status of your intended use case, before choosing a plan.