Sauce

What Sauce is

Sauce is a restaurant ordering, delivery and customer engagement platform for businesses that want customers to order directly through branded online channels. Restaurants can offer pickup and delivery through a mobile-first checkout on their website. For delivery orders, Sauce connects the restaurant with multiple delivery fleets and uses an AI-based algorithm to select a courier.

The platform also includes automated marketing and retention tools intended to encourage repeat orders. Restaurant teams can track orders, issue refunds, reconcile transactions and review reports through its delivery operations tools. Listed integrations and partners include Toast, Stripe, DoorDash, Uber Eats, Otter and ItsaCheckmate. Sauce says it provides 24/7 support for delivery and order issues.

Sauce describes its customers as local restaurants and chains seeking direct orders and more control over customer relationships. The Sauce Manager app is a free download for restaurant partners on iOS and Android. Teams can use it to manage ordering, menus, hours and sales performance. Sauce says most restaurants can go live within five business days after confirming plan and setup details. Pricing is customized based on factors such as location count, order volume, delivery setup and business goals. Sauce is headquartered in Miami, Florida, and was founded in 2019.

Who it suits

Sauce suits local restaurants and chains that want branded pickup and delivery ordering through their own website and tools for customer retention. It may also fit restaurant partners that want to manage ordering, menus, hours and sales from an iOS or Android app.

Limits

The tailored plan's features depend on the restaurant’s needs, and Sauce does not publish a fixed price. Sauce does not offer a branded mobile app.

Getting started

1. Visit the Sauce website.
2. Discuss your location count, order volume, delivery setup and business goals for a tailored plan.
3. Confirm plan and setup details with Sauce.
4. Use the website checkout for branded pickup and delivery orders.
5. Download Sauce Manager on iOS or Android as a restaurant partner.

Verdict

Choose Sauce if your restaurant wants direct website orders, delivery operations tools and customer marketing in one platform. Its free Sauce Manager app can help restaurant partners manage ordering, menus, hours and sales performance on iOS or Android. Look elsewhere if a branded mobile app is a requirement.