Freedom251 › Delivery Management Software
Olo Dispatch
by Olo Dispatch
What Olo Dispatch is
Olo Dispatch routes delivery orders placed through a restaurant’s own website or app to third-party couriers, helping restaurant brands offer direct delivery without managing a courier fleet. Olo says its network includes more than 27 delivery service providers, and that 96% of its customers’ restaurants are covered by at least two providers. Restaurants can set delivery-provider or self-delivery options, fee limits and maximum transit times, and use automated delivery rescues and refunds. Provider selection can consider price, timing and availability, including when a restaurant uses its own couriers. Guests receive a branded delivery experience through Skip the Line®, and Uber Direct is integrated for delivery requests from restaurant websites and apps. Olo says direct delivery can help restaurants build guest databases for personalization, marketing and business decisions. The platform lists integrations with more than 450 technology partners. Dispatch is available on Android, iOS and web. A restaurant brand should have a Dispatch agreement with Olo before using it. Pricing is on request.
Who it suits
Olo Dispatch suits restaurant brands that want to offer branded direct delivery through their own website or app, with options for third-party providers or self-delivery.
What it does well
- Network includes more than 27 delivery service providers.
- Provider choice can account for price, timing and availability.
- Supports delivery controls, rescues and refunds.
- Lists integrations with more than 450 technology partners.
What to know first
- Pricing is available on request, not listed.
- A Dispatch agreement with Olo is advised before use.
Limits
A brand should have a Dispatch agreement with Olo before using the product. Pricing is on request.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Olo Dispatch | Pricing not listed; request a demo or talk to sales | On request |
As olo.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Olo Dispatch website.
- Request a demo or talk to sales for pricing.
- Arrange a Dispatch agreement with Olo.
- Use the service on Android, iOS, or web.
- Connect eligible orders from the restaurant website or app to delivery providers or self-delivery.
Verdict
Olo Dispatch combines direct restaurant ordering with provider selection and delivery controls. It is aimed at restaurant brands, and pricing requires a sales inquiry.
Questions
What does Olo Dispatch do?
It automatically pairs online delivery orders from a restaurant’s own channels with third-party couriers, and can include the restaurant’s own couriers.
Who is it for?
Olo presents Dispatch as a product for restaurant brands offering direct delivery.
How much does it cost?
Pricing is on request; the Dispatch page invites prospective customers to request a demo or talk to sales.
Which platforms does it support?
It supports Android, iOS, and web.
Does it include a driver app?
No, the listed product facts say there is no driver app.
Does a brand need an agreement to use it?
Yes. Olo’s Dispatch FAQ says a brand should have a Dispatch agreement with Olo before using the product.
Facts from Olo Dispatch's own pages
- Audience
- Olo describes its platform as built for restaurant brands, and Dispatch is presented for restaurants offering direct delivery. · olo.com, 11 Oct 2026
- Branded ordering
- Guests can order from a restaurant’s website or app for a branded same-hour delivery experience. · olo.com, 11 Oct 2026
- Delivery controls
- Dispatch settings include provider and self-delivery options, fee limits, maximum transit times, automated delivery rescues, and refunds. · olo.com, 11 Oct 2026
- Delivery network
- Dispatch offers same-hour delivery through a network of more than 27 delivery service providers. · olo.com, 10 Oct 2026
- Direct ordering
- Guests can order through a restaurant’s website or app and receive a branded delivery experience through Skip the Line®. · olo.com, 10 Oct 2026
- Eligibility
- Olo’s Dispatch FAQ says a brand should have a Dispatch agreement with Olo before using the product. · olosupport.zendesk.com, 11 Oct 2026
- Founded
- 2005 · olo.com, 28 Sept 2026
- Guest data
- Olo says direct delivery helps restaurants build a guest database for personalization, marketing campaigns, and business decisions. · olo.com, 11 Oct 2026
- Headquarters
- New York, New York, USA · olo.com, 28 Sept 2026
- Integrations
- Olo’s partner directory says its platform has support from more than 400 integrated partners. · olo.com, 11 Oct 2026
- Intended customers
- Olo describes its platform as serving restaurant brands, and Dispatch is presented as a direct-delivery product for restaurants. · olo.com, 10 Oct 2026
- Payment compliance
- Olo’s security policy says Olo will maintain PCI DSS compliance and validate it as required by applicable card rules. · olo.com, 10 Oct 2026
- Pricing
- The Dispatch page invites prospective customers to request a demo or talk to sales and does not state a price. · olo.com, 10 Oct 2026
- Provider coverage
- Olo says 96% of its customers’ restaurants are covered by two or more delivery service providers. · olo.com, 11 Oct 2026
- Provider network
- Olo says Dispatch offers same-hour delivery through a network of more than 27 delivery service providers. · olo.com, 11 Oct 2026
- Provider selection
- Olo describes selecting providers, including a restaurant’s own couriers, based on price, timing, availability, and other criteria. · investors.olo.com, 10 Oct 2026
- Purpose
- Dispatch automatically pairs third-party couriers with delivery orders placed through restaurant brands’ direct channels. · olo.com, 11 Oct 2026
- Security
- Olo’s security policy states that it undergoes annual PCI DSS assessments and quarterly network scans. · olo.com, 11 Oct 2026
- Support
- Olo’s Help Center provides a support request form and directs developer and API integration questions to its Developer Portal. · olosupport.zendesk.com, 11 Oct 2026
- Uber Direct
- Olo says Uber Direct is integrated with Dispatch for delivery requests generated through restaurant websites and apps. · investors.olo.com, 11 Oct 2026
Where Olo Dispatch stands on Freedom251
- Delivery Management Software#56 of 93
- Restaurant Delivery Management Software#20 of 27