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Descartes Last Mile Solutions
What Descartes Last Mile Solutions is
Descartes Last Mile Solutions is a paid platform for planning and managing delivery operations, from route design through dispatch and customer communication. Route optimization builds routes around cost, efficiency, service, and operational constraints, with the stated aim of reducing delivery miles, time, and cost. Teams can use real-time dispatch and tracking to respond to route exceptions and order changes. Routing can cover multiple depots through branch-based or centralized planning. Driver apps support electronic proof of delivery with signatures and image capture, barcode scanning, GPS-based tracking, and delivery status updates. Customer engagement tools include delivery notifications, real-time tracking, two-way communication, and feedback surveys. Customers can follow deliveries through a browser-based portal without downloading an app. Descartes says routing connects with order management, telematics, and ERP systems, and describes integrations with Geotab, Google Maps, Waze, and HERE. The solution is aimed at mid-market and enterprise fleets; its route optimization is described as an especially suitable fit for businesses with more than 20 vehicles and complex delivery constraints. Pricing is on request.
Who it suits
Descartes Last Mile Solutions is aimed at mid-market and enterprise fleets, particularly operations managing more than 20 vehicles, multiple stops, delivery windows, capacity limits, or changing demand. It may suit teams that need coordinated routing, dispatch, driver tools, and customer tracking.
What it does well
- Plans routes around service and operational constraints
- Supports real-time dispatch and tracking
- Driver apps capture signatures, images, and barcodes
- Customer portal works in a browser without an app
- Routes can cover multiple depots
What to know first
- Pricing is available on request
- Route optimization is described as an ideal fit for fleets with more than 20 vehicles
Getting started
- Visit the Descartes Last Mile Solutions website.
- Schedule a demo and speak with a routing specialist for a consultation.
- Discuss pricing based on features, users or devices, vehicles, deliveries, stops, scale, support and maintenance.
- Get the driver mobile apps through the Apple App Store or Google Play Store.
Verdict
The platform spans route planning, delivery execution, driver proof of delivery, and customer updates. Fleets should discuss pricing and assess whether its routing approach fits their vehicle count and delivery constraints.
Questions
How is Descartes Last Mile Solutions priced?
It is a paid product, with pricing available on request. Descartes describes pricing factors including features, users or devices, vehicles, deliveries, stops, deployment scale, support and maintenance.
Which platforms are supported?
Listed platforms are Android, iOS, web and API. Descartes says its mobile apps are available through the Apple App Store and Google Play Store.
Can customers track deliveries without installing an app?
Yes. Delivery messages can link to a browser-based portal where customers can track a delivery.
What proof of delivery can drivers capture?
Driver mobile apps support electronic proof of delivery with signatures and image capture. They also support barcode scanning, GPS-based tracking and delivery status updates.
What systems does it integrate with?
Descartes says route optimization connects with order management, telematics and ERP systems. It also describes integrations with Geotab, Google Maps, Waze and HERE.
What security assurance does Descartes report?
Descartes reports annual IT audits, ISO 27001 certification and SOC 2 Type II reports. Its information security program is guided by ISO 27001, SOC 2 and the NIST Cybersecurity Framework.
Facts from Descartes Last Mile Solutions's own pages
- API access
- Yes · descartes.com, 24 Sept 2026
- Beverage support
- Descartes says it provides a dedicated beverage support team. · descartes.com, 11 Oct 2026
- Company history
- Descartes was founded in 1981. · descartes.com, 11 Oct 2026
- Customer engagement
- Customer-facing features include real-time ETAs, delivery tracking, and feedback. · descartes.com, 11 Oct 2026
- Customer notifications
- Yes · descartes.com, 24 Sept 2026
- Customer portal
- Customer delivery messages can link to a browser-based portal, so customers do not need to download an app to track a delivery. · descartes.com, 11 Oct 2026
- Delivery execution
- The platform includes route execution tools for tracking operations and improving performance. · descartes.com, 11 Oct 2026
- Dispatch management
- Yes · descartes.com, 24 Sept 2026
- Driver app platforms
- both · descartes.com, 24 Sept 2026
- Driver mobile tools
- Descartes’ driver mobile applications support electronic proof of delivery, including signature and image capture, barcode scanning, and delivery status updates. · descartes.com, 11 Oct 2026
- Integrations
- Descartes says route optimization connects with order management, telematics, and ERP systems. · descartes.com, 11 Oct 2026
- Intended customers
- Descartes describes its solution as suitable for enterprise and mid-market fleets, with route optimization particularly suited to businesses operating more than 20 vehicles with multiple stops or delivery constraints. · descartes.com, 11 Oct 2026
- Live delivery tracking
- Yes · descartes.com, 24 Sept 2026
- Mapping integrations
- Descartes says its software integrates with Google Maps, Waze, and HERE for routing, traffic, and visualization. · descartes.com, 11 Oct 2026
- Mobile availability
- Descartes says its mobile apps are available through the Apple App Store and Google Play Store. · descartes.com, 11 Oct 2026
- Mobile proof of delivery
- Fleet mobile apps support electronic proof of delivery with signatures and image capture, barcode scanning, and GPS-based tracking. · descartes.com, 11 Oct 2026
- Planning limits
- The route optimization FAQ describes companies operating more than 20 vehicles as an ideal fit, especially when routes have multiple stops, delivery windows, capacity constraints, or changing daily demand. · descartes.com, 11 Oct 2026
- Pricing
- The maker describes pricing factors including features, users or devices, vehicles, deliveries, stops, deployment scale, support, and maintenance; the opened page directs buyers to a consultation. · descartes.com, 11 Oct 2026
- Proof of delivery
- photo_and_signature · descartes.com, 24 Sept 2026
- Purpose
- Descartes says its last-mile fleet performance solutions help reduce delivery costs and improve planning, delivery performance, and customer experience. · descartes.com, 11 Oct 2026
- Route execution
- The platform supports real-time dispatch and tracking to address route exceptions and order changes. · descartes.com, 11 Oct 2026
- Route optimization
- Route optimization is designed to reduce delivery miles, time, and cost. · descartes.com, 11 Oct 2026
- Routing
- Route optimization creates delivery routes around cost, efficiency, service, and operational constraints. · descartes.com, 11 Oct 2026
- Routing scope
- The route planning software can handle vehicles across multiple depots and supports branch-based and centralized routing. · descartes.com, 11 Oct 2026
Where Descartes Last Mile Solutions stands on Freedom251
- Delivery Management Software#55 of 93