Freedom251 › Delivery Management Software
SendGround
What SendGround is
SendGround centralizes last-mile delivery work across orders, routing, fleet, warehousing, billing, and tracking. Its route optimization uses six constraint types and, according to the site, can sequence 1,000 stops in under a minute. The driver app includes turn-by-turn navigation, QR and barcode scanning, digital signatures, delivery photos, PIN-verified payments, and live chat with operations. Customers can receive WhatsApp, SMS, and email updates with a live tracking map and estimated arrival time. SendGround advertises more than 50 logistics KPIs, including on-time delivery, plan adherence, CO₂ footprint, and margin per delivery. WhatsApp and web conversational agents can create orders, answer questions, check delivery status, and reschedule deliveries. Named connection options include MercadoLibre, Shopify, WooCommerce, Fenicio, Luna, and an open API. The platform, driver app, customer notifications, and dashboard are available in English, Spanish, and Portuguese. Starter, Team, and Business list monthly limits of 500, 2,000, and 4,000 orders respectively. Pricing is available on request, and messaging charges are billed separately according to usage.
Who it suits
SendGround suits delivery operations that need to coordinate routing, drivers, customer tracking, and logistics reporting. Enterprise options are described for operations above 50,000 orders per month.
What it does well
- Route optimization uses six constraint types.
- Drivers can capture signatures and delivery photos.
- Customers can track deliveries on a live map.
- Includes more than 50 logistics KPIs.
- Supports English, Spanish, and Portuguese.
What to know first
- No free plan is listed.
- Monthly limits vary by plan.
- Messaging is billed separately by usage.
- Pricing is available on request.
Limits
Starter includes 500 orders per month, with overages charged per order or potentially prompting a plan change. WhatsApp, SMS, and AI chatbot messaging are billed separately according to usage.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Enterprise | More than 50,000 orders/month | On request |
| Starter | Not shown; contact sales · 500 pedidos/mes · Todo SendGround incluido · pedidos extra cobrados por unidad o subir de plan | On request |
| Business | Not shown; contact sales · 4.000 pedidos/mes · Todo SendGround incluido · pedidos extra cobrados por unidad o subir de plan · Soporte prioritario | On request |
| Team | Not shown; contact sales · 2.000 pedidos/mes · Todo SendGround incluido · pedidos extra cobrados por unidad o subir de plan | On request |
| Enterprise · a medida | A medida; contact sales · Más de 50.000 pedidos/mes · deployment dedicado o self-hosted (OEM) · SLA personalizado · SSO · onboarding asistido | On request |
As sendground.com lists them, read 21 Sept 2026. The maker's own page has the final word.
Getting started
- Visit https://www.sendground.com/ and request a free demo using your prospective customer's data.
- Discuss the Starter, Team, Business, or Enterprise plan that fits your order volume.
- Work with the SendGround team on implementation; basic setup takes 1–3 days depending on operational complexity.
- Choose web, Android, iOS, API, or self-hosted access as applicable to your deployment.
- Connect available services such as MercadoLibre, Shopify, WooCommerce, Fenicio, Luna, or the open API.
Verdict
SendGround covers dispatch, delivery execution, customer updates, and logistics analytics in one platform. Review order limits and separate messaging charges against expected usage.
Questions
How much does SendGround cost?
SendGround is paid, and pricing is available on request. WhatsApp, SMS, and AI chatbot messaging are billed separately according to usage.
Is there a free plan or trial?
There is no free plan. The site offers a free demo using the prospective customer's data, but does not state a free trial period.
What are the monthly order limits?
Starter includes 500 orders per month, Team includes 2,000, and Business includes 4,000. Enterprise plans are custom for operations above 50,000 orders per month.
Which platforms does SendGround support?
The listed platforms are Android, iOS, web, API, and self-hosted deployment.
What integrations are named?
The site names MercadoLibre, Shopify, WooCommerce, Fenicio, Luna, and an open API as integrations or connection options.
What can an Enterprise plan include?
Custom Enterprise plans for operations above 50,000 monthly orders can include dedicated or self-hosted deployment, a custom SLA, SSO, and assisted onboarding.
Facts from SendGround's own pages
- AI assistant
- Conversational agents on WhatsApp and web can create orders, answer inquiries, check delivery status, and reschedule deliveries. · sendground.com, 2 Oct 2026
- Analytics
- SendGround advertises 50+ logistics KPIs, including on-time delivery rate, plan adherence, CO₂ footprint, and margin per delivery. · sendground.com, 2 Oct 2026
- Customer notifications
- Yes · sendground.com, 21 Sept 2026
- Customer tracking
- Customers can receive automated WhatsApp, SMS, and email updates with a live tracking map and estimated arrival time. · sendground.com, 2 Oct 2026
- Data rights
- The terms say customers retain rights to their customer data and grant SendGround a limited license to use, process, and store it to provide and improve the service. · sendground.com, 2 Oct 2026
- Driver app
- The driver app supports turn-by-turn navigation, QR and barcode scanning, digital signatures, delivery photos, PIN-verified payments, and live chat with operations. · sendground.com, 2 Oct 2026
- Enterprise options
- Enterprise plans are custom for operations above 50,000 orders per month and can include dedicated or self-hosted deployment, a custom SLA, SSO, and assisted onboarding. · sendground.com, 2 Oct 2026
- Free demo
- The site offers a free demo using the prospective customer's data, but does not state a free trial period. · sendground.com, 2 Oct 2026
- Free plan
- No · sendground.com, 21 Sept 2026
- Implementation and support
- SendGround says its team guides implementation, basic setup takes 1–3 days depending on operational complexity, and all plans include technical support. · sendground.com, 2 Oct 2026
- Integrations
- The site names MercadoLibre, Shopify, WooCommerce, Fenicio, Luna, and an open API among its integrations or connection options. · sendground.com, 2 Oct 2026
- Languages
- The platform, driver app, customer notifications, and dashboard are available in English, Spanish, and Portuguese. · sendground.com, 2 Oct 2026
- Plan limits
- Starter, Team, and Business include 500, 2,000, and 4,000 orders per month respectively; overages are charged per order or can trigger a plan change. · sendground.com, 2 Oct 2026
- Product
- SendGround centralizes last-mile orders, routing, fleet, warehousing, billing, and tracking in one platform. · sendground.com, 2 Oct 2026
- Route optimization
- Its AI optimizes routes using six constraint types and can sequence 1,000 stops in under a minute, according to the site. · sendground.com, 2 Oct 2026
- Usage charges
- WhatsApp, SMS, and AI chatbot messaging are billed separately according to usage. · sendground.com, 2 Oct 2026
Where SendGround stands on Freedom251
- Delivery Management Software#51 of 93
- Last-Mile Delivery Software#25 of 30