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IDS Advanced Delivery Management
What IDS Advanced Delivery Management is
IDS Advanced Delivery Management is courier, logistics and reverse-logistics software for coordinating dispatch, drivers and customers. Its IDS Core, CoStop and CoSend products share one record, allowing a job to move from dispatch through delivery proof and returns without re-keying. Dispatch tools include live delivery tracking, customer notifications, dispatch management and API access. CoStop is an offline-first driver app that captures milestone-locked proof at the door, including photos and signatures. CoSend lets customers place orders, follow live status and request returns, with unlimited customer users at no extra cost. IDS names Salesforce, accounting systems and EDI among its integrations. Security features include append-only audit trails, tamper-evident proof, HTTPS, role-based access and configurable retention. Enterprise accounts include SSO and MFA aligned with the customer’s identity provider. Windows and Android are listed platforms. Dispatch is $399 a month plus $39 per active driver per month; Complete is $599 a month plus $59 per active driver per month.
Who it suits
Dispatch suits small courier and cartage operators, while Complete targets regional multi-service operators. Enterprise is positioned for regulated-goods and multi-entity operations.
What it does well
- Live delivery tracking and customer notifications
- Photo and signature proof of delivery
- Offline-first Android driver app
- Shared record supports returns without re-keying
- Unlimited customer portal users
What to know first
- No free plan
- Dispatch and Complete add active-driver charges
- Windows client and Android driver app
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Enterprise | By quote; from $2,500/mo; every enterprise deployment is quoted · Everything in Complete · Chain-of-custody & compliance suite · EDI at scale · SSO/MFA · Named human support · Customization scoped into quote | $2,500 |
| Dispatch | Starting at $399/mo + $39 / active driver / mo · Full dispatch, boards & rating engine · CoStop app with proof of delivery & scanning · Customer tracking page & notifications | $399 a month |
| Complete | Starting at $599/mo + $59 / active driver / mo · Everything in Dispatch · Returns workflow · Unmetered route optimization · AI-assisted CSV & EDI import · CoSend portal & API access | $599 a month |
As idsapp.com lists them, read 8 Oct 2026. The maker's own page has the final word.
Verdict
IDS combines dispatch, delivery proof, customer tracking and returns in one shared workflow. Its plans target different operator sizes, but there is no free plan and Enterprise pricing is unspecified.
Facts from IDS Advanced Delivery Management's own pages
- API access
- Yes · idsapp.com, 24 Sept 2026
- Company
- IDS describes itself as independent and founder-run since 2007. · idsapp.com, 8 Oct 2026
- Customer notifications
- Yes · idsapp.com, 24 Sept 2026
- Customer portal
- CoSend lets customers place orders, track live status and raise returns, with unlimited users at no extra cost. · idsapp.com, 8 Oct 2026
- Dispatch management
- Yes · idsapp.com, 24 Sept 2026
- Download platforms
- The maker’s test-drive page identifies IDS Core as a Windows PC client and IDS Mobile as an Android driver app. · idsapp.com, 8 Oct 2026
- Driver app
- CoStop is described as an offline-first driver app with milestone-locked proof captured at the door. · idsapp.com, 8 Oct 2026
- Enterprise identity
- The security page says Enterprise accounts include SSO and MFA aligned to the customer’s identity provider. · idsapp.com, 8 Oct 2026
- Founded
- 2007 · idsapp.com, 19 Oct 2026
- Free plan
- No · idsapp.com, 24 Sept 2026
- Headquarters
- North Vancouver, British Columbia, Canada · idsapp.com, 19 Oct 2026
- Integrations
- The integrations page names Salesforce, accounting systems and EDI, and says Complete and higher tiers include API access. · idsapp.com, 8 Oct 2026
- Live delivery tracking
- Yes · idsapp.com, 24 Sept 2026
- Migration
- For annual plans, IDS says migration is included; optional white-glove migration costs a flat $2,500–$7,500 depending on complexity. · idsapp.com, 8 Oct 2026
- Pricing limits
- Office and shipper-portal users are unlimited, and routing, notifications, scanning, proof photos and tracking are not metered. · idsapp.com, 8 Oct 2026
- Proof of delivery
- photo_and_signature · idsapp.com, 24 Sept 2026
- Purpose
- IDS describes itself as courier, logistics and reverse-logistics software for dispatch, drivers and customers. · idsapp.com, 8 Oct 2026
- Returns
- Returns are included as a first-class billable workflow from the Complete plan onward and are not metered. · idsapp.com, 8 Oct 2026
- Security
- The security page describes append-only audit trails, tamper-evident proof of delivery, production HTTPS, role-based access and configurable data retention. · idsapp.com, 8 Oct 2026
- Shared platform
- IDS Core, CoStop and CoSend share one record so a job can be dispatched, delivered, proved and returned without re-keying. · idsapp.com, 8 Oct 2026
- Support
- IDS says support and upgrades are included with the software, with phone and email support from the people who built it. · idsapp.com, 8 Oct 2026
- Target customers
- The pricing page positions Dispatch for small courier and cartage operators, Complete for regional multi-service operators, and Enterprise for regulated-goods and multi-entity operations. · idsapp.com, 8 Oct 2026
Where IDS Advanced Delivery Management stands on Freedom251
- Delivery Management Software#57 of 93