Freedom251 › Field Service Management Software
RazorSync
by RazorSync
What RazorSync is
RazorSync is paid field-service software from RazorSync in Brentwood, Tennessee. It runs on the web, iOS, and Android, and lists invoicing and payments, offline mode, route optimization, a customer portal, and recurring jobs. The listed technician limit is 2. RazorSync has no free plan but includes a 14-day trial. Pricing is described as starting at $85/mo (annual). Monthly plans shown are Solo at $90 a month for 2 users, Team at $225 a month for 7 users, and Pro at $499 a month for 15 users. Enterprise supports unlimited users, with no price listed. The annual starting price and monthly plan amounts use different billing terms, so the applicable term and user allowance should be checked. Web access and mobile apps provide multiple supported platforms, while offline mode is listed for work without a connection.
Who it suits
RazorSync suits service businesses needing scheduling-related tools such as route optimization, recurring jobs, invoicing, payments, and customer access. It supports web, iOS, and Android users.
What it does well
- Web, iOS, and Android access
- Invoicing and payments included
- Offline mode available
- Route optimization included
- Customer portal and recurring jobs
What to know first
- No free plan
- Listed technician limit is 2
- Monthly plans have different user limits
Limits
RazorSync has no free plan. The listed technician limit is two; Solo supports two users, Team seven, and Pro 15, while Enterprise supports unlimited users.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Solo | monthly · up to 2 users · standard features | $90 a month |
| Team | monthly · up to 7 users · Solo benefits · QuickBooks Desktop and Online sync · advanced reporting and notifications | $225 a month |
| Pro | monthly · up to 15 users · Team benefits · route optimization · inventory management · templates | $499 a month |
| Enterprise | unlimited users · Pro benefits · unlimited-user training | On request |
As razorsync.com lists them, read 21 Oct 2026. The maker's own page has the final word.
Getting started
- Open the RazorSync website
- Start the 14-day trial
- Choose web, iOS, or Android access
- Select a plan based on users and technicians
- Set up invoicing, routes, recurring jobs, and customer access
Verdict
RazorSync combines field-service functions with web and mobile access, including payments, routes, recurring jobs, and customer portals. Review the technician and user limits, trial terms, and billing differences before selecting a plan.
Questions
How much does RazorSync cost?
Pricing starts at $85/mo when billed annually. Monthly plans list Solo at 90.00 USD, Team at 225.00 USD, and Pro at $499 a month.
Is there a free plan?
No. RazorSync offers a 14-day trial instead.
Which platforms does it support?
RazorSync is available on the web, iOS, and Android.
Does it support payments and invoicing?
Yes. Invoicing and payments are included.
Facts from RazorSync's own pages
- API authentication
- API requests use a portal-specific host plus Token and ServerName headers and JSON content. · help.razorsync.com, 21 Oct 2026
- API availability
- RazorSync publishes a REST-style API covering customers, contacts, addresses, work orders, quotes, invoices, payments, settings, forms, service items and taxes. · help.razorsync.com, 21 Oct 2026
- Automated billing
- Automated Billing can charge cards on file daily, weekly or monthly, but only for past-due invoices tied to the relevant contact. · help.razorsync.com, 21 Oct 2026
- Company headquarters
- RazorSync lists its headquarters at 100 Westwood Place, Suite 200, Brentwood, Tennessee. · linkedin.com, 21 Oct 2026
- Customer portal
- The customer portal lets customers view quotes, invoices, payments, prior work and service requests, and optionally pay online. · help.razorsync.com, 21 Oct 2026
- Data import
- Customers and service items can be imported from QuickBooks, Excel or CSV templates, and contacts can also be imported from Google Contacts. · help.razorsync.com, 21 Oct 2026
- Developer documentation
- The help center provides endpoint pages with methods, URLs, request bodies and response examples, but no public SDK is listed. · help.razorsync.com, 21 Oct 2026
- Founded
- LinkedIn lists RazorSync as founded in 2010. · linkedin.com, 21 Oct 2026
- Free plan
- No · razorsync.com, 21 Sept 2026
- Google Calendar limitation
- The Google Calendar connection exports RazorSync work orders one way; edits made in Google Calendar do not update RazorSync. · help.razorsync.com, 21 Oct 2026
- Headquarters
- Brentwood, Tennessee, United States · razorsync.com, 28 Sept 2026
- Industries
- The maker says the platform supports 20 core industries, including HVAC, plumbing, electrical, lawn care, appliance repair, IT repair and alarm services. · razorsync.com, 21 Oct 2026
- Integrations
- Documented integrations include QuickBooks Online, QuickBooks Desktop, Google Calendar, Google Maps, Microsoft Outlook and PayPal. · softwareadvice.com, 21 Oct 2026
- Invoicing and payments
- Yes · razorsync.com, 21 Sept 2026
- Limit: Android reliability
- Google Play reviewers described crashes while editing appointments and an app that becomes difficult to use during synchronization or attachment uploads. · play.google.com, 21 Oct 2026
- Limit: GPS reliability
- Reviewers reported inconsistent GPS/location data and cases where GPS functionality did not work reliably. · softwareadvice.com, 21 Oct 2026
- Limit: payment errors
- A Capterra reviewer reported multiple incidents of customers being double charged and needing payment reversals. · capterra.com, 21 Oct 2026
- Limit: pricing increases
- A Software Advice reviewer reported that the price had roughly doubled over three years without corresponding improvements in use or capability. · softwareadvice.com, 21 Oct 2026
- Limit: technical performance
- Independent reviews mention buffering, slow loading, crashes, synchronization problems and an interface that can be difficult to navigate. · g2.com, 21 Oct 2026
- Maker identity
- LinkedIn identifies RazorSync, LLC as a privately held software-development company with 11–50 employees. · linkedin.com, 21 Oct 2026
- Mobile invoicing
- Field workers can create and send invoices from the mobile app and accept payment at the job location. · help.razorsync.com, 21 Oct 2026
- Mobile platforms
- both · razorsync.com, 21 Sept 2026
- Offline mode
- Yes · razorsync.com, 21 Sept 2026
- Offline operation
- RazorSync advertises operation from smartphone, tablet or computer even when offline. · razorsync.com, 21 Oct 2026
Where RazorSync stands on Freedom251
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