Freedom251 › Workflow automation tools
RakuOps
What RakuOps is
RakuOps is a workflow platform for retail and franchise chains that need consistent store operations and evidence from staff. Recurring processes become templates with owners, due dates, forms, approvals, conditional logic and automations. Runs can start on schedules or triggers, assign tasks, send reminders and escalate overdue work. Staff can complete tasks from a phone through an email or link without an account or app installation, and completion is free on every plan. Steps can collect photos, short videos, readings, signatures and sign-offs. AI checks submissions, answers cross-store questions and drafts checklists from process descriptions. Each run keeps timestamped, attributable activity and evidence. RakuOps is available on web, iOS, Android and through an API. It runs on AWS, uses HTTPS with TLS 1.2 or later, encrypts stored data, and offers export and account deletion. Plans start at $99 a month, with a free plan and 14-day trial.
Who it suits
RakuOps suits retail and franchise chains standardizing processes across stores and comparing performance. It fits teams needing evidence collection, scheduled workflows, approvals and task escalation.
What it does well
- Templates support owners, forms and approvals
- Collects photos, videos, readings and signatures
- Staff can complete tasks without accounts
- Timestamped records retain workflow evidence
- Free plan includes every feature, including AI
What to know first
- Free plan covers one store
- Free plan has 50 MB storage
- Free plan keeps 14-day history
- SOC 2 and ISO 27001 readiness are roadmap items
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | 1 store · Unlimited users · 50 MB file storage · 14-day history · Every feature, including AI | Free |
| Starter | 3 stores · Unlimited users · 2 GB file storage · Unlimited history · Every feature, including AI | $99 a month |
| Growth | billed monthly · cancel anytime · 10 stores · Unlimited users · 5 GB file storage · Unlimited history · Every feature, including AI | $499 a month |
| Pro | Unlimited stores · Unlimited users · 500 GB file storage · Unlimited history · Every feature, including AI | $799 a month |
As rakuops.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
RakuOps connects repeatable store procedures with assignments, evidence, AI checks and audit records. Its free tier includes all listed features but limits stores, storage and history; paid plans expand those allowances.
Facts from RakuOps's own pages
- AI features
- AI checks submissions against the requested step, answers questions across stores in plain language, and drafts checklists from a process description. · rakuops.com, 11 Oct 2026
- Audit trail
- Workflow activity is timestamped and attributable, and each run keeps its evidence in a complete record. · rakuops.com, 11 Oct 2026
- Compliance status
- SOC 2 and ISO 27001 readiness are on the roadmap; the site does not claim current certification. · rakuops.com, 11 Oct 2026
- Conditional logic
- Yes · rakuops.com, 22 Sept 2026
- Evidence
- Workflow steps can collect photos, short videos, readings, signatures, and sign-offs from a phone. · rakuops.com, 11 Oct 2026
- Free plan
- Yes · rakuops.com, 22 Sept 2026
- Hosting and encryption
- RakuOps says it runs on AWS, serves traffic over HTTPS with TLS 1.2 or later, and encrypts data at rest. · rakuops.com, 11 Oct 2026
- Integrations and API
- The site says integrations and an API are available, and identifies Google Workspace sign-in and OpenAI as an opt-in AI sub-processor. · rakuops.com, 11 Oct 2026
- Multi-step workflows
- Yes · rakuops.com, 22 Sept 2026
- Plan limits
- Plans vary by store count, photo and video storage, and history length; additional Pro storage is listed at $1 per GB per month, and annual billing gets two months free. · rakuops.com, 11 Oct 2026
- Privacy
- RakuOps offers one-click data export and account deletion, says it never sells customer data, and makes a Data Processing Agreement available on request. · rakuops.com, 11 Oct 2026
- Process templates
- Users can turn recurring processes into templates with owners, due dates, forms, approvals, conditional logic, and automations. · rakuops.com, 11 Oct 2026
- Purpose
- RakuOps helps retail and franchise chains set a common standard across stores, collect evidence from staff, and compare store performance against that standard. · rakuops.com, 11 Oct 2026
- Scheduling
- Runs can start on a schedule or trigger, with automatic task assignment, reminders, and overdue escalations. · rakuops.com, 11 Oct 2026
- Staff access
- Staff can complete tasks from an email or link on a phone without an account or app installation, and their task completion is free on every plan. · rakuops.com, 11 Oct 2026
- Paid from
- 99 · rakuops.com, 22 Sept 2026
Where RakuOps stands on Freedom251
- Workflow automation tools#55 of 133