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QuickReply.ai
What QuickReply.ai is
QuickReply.ai is a platform for online stores to capture website visitors and choose follow-up messages, channels and offers based on shopper activity. Its listed channels are email, SMS, WhatsApp, RCS, Instagram and web chat. A shared inbox combines conversations across channels with routing, office hours and holiday handling. Stores can collect opt-ins through welcome, exit, scratch, quiz and mystery-box popups, with reporting for captures and clicks. Automation includes broadcasts, abandoned-session flows, order updates, repeat-purchase reminders and chatbots that can hand a conversation to a person. AI agents can select follow-up messages and adjust the offer, timing and channel in response to shopper activity. Plans range from Popup only, with opt-in popups and capture and click reporting, to plans that add AI agents, journeys across email, SMS, WhatsApp and RCS, and post-click optimization. The Managed Services plan also includes a marketing expert, ongoing optimization, setup and campaign management, and a dedicated account manager. Plans from Popup + AI Agents include 150+ native integrations. QuickReply says its primary production infrastructure and databases are hosted on AWS in Mumbai, India, and that it does not use Customer Data to train its own AI models. Pricing is available on request, and there is no free plan.
Who it suits
QuickReply.ai is aimed at online stores that want to build opt-in lists, engage customers or manage retention through automated follow-ups. It may suit stores that need multiple messaging channels, shared conversation handling and activity-based offer selection.
What it does well
- Supports email, SMS, WhatsApp, RCS, Instagram and web chat.
- Combines channel conversations in a shared inbox.
- Offers multiple popup formats for opt-in capture.
- Automates order updates and repeat-purchase reminders.
- AI agents can adjust follow-up channel, timing and offer.
- Plans from Popup + AI Agents include 150+ native integrations.
What to know first
- There is no free plan.
- Pricing is available only on request.
- The 150+ native integrations apply to plans from Popup + AI Agents.
Limits
There is no free plan. Prices for the listed plans are available on request; Popup only covers opt-in popups and capture and click reporting, while AI agents and shopper journeys are in the other plan types.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Popup only | Opt-in popups · capture and click reporting · email and phone number capture | On request |
| Popup + AI Agents + Managed Services | AI agent features · marketing expert · ongoing optimization · setup and campaign management · dedicated account manager | On request |
| Popup + AI Agents | Popup only features · AI agents · post-click optimization · shopper journeys across email, SMS, WhatsApp and RCS | On request |
As quickreply.ai lists them, read 3 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://www.quickreply.ai/.
- Contact QuickReply for pricing and plan details.
- Choose a plan type: Popup only, Popup + AI Agents, or Popup + AI Agents + Managed Services.
- Use the available popup formats to capture opt-ins.
- Connect supported channels and, on eligible plans, native integrations.
Verdict
Consider QuickReply.ai if your online store needs opt-in popups and automated follow-up across several channels. AI agents, customer journeys and managed services are available on higher plan types, but pricing is by request and there is no free plan.
Questions
How much does QuickReply.ai cost?
Pricing is available on request. No plan prices are listed.
Is there a free plan?
No, QuickReply.ai does not have a free plan.
Which channels does QuickReply.ai support?
Its listed channels are email, SMS, WhatsApp, RCS, Instagram and web chat.
What plans are available?
The listed plans are Popup only, Popup + AI Agents, and Popup + AI Agents + Managed Services. Their included features differ, and pricing is on request.
Does QuickReply.ai integrate with other services?
Plans from Popup + AI Agents include 150+ native integrations. Listed connections include Shopify, HubSpot, Salesforce, Zoho CRM, Freshdesk, Google Analytics, Razorpay and Zapier.
Where is QuickReply.ai based and hosted?
The site identifies QuickReply entities in Singapore and India. Its privacy policy says primary production infrastructure and databases are hosted on AWS in Mumbai, India.
Facts from QuickReply.ai's own pages
- AI agents
- Its AI agents select follow-up messages based on shopper activity and can adjust the offer, timing and channel. · quickreply.ai, 3 Oct 2026
- AI data use
- QuickReply says it does not use Customer Data to train its own AI models and does not intentionally enable third-party AI providers to use it to train general-purpose or foundation models. · quickreply.ai, 3 Oct 2026
- Automation
- The platform supports broadcasts, abandonment flows, order updates, repeat-purchase reminders and chatbots with human handoff. · quickreply.ai, 3 Oct 2026
- Channels
- Its pricing page lists email, SMS, WhatsApp, RCS, Instagram and web chat as supported channels. · quickreply.ai, 3 Oct 2026
- Company entities
- The site footer identifies QuickReply Private Limited as the parent company in Singapore, alongside Indian entities QuickReply Technologies India Private Limited and IntelliTicks Technologies Private Limited. · quickreply.ai, 3 Oct 2026
- Data location
- Its privacy policy says its primary production infrastructure and databases are hosted on AWS in the Mumbai, India region. · quickreply.ai, 3 Oct 2026
- Headquarters
- New Delhi, India · quickreply.ai, 28 Sept 2026
- Integration examples
- The integrations directory lists Shopify, HubSpot, Salesforce, Zoho CRM, Freshdesk, Google Analytics, Razorpay and Zapier among its connections. · quickreply.ai, 3 Oct 2026
- Integrations
- The pricing page states that plans from Popup + AI Agents include 150+ native integrations with Shopify, payment gateways, shipping partners, CDPs and CRMs. · quickreply.ai, 3 Oct 2026
- Intended customers
- The pricing page describes the plans for online stores, including stores building an opt-in list, growing customer engagement or lacking a retention team. · quickreply.ai, 3 Oct 2026
- Popups
- Popup formats include welcome, exit, scratch, quiz and mystery-box popups, with opt-in capture and reporting. · quickreply.ai, 3 Oct 2026
- Product
- QuickReply describes itself as a platform for capturing website visitors and choosing personalized follow-up messages, channels and offers. · quickreply.ai, 3 Oct 2026
- Security
- QuickReply says it maintains ISO 27001 certification and undergoes SOC 2 Type II assessment. · quickreply.ai, 3 Oct 2026
- Shared inbox
- The platform provides one shared inbox across channels with conversation routing, office hours and holiday handling. · quickreply.ai, 3 Oct 2026
- Support
- The contact page offers help by email at [email protected] and lists India and Singapore phone numbers. · quickreply.ai, 3 Oct 2026
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