Whinta is an omnichannel business messaging platform for WhatsApp, voice, RCS, and API messaging. WhatsApp tools include broadcasts, AI chatbots, automated replies, contact management, chat tickets, and a shared team inbox. Teams can assign or transfer chats, monitor agents, use canned replies, and manage labels and opt-ins. Its visual flow builder supports branches, conditions, and fallbacks on Pro and Growth plans. Commerce features include product catalogues, order collection, and UPI or card payments within WhatsApp. Named integrations include WooCommerce, WordPress, Zoho, Shopify, and Pabbly, plus webhooks and REST APIs. Analytics track delivery, opens, replies, click-throughs, and agent performance in real time, with downloadable reports. Whinta describes itself as an official WhatsApp Business API partner. Plans start at 833.00 INR per year billed annually, and a seven-day trial is available. Prices exclude taxes; 18% GST and separate Meta conversation charges apply.
Who it is for
Whinta suits businesses using WhatsApp and other channels for sales, support, and messaging workflows. It describes use across e-commerce, healthcare, real estate, finance, education, travel, and other industries.
What is good
- Shared inbox supports assignments and chat transfers
- Flow builder handles branches, conditions, and fallbacks
- WhatsApp catalogues and payments support commerce
- Real-time delivery and agent analytics
- Self-hosted API option for strict data policies
What to know first
- No free plan is available
- Prices exclude taxes and 18% GST applies
- Meta conversation charges are passed through separately
- Flow builder is limited to Pro and Growth
Verdict
Whinta combines multichannel messaging, team inbox controls, automation, commerce, integrations, and analytics. Its annual plans begin at 833.00 INR per year, with additional taxes and Meta charges to account for.
Whinta plans and pricing
All plansCompared on WhatsApp marketing software
- Free plan
- No
- Broadcast campaigns
- Yes
- Workflow automation
- Yes
- Personalized variables
- Yes
- Template management
- Yes
- Channel coverage
- multichannel
