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Whinta
What Whinta is
Whinta is an omnichannel business messaging platform for WhatsApp, voice, RCS, and API messaging. WhatsApp tools include broadcasts, AI chatbots, automated replies, contact management, chat tickets, and a shared team inbox. Teams can assign or transfer chats, monitor agents, use canned replies, and manage labels and opt-ins. Its visual flow builder supports branches, conditions, and fallbacks on Pro and Growth plans. Commerce features include product catalogues, order collection, and UPI or card payments within WhatsApp. Named integrations include WooCommerce, WordPress, Zoho, Shopify, and Pabbly, plus webhooks and REST APIs. Analytics track delivery, opens, replies, click-throughs, and agent performance in real time, with downloadable reports. Whinta describes itself as an official WhatsApp Business API partner. Plans start at ₹833 a year billed annually, and a seven-day trial is available. Prices exclude taxes; 18% GST and separate Meta conversation charges apply.
Who it suits
Whinta suits businesses using WhatsApp and other channels for sales, support, and messaging workflows. It describes use across e-commerce, healthcare, real estate, finance, education, travel, and other industries.
What it does well
- Shared inbox supports assignments and chat transfers
- Flow builder handles branches, conditions, and fallbacks
- WhatsApp catalogues and payments support commerce
- Real-time delivery and agent analytics
- Self-hosted API option for strict data policies
What to know first
- No free plan is available
- Prices exclude taxes and 18% GST applies
- Meta conversation charges are passed through separately
- Flow builder is limited to Pro and Growth
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Essential | Billed annually · ₹14,999 /year total · 17% off vs monthly · Unlimited contacts · Unlimited campaigns · Shared team inbox · Multi-agent live chat · Flow builder · Ticketing and lead distribution · Unlimited auto replies · Additional 5 users | ₹14,999 a year |
| Pro | Billed annually · ₹24,999 /year total · 17% off vs monthly · Everything in Essential · Advanced flows · AI automation · WhatsApp payments · Product catalogue · Order forms · Realtime webhooks | ₹24,999 a year |
| Growth | Billed annually · ₹49,999 /year total · 17% off vs monthly · Everything in Pro · AI auto labels · AI lead segmentation · Automated follow-ups · Smart message sequences | ₹49,999 a year |
| Starter | Billed annually · ₹9,999 /year total · 17% off vs monthly · Unlimited contacts · Broadcast campaigns · Carousel · Campaign scheduler · Shared team inbox · Contact Form 7 · WooCommerce | ₹9,999 a year |
| Enterprise | Pricing based on volume and requirements · Custom rollout · For high message volumes · Custom automation and integrations · Dedicated account manager · Priority support | On request |
As whinta.com lists them, read 7 Oct 2026. The maker's own page has the final word.
Verdict
Whinta combines multichannel messaging, team inbox controls, automation, commerce, integrations, and analytics. Its annual plans begin at ₹833 a year, with additional taxes and Meta charges to account for.
Facts from Whinta's own pages
- Analytics
- Whinta says it tracks delivery, open, reply, click-through, and agent performance metrics in real time, with downloadable reports. · whinta.com, 7 Oct 2026
- Automation
- Its visual flow builder supports branches, conditions, and fallbacks, and the page says it is available on Pro and Growth plans. · whinta.com, 7 Oct 2026
- Commerce
- The platform supports product catalogues, order collection, and UPI or card payments within WhatsApp. · whinta.com, 7 Oct 2026
- Enterprise hosting
- Whinta offers an on-premise API setup hosted on the customer's own servers for enterprises with strict data policies. · whinta.com, 7 Oct 2026
- Headquarters
- B1/358, 4th floor, B Block, Pocket 1, Sector 17, Rohini, Delhi, 110085, India · whinta.com, 28 Sept 2026
- Integrations
- The features page names WooCommerce, WordPress, Zoho, Shopify, and Pabbly, plus webhooks and REST APIs. · whinta.com, 7 Oct 2026
- Plan cost note
- Plan prices exclude taxes, 18% GST applies, and Meta conversation charges are passed through separately at cost. · whinta.com, 7 Oct 2026
- Platforms
- Whinta describes Android and iOS apps for broadcasts, lead management, and its shared inbox, alongside its web dashboard. · whinta.com, 7 Oct 2026
- Product
- Whinta is an omnichannel business messaging platform for WhatsApp, voice, RCS, and API messaging. · whinta.com, 7 Oct 2026
- Security
- Whinta's privacy policy describes encrypted data transmission, role-based access controls, authentication controls, and monitoring and logging. · whinta.com, 7 Oct 2026
- Support
- The contact page lists sales and central support phone numbers and says it aims to answer enquiries within 24 hours on business days. · whinta.com, 7 Oct 2026
- Target users
- Whinta describes use across e-commerce, healthcare, real estate, finance, education, travel, and other businesses. · whinta.com, 7 Oct 2026
- Team inbox
- Teams can assign and transfer chats, monitor agents, use canned replies, and manage labels and opt-ins. · whinta.com, 7 Oct 2026
- WhatsApp compliance
- The features page describes Whinta as an official WhatsApp Business API partner and says opt-in/opt-out management is built in. · whinta.com, 7 Oct 2026
- WhatsApp features
- It offers WhatsApp broadcasts, AI chatbots, automated replies, contact management, chat tickets, and a shared team inbox. · whinta.com, 7 Oct 2026
Where Whinta stands on Freedom251
- WhatsApp Marketing Software#34 of 72