ProDocks

Overview

ProDocks brings carrier appointments, gate check-in, shipment records, and dock reporting into one workflow. It is best suited to lean warehouse and receiving teams handling roughly 5–15 trucks a day. Its main appeal is a free plan with unlimited appointments at one warehouse; its regional availability rules out some otherwise suitable operations.

For a wider view of the category, browse our Dock Scheduling Software list.

Key features

Booking and dock planning

Carriers book through a shared link, and login is optional, which keeps the booking step accessible to outside partners. Warehouse teams can set rules by dock door, day, and load type; auto-confirmation and conflict detection help manage competing requests. Support for both load types broadens its fit across receiving operations.

Gate check-in and shipment records

Drivers scan a QR code at the gate. ProDocks timestamps their arrival and alerts the dock team, giving staff a record of when a truck reached the facility. Workers can photograph bills of lading and damage and attach the images to shipment records, keeping shipment evidence alongside the appointment workflow.

Notifications, reporting, and connections

Automated emails cover appointment confirmation, arrival, unloading, and completion. Analytics measure dwell time, throughput, on-time performance, and carrier compliance, with CSV export. These metrics can help teams track operations, but they are a paid-plan feature rather than part of the free tier.

The REST API and webhooks provide routes for connecting WMS, TMS, and ERP systems and receiving real-time status updates. Role-based access, audit logs, encryption at rest and in transit, and SSO support address access control and data protection needs. Payment processing is handled by Stripe, and ProDocks does not store full card numbers on its systems.

Pricing

The Free plan costs nothing, billed permanently, with no trial expiration. It covers one warehouse with unlimited doors and appointments, carrier booking, QR check-in, BOL photo capture, and a real-time dock dashboard. For a small operation moving beyond spreadsheets, that is a substantial starting scope; teams needing multi-warehouse management or analytics must pay.

Multi-Warehouse costs $25 a month per warehouse, billed monthly. It includes everything in Free, plus multi-warehouse management, analytics, and a read-only data API. This suits operators coordinating multiple sites or needing performance reporting, though the per-warehouse charge means costs rise with the footprint.

Enterprise has custom monthly pricing and includes everything in Multi-Warehouse, a dedicated engineer, custom workflows and integrations, and a dedicated account manager. It is the fit for organizations that need tailored connections or workflows and named support; teams seeking a published fixed price should compare simpler plans.

There is no free trial. The free plan is permanent, not a time-limited evaluation. ProDocks is offered in the United States, Canada, and Australia, and is unavailable in the EU, EEA, UK, and Switzerland.

Platforms

ProDocks is available on web, Android, and iOS, and provides an API. Carrier booking, kiosk check-in, and the dock board work on phones and tablets, useful when gate and dock staff are away from a desk.

Who it's for

ProDocks is a strong match for lean warehouse and receiving teams that need to coordinate carrier bookings, record arrivals, and retain shipment photos without paying for a multi-warehouse setup. Its intended operating scale—roughly 5–15 trucks per day—points to focused dock coordination, not an all-purpose warehouse system. Larger networks can consider the paid tier, while teams outside its supported countries should look elsewhere.

Pros and cons

• Pro: The permanent free plan includes unlimited appointments and doors at one warehouse, plus QR check-in and BOL photo capture, making it useful beyond basic booking.
• Pro: Carrier self-service with optional login reduces the account barrier for outside partners.
• Pro: Arrival alerts, shipment photos, operational analytics, and CSV export connect scheduling with follow-up and reporting.
• Con: Analytics and multi-warehouse management require the $25 a month per-warehouse plan.
• Con: Service is unavailable in the EU, EEA, UK, and Switzerland, excluding teams operating there.
• Con: There is no free trial, so paid-plan evaluation must begin with the permanent single-warehouse tier or custom enterprise arrangement.

Alternatives

LoadMetrics Dock Scheduling is worth considering if a limited free allowance is enough and a free trial matters: its free plan covers one facility and 25 dock appointments per month, and it offers a trial.

SimpleDock may fit teams that want a free plan capped at three team members, with a shareable booking link and email and SMS notifications; its Pro plan costs $49 a month.

DataDocks is a paid alternative for teams seeking Android, iOS, web, and API platforms, with pricing by custom quote.

Inbound Connect is another paid option available on Android, iOS, web, and API.

SAP Business Network Planning Collaboration is a paid web option for supplier collaboration around forecasting, capacity planning, and manufacturing visibility.

Transporeon Time Slot Management is a paid web alternative.

Agistix Cold Chain is a paid API and web option with custom pricing and a required demo.

C3 Reservations uses a one-time implementation fee that varies with operational complexity and an annual usage fee based on volume, including hosting, support, and maintenance.

Verdict

Choose ProDocks if a lean warehouse team wants a no-cost way to connect appointments, QR arrival check-in, shipment documentation, and a live dock view at one site. The permanent free plan is unusually broad for that scope, while the clearest reasons to look elsewhere are its country restrictions or a need for multi-warehouse analytics without a per-warehouse monthly charge.