Freedom251 › Dock Scheduling Software
DockHero
What DockHero is
DockHero is a web-based product for dock scheduling, yard management, and carrier coordination. Sites can configure scheduling around a whole-warehouse calendar, sections, or individual doors. Carriers can book appointments using a purchase or sales order, which DockHero validates against the warehouse order book. Load rules set appointment duration, eligible doors, capacity, blackout periods, and custom hours. The yard board handles multiple yards and zones, supports drag-and-drop trailer moves, and displays live door status. Shunters can use a browser on a cab tablet to view prioritized moves and report completion to a coordinator. A free carrier portal provides appointments across invited sites, scorecards, a driver roster, and magic links. Lifecycle SMS updates are logged against appointments; drivers receive texts only if they opt in, and messages include an opt-out. Warehouse plans start at $249 a month and include a 30-day free trial without a credit card. DockHero names food and cold chain, retail, manufacturing, 3PL, e-commerce, and wholesale among its target operations.
Who it suits
It suits warehouses and other dock-based businesses that need scheduling, yard coordination, and carrier self-service. The listed use cases include food and cold chain, retail, manufacturing, 3PL, e-commerce, and wholesale.
What it does well
- Scheduling by warehouse, section, or door
- Carrier bookings checked against the warehouse order book
- Yard board supports multiple yards and zones
- Free carrier portal for invited sites
- 30-day trial requires no credit card
What to know first
- Warehouse plans start at $249 a month
- DispatchHero does not book into external systems
Limits
The Starter plan includes one site, while Standard includes up to three sites and Founding Member includes up to five. DispatchHero organizes external appointments but does not book them into those systems; carrier upgrades are optional and billed per carrier.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starter | 1 site included · unlimited users · carrier portal always free · no per-door fees | $249 a month |
| DispatchHero | Optional carrier upgrade, per carrier, on top of the free carrier portal. · Organizes non-DockHero customer appointments in one dashboard; does not book into external systems. | $24.99 a month |
| Founding Member | Price locked for 12 months; after that $499/mo, retaining 5 included sites. · Up to 5 sites included · $299/mo per additional site beyond 5 · every feature included | $299 a month |
| Standard | After founding slots are filled. · Up to 3 sites included · $299/mo per additional site beyond 3 · unlimited users · no per-door fees | $499 a month |
As dockhero.ca lists them, read 2 Oct 2026. The maker's own page has the final word.
Getting started
- Open the DockHero website
- Choose a warehouse plan or DispatchHero
- Start the 30-day warehouse trial without a credit card
- Configure scheduling by warehouse, section, or door
- Invite carriers to the free carrier portal
- Set load rules, yards, zones, users, and SMS opt-in workflows
Verdict
DockHero combines appointment scheduling with yard tools and a carrier portal, with scheduling configurable by site. Its warehouse plans start at $249 a month, while DispatchHero organizes external-system appointments without booking into those systems.
Questions
How much does DockHero cost?
Warehouse plans start at $249 a month. Starter is $249 a month, Standard is $499 a month, Founding Member is $299 a month, and DispatchHero is $24.99 a month.
Is there a free plan or trial?
There is no free warehouse plan. Warehouse plans include a 30-day free trial with no credit card required, and the carrier portal is always free.
Which platforms does DockHero support?
DockHero is available on the web. Shunters can use a browser on a cab tablet.
Can carriers book their own appointments?
Yes. Carriers can self-book with a purchase order or sales order, which DockHero validates against the warehouse order book.
Does DockHero integrate with other appointment systems?
DispatchHero can organize appointments associated with Opendock, GoRamp, C3, email, and phone, but it does not book into those external systems.
What security features are included?
The pricing page lists an audit trail, multi-factor authentication, and role-based access on all plans.
Facts from DockHero's own pages
- Booking validation
- Carriers can self-book with a PO or SO that DockHero validates against the warehouse order book. · dockhero.ca, 2 Oct 2026
- Carrier portal
- The carrier portal is free and gives carriers appointments across invited sites, scorecards, a driver roster, and magic links. · dockhero.ca, 2 Oct 2026
- Integrations
- DispatchHero can organize appointments associated with Opendock, GoRamp, C3, email, and phone, but does not book into those external systems. · dockhero.ca, 2 Oct 2026
- Intended users
- DockHero describes its intended operations as warehouses and dock-based businesses including food and cold chain, retail, manufacturing, 3PL, e-commerce, and wholesale. · dockhero.ca, 2 Oct 2026
- Load rules
- Load types can set appointment duration, eligible doors, and slot capacity, with blackout windows and custom hours. · dockhero.ca, 2 Oct 2026
- Messaging
- DockHero sends lifecycle SMS updates and logs messages against appointments; its updates page says drivers are texted only if they opted in and messages include an opt-out. · dockhero.ca, 2 Oct 2026
- Product
- DockHero provides dock scheduling, yard management, and a carrier platform in one self-configured product. · dockhero.ca, 2 Oct 2026
- Scheduling modes
- Sites can use a whole-warehouse calendar, scheduling by section, or scheduling by door. · dockhero.ca, 2 Oct 2026
- Security
- The pricing page lists an audit trail, multi-factor authentication, and role-based access on all plans. · dockhero.ca, 2 Oct 2026
- Shunter workflow
- Shunters use a browser on a cab tablet to view prioritized trailer moves and notify the coordinator when a move is complete. · dockhero.ca, 2 Oct 2026
- Support
- DockHero says customers can email its team directly, usually receiving a response the same day. · dockhero.ca, 2 Oct 2026
- Trial and setup
- The warehouse plans include a 30-day free trial with no credit card required, and the maker says setup can be self-serve. · dockhero.ca, 2 Oct 2026
- Yard management
- The yard board supports multiple yards and zones, drag-and-drop trailer moves, and live door status displays. · dockhero.ca, 2 Oct 2026
Where DockHero stands on Freedom251
- Dock Scheduling Software#7 of 24