portatour

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What portatour is

portatour provides automatic route planning and dynamic territory optimization for field sales teams. Its route planner can revise schedules after cancellations and account for visit urgency, business hours, and other factors. For territory planning, Territory Optimization presents up to seven possible ways to distribute customers among field representatives. The maker says the service is suited to organizations ranging from one-person businesses to companies with more than 1,000 field staff, especially teams that make regular customer visits.

Customer lists can be imported manually from Excel, CSV, or ODS files. Listed CRM connectors and integration options include Salesforce, SAP Sales Cloud Version 2, Microsoft Dynamics CRM, Veeva CRM, and Zoho. An HTTPS API supports automated data import and export; it is included with company accounts and available from two field service licenses. When internet access is unavailable, the web application can store important data in the browser for offline use. A technician mobile app is also available.

The product is SaaS, with Route Planner, Territory Optimization, and combined plans. Billing is per person per month, quarterly or annually in advance; the listed plan prices are not displayed. A 30-day trial is available to one person, requires no credit card, and ends automatically. portatour was founded in 2007 and is headquartered in Vienna, Austria. The maker says it is ISO 27018 and ISO 27001 certified and hosts data in a secure Vienna data center. It also says route optimization uses in-house heuristic algorithms rather than external AI or LLM providers.

Who it suits

portatour suits field sales organizations that make regular customer visits and need to plan routes around urgency, business hours, or changing schedules. It can serve organizations from one-person businesses to teams with more than 1,000 field staff, with territory tools for assigning customers among representatives.

What it does well

Revises route schedules after cancellations and accounts for visit urgency and business hours.
Territory Optimization offers up to seven customer distribution scenarios.
Imports customer data from Excel, CSV, or ODS files.
Lists connectors for Salesforce, SAP Sales Cloud Version 2, Dynamics CRM, Veeva CRM, and Zoho.
Web app can store important data for offline access.
30-day trial requires no credit card and terminates automatically.

What to know first

No free plan; the product is SaaS with no perpetual license.
Trial is limited to one person and lasts 30 days.
Plans have a minimum of one or two people, depending on the plan.
Plan prices are not displayed; 50+ licenses require contacting sales.

Limits

There is no free plan or perpetual license. The free trial lasts 30 days, is limited to one person, requires no credit card, and terminates automatically. Paid plans have minimums of one or two people, depending on the plan; 50 or more licenses require contacting sales.

Plans

Plan	Billed and limits	Price
30-day free trial	ends automatically after 30 days · one person · full version · no credit card	Free
Basic	flat rate per month · Route Planner · one plan listed	€89.95 a month
Route Planner + Territory Optimization	Per person per month, billed quarterly or annually in advance; price not displayed in the opened shop page. · Minimum 2 people · 50+ licenses: contact sales · VAT excluded	On request
Route Planner	Per person per month, billed quarterly or annually in advance; price not displayed in the opened shop page. · Minimum 1 person · 50+ licenses: contact sales · VAT excluded	On request
Territory Optimization	Per person per month, billed quarterly or annually in advance; price not displayed in the opened shop page. · Minimum 2 people · 50+ licenses: contact sales · VAT excluded	On request

As portatour.com lists them, read 15 Oct 2026. The maker's own page has the final word.

Getting started

Open the portatour website.
Start the 30-day trial for one person; no credit card is required.
Import customer data from Excel, CSV, or ODS, or connect a listed CRM.
Choose a Route Planner, Territory Optimization, or combined plan.
Select quarterly or annual advance billing for a paid plan.

Verdict

Consider portatour if your team makes regular customer visits and needs automatic route planning, territory scenarios, or CRM and API connections. The one-person trial provides 30 days without a credit card. Look elsewhere if you need a free plan or a perpetual license, and review the per-person billing terms before choosing a paid plan.

Questions

Does portatour have a free plan?

No. It is a paid SaaS product and offers a 30-day free trial.

What does the trial include?

The trial lasts 30 days, is limited to one person, requires no credit card, and terminates automatically.

How are the paid plans billed?

Plans are billed per person per month, quarterly or annually in advance. Listed prices are not displayed, and VAT is excluded.

Which plans are offered?

The listed plans are Route Planner, Territory Optimization, and Route Planner + Territory Optimization.

Which CRM integrations are listed?

The maker lists Salesforce, SAP Sales Cloud Version 2, Microsoft Dynamics CRM, Veeva CRM, and Zoho.

Who makes portatour, and where is it based?

The company was founded in 2007 and is headquartered in Vienna, Austria.

Facts from portatour's own pages

AI approach: The maker says its route optimization uses in-house heuristic algorithms and does not use external AI or LLM providers. · portatour.com, 8 Oct 2026
Android app requirements: The Android listing describes portatour as a web application requiring an active data connection, with synchronization to the portatour cloud. · play.google.com, 15 Oct 2026
API: The standard API uses HTTPS for automated import and export, while the ISV API is a RESTful JSON service for embedding route planning in partner applications. · portatour.com, 15 Oct 2026
API documentation: The ISV API documentation provides an OpenAPI specification, access-token authentication, examples and generated-client guidance for C# and TypeScript. · api.portatour.net, 15 Oct 2026
API limits: Parallel requests for the same field representative are not permitted, and ISV API access requires a partner account and token. · api.portatour.net, 15 Oct 2026
Company size and founding: LinkedIn lists portatour as founded in 2007 with 11–50 employees and headquarters in Vienna. · linkedin.com, 15 Oct 2026
CRM integrations: The maker lists connectors or integration options for Salesforce, SAP Sales Cloud Version 2, Microsoft Dynamics CRM, Veeva CRM, and Zoho. · portatour.com, 8 Oct 2026
Customer prioritization: Scheduling considers customer ABC priorities, visit intervals, business hours, vacations and preferred visit times. · portatour.com, 15 Oct 2026
Data imports: Customers can be imported manually from Excel, CSV, or ODS files. · portatour.com, 8 Oct 2026
Data protection: The company says it does not share customer data with third parties and offers complete data export or recurring export through its API. · portatour.com, 15 Oct 2026
Dynamic scheduling: Users can replan when appointments change, with conflicts detected and itineraries recalculated. · portatour.com, 15 Oct 2026
Founded: 2007 · portatour.com, 28 Sept 2026
Headquarters: Vienna, Austria · portatour.com, 28 Sept 2026
Infrastructure security: The service describes SSL-encrypted communication, encrypted disks, firewalls, biometric data-center access, redundant databases and hourly encrypted off-site backups. · portatour.com, 15 Oct 2026
Integrations: Supported connections include Excel/CSV/ODS import, Salesforce, SAP Sales Cloud, Microsoft Dynamics CRM, Veeva CRM, Zoho and other CRM or ERP systems. · portatour.com, 15 Oct 2026
Legal maker: Crunchbase identifies the legal name as impactit GmbH and lists Matthias Grünberger as founder, CEO and CTO. · crunchbase.com, 15 Oct 2026
Licensing model: portatour is subscription SaaS with quarterly or annual contracts and no perpetual licence or self-hosted edition. · portatour.com, 15 Oct 2026
Limit: G2 usability and pricing: G2 criticism includes difficult setup or navigation, inaccurate geolocation, missing C4C integration and complaints that pricing is high. · g2.com, 15 Oct 2026
Limit: Google Play reviewers: A Google Play reviewer reports difficulty importing phone contacts or finding businesses and describes the interface as difficult. · play.google.com, 15 Oct 2026
Limit: SoftwareFinder reviewers: SoftwareFinder complaints include difficult Outlook calendar integration, no photo uploads, missing JTL or inside-sales connections, limited flexibility and relatively high per-user pricing. · softwarefinder.com, 15 Oct 2026
Microsoft marketplace: Microsoft AppSource lists a managed Dynamics solution with automatic rescheduling, A/B/C prioritization, free supervisor accounts, bidirectional appointment synchronization and included updates. · appsource.microsoft.com, 15 Oct 2026
Notable limits: The product is SaaS and has no perpetual license; the maker offers quarterly and annual billing periods. · portatour.com, 8 Oct 2026
Offline access: The web application supports offline storage of important data in the browser when there is no internet connection. · portatour.com, 8 Oct 2026
Offline use: The web application stores important data locally for offline access and is designed for low-bandwidth mobile use. · portatour.com, 15 Oct 2026