Pool Guy

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What Pool Guy is

Pool Guy is a mobile and web app for pool service businesses and sole traders. It brings pool and customer records, service scheduling, chemistry tracking, repairs, and billing tools together. A client directory can hold several pools per customer, with specifications, service histories, visit logs, water tests, repair notes, and photos. Chemical dosage calculators accompany records of readings and applications, helping teams follow chemistry trends. Businesses can set recurring visits, create invoices, track payments, and manage repair work orders, parts, and profitability. Payment processing is not included in its billing and revenue tracking features.

Owner, Admin, and Technician roles support team access, while multiple companies can keep their subscriptions and data separate. Technicians can enter poolside information offline and sync it when connected again. Pool Guy runs on Android, iOS, and web. New users get a 30-day free trial that requires payment details and converts to a paid subscription unless cancelled. Subscription tiers set usage limits; exceeding them can restrict features or prevent adding records.

Who it suits

Pool Guy suits pool service businesses and sole traders that need to manage customer pools, schedules, chemistry, repairs, and billing. It is not available to individual consumers or pool owners.

What it does well

Stores multiple pools and service histories per client.
Tracks water readings, chemical applications, and trends.
Supports recurring visits, invoices, and payment tracking.
Records poolside data offline for later syncing.
Offers roles for teams and separate company accounts.

What to know first

No customer portal is available.
Payment processing is excluded from billing tools.
Trial requires payment details and auto-converts unless cancelled.
Subscription tiers can restrict usage or record creation.

Limits

The trial lasts 30 days, requires payment details, and converts automatically to paid unless cancelled. Subscription tiers set usage limits; exceeding them can prompt an upgrade, restrict features, or block new records. End-customer data is retained for 18 months on Starter, 36 months on Professional, and without a stated time limit on Business while the account is active.

Getting started

Visit https://getpoolguy.com/.
Choose the web app or an Android or iOS app.
Sign up for the 30-day free trial and provide payment details.
Set up a subscription and use the app's pool, customer, schedule, chemistry, repair, and billing tools.

Verdict

Pool Guy combines pool service records, scheduling, chemistry, repair work, and billing for professional service businesses. Its 30-day trial requires payment details, and subscription limits may affect how much data a business can add or use.

Questions

Is Pool Guy free?

There is no free plan. New users can start a 30-day free trial that requires payment details and converts automatically to paid unless cancelled.

Who can use Pool Guy?

It is exclusively for pool service businesses and sole traders. Individual consumers and pool owners cannot register or access it.

Which platforms does Pool Guy support?

Pool Guy is available on Android, iOS, and web. Its listed requirements include Android 6.0 or later, iOS 13 or later, a modern browser, and an internet connection.

What does a subscription cost?

The listed pricing model is paid, and a price is not provided. Subscriptions renew monthly or annually; payments are through Apple or Google on mobile and Stripe on the web.

Does Pool Guy integrate with other products?

The listed providers include Firebase, RevenueCat, Stripe, Sentry, PostHog, and app stores. No third-party product integrations are identified.

How long is customer data retained?

While an account is active, end-customer data is retained for 18 months on Starter and 36 months on Professional. Business has no stated retention time limit until the user deletes the data; cancelled accounts have a 90-day export window.

Facts from Pool Guy's own pages

Billing: The terms describe monthly and annual auto-renewing subscriptions, with mobile payments through Apple or Google and web payments through Stripe. · getpoolguy.com, 5 Oct 2026
Business audience: The service is exclusively for pool service businesses and sole traders; individual consumers and pool owners cannot register or access the app. · getpoolguy.com, 5 Oct 2026
Chemistry tools: The app provides chemical dosage calculators and tracks water readings, chemical applications and historical chemistry trends. · play.google.com, 5 Oct 2026
Data handling: Pool Guy says it processes end-customer data on the service business's instructions and does not use that data for marketing, sell or rent it, or contact end customers directly. · getpoolguy.com, 5 Oct 2026
Data retention: While an account is active, end-customer data retention is listed as 18 months for Starter, 36 months for Professional, and unlimited for Business; cancelled accounts have a 90-day export window. · getpoolguy.com, 5 Oct 2026
Data retention limit: While an account is active, end-customer data is retained for 18 months on Starter, 36 months on Professional and without a stated time limit on Business until the user deletes it. · getpoolguy.com, 5 Oct 2026
Headquarters: Whitby, Porirua, New Zealand · getpoolguy.com, 28 Sept 2026
Integrations and providers: The privacy policy names Firebase, RevenueCat, Stripe, Sentry, PostHog and app stores as service providers; it does not identify third-party product integrations. · getpoolguy.com, 5 Oct 2026
Offline use: The app can record data poolside without an internet connection and sync it when connectivity returns. · play.google.com, 5 Oct 2026
Operating requirements: The Terms list iOS 13 or later, Android 6.0 or later, a modern browser and an internet connection as technical requirements. · getpoolguy.com, 5 Oct 2026
Pool and customer records: Users can maintain client directories with multiple pools, pool details, service histories, visit logs and photos. · play.google.com, 5 Oct 2026
Pool records: The app stores pool information and service history, including pool specifications, visits, water testing, chemicals, repairs, notes, and photos. · getpoolguy.com, 5 Oct 2026
Purpose: Pool Guy is a mobile and web app for pool service companies to manage pools, schedule services, track chemicals and handle repairs. · getpoolguy.com, 5 Oct 2026
Repairs and analytics: Pool Guy supports repair work orders, parts and profitability tracking, professional reports and profitability analytics. · play.google.com, 5 Oct 2026
Scheduling and billing: Features include recurring service schedules, invoicing and payment tracking; the Terms clarify that payment processing is excluded from billing and revenue tracking. · play.google.com, 5 Oct 2026
Security: The maker says it uses encryption in transit and at rest, Firebase Authentication, Firebase App Check, Google Cloud infrastructure, password hashing and activity monitoring. · getpoolguy.com, 5 Oct 2026
Support: The terms list support, legal, privacy, and data protection contact at [email protected], Monday through Friday, 9:00 AM–5:00 PM NZST/NZDT. · getpoolguy.com, 5 Oct 2026
Team access: The app offers Owner, Admin and Technician roles, and supports multiple companies with separate subscriptions and data segregation. · getpoolguy.com, 5 Oct 2026
Team tools: The terms describe Owner, Admin, and Technician role-based access levels and support for multi-company accounts with separate subscriptions and data segregation. · getpoolguy.com, 5 Oct 2026
Trial: New users receive a 30-day free trial with payment details required, and the subscription converts automatically to paid unless cancelled. · getpoolguy.com, 5 Oct 2026
Usage limits: Subscription tiers determine usage limits, and exceeding them can trigger upgrade prompts, feature restrictions, or blocks on adding records. · getpoolguy.com, 5 Oct 2026

Where Pool Guy stands on Freedom251

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