Freedom251 › Restaurant Online Ordering Software
Pilond
What Pilond is
Pilond is a web platform made for restaurants, combining a branded website, online ordering, and a kitchen system. Customers can order pickup, delivery, or dine-in, using menu modifiers and dietary badges. The PIN-protected kitchen display moves orders through New, Preparing, and Ready stages, with audio alerts and table-number badges. Delivery dispatch can route orders across 10+ courier networks with automatic failover; customers can view delivery quotes and driver tracking. Basic catering includes an inquiry form, while Pro adds quick orders and a quote-to-deposit flow. Stripe Connect supports direct restaurant payouts, with Apple Pay, Google Pay, and major cards accepted. Pilond states that data is encrypted in transit and at rest, and that Supabase row-level security isolates tenants. It does not sell personal data or use third-party tracking cookies. Plans are Basic at $149 a month, Pro at $249 a month, and Enterprise at $399 a month, with a 7-day trial and no free plan.
Who it suits
Pilond suits restaurants in the US, Canada, UK, EU, Ghana, and Nigeria that need ordering, delivery, and kitchen operations in one web service. It also targets culturally focused restaurants, including West African, Caribbean, and Southern soul food businesses.
What it does well
- Pickup, delivery, and dine-in ordering
- Kitchen workflow with alerts and table numbers
- Dispatch across 10+ courier networks
- Direct payouts through Stripe Connect
- 7-day trial available
What to know first
- No free plan
- Basic plan charges a 0.75% platform fee
- Enterprise extra locations cost $99/mo each
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Basic | $149/mo · 0.75% platform fee per transaction · 4 storefront templates · catering inquiry form | $149 a month |
| Pro | $249/mo · 0.5% platform fee per transaction · 12 templates · priority support | $249 a month |
| Enterprise | $399/mo · 0.25% platform fee per transaction · additional locations +$99/mo each · priority support (4hr SLA) | $399 a month |
As pilond.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
Pilond brings storefront, ordering, kitchen workflow, delivery dispatch, and catering into one restaurant-focused platform. Its paid plans differ by templates, transaction fees, support, and location options.
Facts from Pilond's own pages
- Catering
- Basic includes a catering inquiry form, while Pro includes quick orders and a quote-to-deposit flow. · pilond.com, 11 Oct 2026
- Data retention
- After account deletion, data is retained for 30 days to allow recovery and then permanently deleted. · pilond.com, 11 Oct 2026
- Delivery
- Delivery dispatch routes across 10+ courier networks with auto-failover, and customers can see delivery quotes and driver tracking. · pilond.com, 11 Oct 2026
- Delivery orders
- Yes · pilond.com, 22 Sept 2026
- Free plan
- No · pilond.com, 22 Sept 2026
- Integrations
- The privacy policy names Stripe and Paystack as payment processors, Resend for transactional email, and Vercel and Supabase as hosting providers. · pilond.com, 11 Oct 2026
- Intended customers
- Pilond describes itself as built specifically for restaurants and highlights culturally rich storefronts for restaurants including West African, Caribbean, and Southern soul food businesses. · pilond.com, 11 Oct 2026
- Kitchen display
- Its PIN-protected kitchen display has a New → Preparing → Ready workflow, audio alerts, and table number badges. · pilond.com, 11 Oct 2026
- Markets
- Pilond says it supports restaurants in the US, Canada, UK, EU, Ghana, and Nigeria. · pilond.com, 11 Oct 2026
- Ordering
- Customers can order for pickup, delivery, or dine-in through a branded storefront with menu modifiers and dietary badges. · pilond.com, 11 Oct 2026
- Ordering channels
- website · pilond.com, 22 Sept 2026
- Payments
- Pilond uses Stripe Connect for direct restaurant payouts and supports Apple Pay, Google Pay, and major cards. · pilond.com, 11 Oct 2026
- Privacy
- Pilond says it does not sell personal data and that it does not use third-party tracking cookies. · pilond.com, 11 Oct 2026
- Product
- Pilond combines a restaurant website, online ordering, and kitchen system in one platform. · pilond.com, 11 Oct 2026
- Security
- Pilond says data is encrypted in transit and at rest, and Supabase row-level security policies provide tenant isolation. · pilond.com, 11 Oct 2026
- Paid from
- 149 · pilond.com, 22 Sept 2026
- Support
- Pilond lists support by email and says it responds within 24 hours on business days. · pilond.com, 11 Oct 2026
Where Pilond stands on Freedom251
- Restaurant Online Ordering Software#101 of 127