Freedom251 › Restaurant Online Ordering Software
Hazlnut
by Hazlnut
What Hazlnut is
Hazlnut is a paid restaurant platform for direct ordering, marketing, loyalty, and AI phone support. Restaurants can take website orders, connect the system with a POS, manage menus, use dynamic upselling, track inventory, and send order-status texts. Hazlnut advertises unlimited online orders without commission fees. Its branded mobile-app plan provides web ordering and iOS and Android app experiences, plus loyalty, push notifications, rewards, targeted email and SMS campaigns, promo codes, upsells, menu control, multi-location support, and delivery integrations. Marketing tools target audiences by order behavior and promotion history and support win-back campaigns. HazlVoice offers 24/7 call answering, FAQ handling, order capture, and routing to a store when human assistance is needed. Listed integrations include Clover, Square, Factor4, Loopz, eCard, DoorDash, Google, and Facebook. Plans start at $119 a month per store. Hazlnut serves independent restaurants, regional groups, and growing multi-location brands across the United States and Canada.
Who it suits
Hazlnut is intended for independent restaurants, regional groups, and growing multi-location brands in the United States and Canada. It fits teams seeking direct ordering, marketing, loyalty, and phone-answering tools.
What it does well
- Unlimited online orders are advertised without commission fees
- Supports POS-connected ordering operations
- Branded iOS and Android app option
- Includes email, SMS, and win-back campaigns
- HazlVoice provides 24/7 call answering
What to know first
- No free plan
- Online ordering starts at 119.00 USD monthly per store
- Branded app plan costs 199.00 USD monthly per store
- HazlVoice Pro costs $1 per order
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| HazlVoice Pro | Per order · managed human + AI answering for orders, reservations, and guest questions · final cost can vary by call volume and rollout scope | $1, paid once |
| HazlVoice Lite | Per store · customizable phone menu · text-link handoff · automated hours, location, and FAQ sharing · recording creator or uploaded recordings | $119 a month |
| Online ordering | Per store · branded website · email and SMS campaigns · unlimited promo offers and orders · no commission fees · current offer includes a 6 month deposit | $119 a month |
| Online ordering + branded mobile app | Per store · branded web and app · loyalty, push notifications, rewards · targeted email and SMS campaigns · multi-location support and delivery integrations | $199 a month |
As hazlnut.com lists them, read 8 Oct 2026. The maker's own page has the final word.
Verdict
Hazlnut brings ordering, customer engagement, delivery integrations, and AI-assisted phone handling into one restaurant-focused service. Its paid plans and per-store pricing should be weighed against the tools your operation needs.
Facts from Hazlnut's own pages
- AI phone answering
- HazlVoice provides 24/7 call answering, FAQ handling, order capture, and caller routing or transfer to the store when human help is needed. · hazlnut.com, 8 Oct 2026
- Company location
- Hazlnut's site says it is based in Jacksonville, Florida. · hazlnut.com, 8 Oct 2026
- Coverage
- Hazlnut says it serves restaurant teams across the United States and Canada. · hazlnut.com, 8 Oct 2026
- Data collection
- The privacy policy says Hazlnut uses Microsoft Clarity and Microsoft Advertising to collect behavioral metrics, heatmaps, and session replay through cookies and other tracking technologies. · hazlnut.com, 8 Oct 2026
- Delivery orders
- Yes · hazlnut.com, 21 Sept 2026
- Free plan
- No · hazlnut.com, 21 Sept 2026
- Headquarters
- Jacksonville, Florida, United States · hazlnut.com, 19 Oct 2026
- Integrations
- The ordering page lists Clover, Square, Factor4, Loopz, eCard, DoorDash, Google, and Facebook as integration partners it can be configured with. · hazlnut.com, 8 Oct 2026
- Marketing
- Hazlnut supports email and SMS campaigns, audience targeting by order behavior and promotion history, and win-back campaigns. · hazlnut.com, 8 Oct 2026
- Operations
- The ordering platform includes POS-connected setup, menu management, dynamic upselling, inventory tracking, and order status SMS support. · hazlnut.com, 8 Oct 2026
- Ordering
- Its branded ordering stack supports web ordering and iOS and Android app experiences. · hazlnut.com, 8 Oct 2026
- Ordering channels
- website and app · hazlnut.com, 21 Sept 2026
- Order limits
- The online ordering page advertises unlimited orders with no commission fees. · hazlnut.com, 8 Oct 2026
- POS integration
- Yes · hazlnut.com, 21 Sept 2026
- Privacy
- Hazlnut's privacy policy says it does not share or sell provided personal information for others' marketing use and restricts sharing SMS opt-in data for marketing or promotional purposes. · hazlnut.com, 8 Oct 2026
- Product
- Hazlnut provides restaurant ordering, marketing, loyalty, and AI phone tools designed to grow direct demand. · hazlnut.com, 8 Oct 2026
- Paid from
- 119 · hazlnut.com, 21 Sept 2026
- Support
- Hazlnut offers email and phone contact for sales, support, and implementation questions, plus a 30-minute demo. · hazlnut.com, 8 Oct 2026
- Branded mobile app
- Yes · hazlnut.com, 21 Sept 2026
- Who it serves
- Hazlnut says it is built for independent restaurants, regional groups, and growing multi-location brands. · hazlnut.com, 8 Oct 2026
Where Hazlnut stands on Freedom251
- Restaurant Online Ordering Software#98 of 127