Freedom251 › Restaurant Online Ordering Software
Katalyst Online Ordering
What Katalyst Online Ordering is
Katalyst Online Ordering provides restaurants with a branded ordering storefront on their own URL, connected to the Katalyst POS. The mobile-optimized storefront can be embedded in an existing website, and customers can order through a website or app. Katalyst says direct online orders carry 0% commission, while payment processing is charged separately. Orders route to the Katalyst kitchen display system alongside dine-in tickets. Restaurants can offer pickup, in-house delivery, Uber Direct, or DoorDash Drive, with automated SMS and email status updates. Customer names, emails, order history, and order frequency enter a database connected to Katalyst loyalty and remarketing. Catering tools support per-item lead times, minimum orders, deposits, and automatic invoicing. Listed plans are Core restaurant software at $79 a month and Multi-location restaurant operations at $159 a month, both billed monthly. Online ordering is included in the standard platform without a monthly add-on. Katalyst is based in Raynham, Massachusetts, USA.
Who it suits
Katalyst suits restaurants, caterers, food trucks, cafés, bakeries, bars, and multi-location groups needing branded direct ordering. It also fits operators wanting POS routing, delivery choices, and catering controls.
What it does well
- Branded storefront on the restaurant’s own URL
- 0% commission on direct online orders
- Website and app ordering channels
- POS and kitchen display integration
- Catering workflow supports deposits and invoicing
What to know first
- Payment processing charged separately
- Standard platform page lists no numeric price
- Multi-location plan costs $159.00 USD monthly
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Core platform | billed monthly · Core restaurant software platform | $79 a month |
| Multi-location plan | billed monthly · Multi-location restaurant operations | $159 a month |
| Standard Katalyst platform | Online ordering included · No per-order commission · Payment processing charged at processor cost | On request |
As katalystos.com lists them, read 22 Sept 2026. The maker's own page has the final word.
Verdict
Katalyst combines branded ordering, POS routing, delivery options, and customer data tools for restaurants. Its plans cover core and multi-location operations, while payment processing remains a separate charge.
Facts from Katalyst Online Ordering's own pages
- Audience
- Katalyst describes its platform as built for restaurant operators and lists multi-location groups, caterers, food trucks, cafés, bakeries, casual dining, pizzerias, fine dining, and bars among business types served. · katalystos.com, 11 Oct 2026
- Catering
- Online ordering supports catering with per-item lead times, minimum order amounts, deposits, and automatic invoicing through the catering workflow. · katalystos.com, 11 Oct 2026
- Commission
- Katalyst says direct online orders have 0% commission and payment processing is charged separately. · katalystos.com, 11 Oct 2026
- Customer data
- Online orders add customer names, emails, order history, and frequency to a database that connects with Katalyst loyalty and remarketing. · katalystos.com, 11 Oct 2026
- Customer notifications
- The system sends automated SMS and email order status updates. · katalystos.com, 11 Oct 2026
- Delivery
- Delivery options include in-house drivers, Uber Direct, DoorDash Drive, and customer pickup. · katalystos.com, 11 Oct 2026
- Delivery orders
- Yes · katalystos.com, 22 Sept 2026
- Founded
- 2015 · katalystos.com, 28 Sept 2026
- Headquarters
- Raynham, Massachusetts, USA · katalystos.com, 28 Sept 2026
- Ordering channels
- website and app · katalystos.com, 22 Sept 2026
- Order routing
- Online orders route directly to the Katalyst kitchen display system alongside dine-in tickets. · katalystos.com, 11 Oct 2026
- POS integration
- Yes · katalystos.com, 22 Sept 2026
- Pricing detail
- The maker says online ordering is included in the standard platform with no monthly add-on; it does not show a numeric platform price on this page. · katalystos.com, 11 Oct 2026
- Purpose
- Katalyst provides restaurants with a branded online ordering storefront on their own URL, integrated with its POS. · katalystos.com, 11 Oct 2026
- Security
- Katalyst’s privacy policy says it uses reasonable precautions consistent with standard industry practice and does not store credit or debit card account information. · katalystos.com, 11 Oct 2026
- Setup
- The maker says most single-location restaurants are live in 1–2 weeks, while multi-location rollouts take 4–8 weeks per wave depending on menu complexity. · katalystos.com, 11 Oct 2026
- Paid from
- 79 · katalystos.com, 22 Sept 2026
- Storefront
- The mobile-optimised storefront can use a restaurant’s own URL or be embedded in its existing website. · katalystos.com, 11 Oct 2026
- Support
- Katalyst advertises US-based support available around the clock by phone, with email replies within one business day. · katalystos.com, 11 Oct 2026
- Branded mobile app
- Yes · katalystos.com, 22 Sept 2026
Where Katalyst Online Ordering stands on Freedom251
- Restaurant Online Ordering Software#97 of 127