Pendo Analytics

Pendo Analytics is ranked #3 of 59 in customer feedback software on Freedom251. It runs on Android, API, iOS, Web. There is a free plan. A free trial is offered.

Pendo Analytics plans and pricing

All plans

Free Free 500 monthly active users · product analytics · in-app guides · unlimited web and mobile app keys pendo.io · 30 Sept 2026

Base Not published Custom MAU volume · Product Analytics · In-app Guides pendo.io · 30 Sept 2026

Ultimate Not published Custom MAU volume · Product Analytics · In-app Guides · Session Replay · Sentiment · Orchestrate · Listen · Data Sync pendo.io · 30 Sept 2026

Core Not published Custom MAU volume · Product Analytics · In-app Guides · Session Replay pendo.io · 30 Sept 2026

Compared on customer feedback software

Free plan: Yes
Data sources: Web applications, mobile applications, install-script events, mobile SDK events, Salesforce, HubSpot, Segment, APIs and account or visitor metadata
Retention analysis: Yes
Revenue analytics: Yes
Cohort analysis: Yes
Data export: Yes

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Pendo Analytics

Purpose: Pendo Analytics tracks product usage to help teams understand engagement, retention, and product success without manual event tagging.
Historical data: Pendo says it captures historical behavior from installation, allowing teams to tag pages and features later and still analyze earlier behavior.
Analytics tools: Its analytics functions include Data Explorer, paths, funnels, workflows, retention analysis, behavioral insights, and Product Engagement Score.
AI tagging: AI tagging reads an application’s routing structure and DOM to identify pages and features without manual tagging.
AI assistant and API: Leo answers natural-language questions using live Pendo data, and Pendo’s public MCP server can query analytics and product objects from AI tools.
Qualitative insights: Pendo connects analytics with user feedback and session replays to help teams investigate the reasons behind observed behavior.
Mobile support: Pendo for Mobile supports native iOS and Android apps and frameworks including React Native, Flutter, SwiftUI, Jetpack Compose, MAUI, and Compose Multiplatform.
Integrations: Pendo’s integrations page lists tools including Salesforce, HubSpot, Intercom, Jira, Marketo, Okta, Segment, Slack, Snowflake, and Zendesk.
Security: Pendo says it observes SOC 2, GDPR, TX-RAMP, and HIPAA requirements, encrypts customer data in transit and at rest, and offers role-based access controls and audit trails.
Support: Pendo describes onboarding, training, education, customer success, and technical guidance as part of its services and support offering.
Pricing limit: Pendo prices plans according to monthly active users and selected functionality; the free plan supports up to 500 monthly active users.
Free trial: Pendo says its 30-day free trial provides access to the platform’s analytics, in-app guides, feedback, journey orchestration, and more.
Intended users: Pendo says organizations from Fortune 500 companies to B2B technology startups, educational institutions, and healthcare systems use its products to increase software adoption.
Founded: 2013
Price from: Free

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Where it ranks on Freedom251

Best Customer Feedback Software in 2026#3 of 59
Best Product Analytics Tools in 2026#8 of 42
Best Mobile App Analytics Software in 2026#9 of 37
Best Product Management Software in 2026#3 of 34
Best Product Adoption Software in 2026#3 of 32
Best Customer Onboarding Software in 2026#1 of 31
Best Customer Analytics Software in 2026#3 of 24

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Sources

pendo.io/product/analytics/· checked 30 Sept 2026
pendo.io/product/mobile/· checked 30 Sept 2026
pendo.io/integrations/· checked 30 Sept 2026
pendo.io/data-privacy-security/· checked 30 Sept 2026
pendo.io/solutions/services-support/· checked 30 Sept 2026
pendo.io/pricing/· checked 30 Sept 2026
pendo.io/about/· checked 30 Sept 2026