Paradox

What Paradox is

Paradox is a hiring platform built around its AI assistant, Olivia, which automates recruiting tasks. Its workflows span job search and applications, applicant screening, interview scheduling, candidate preparation, video interviews, offers, onboarding, hiring events, referrals, and feedback collection. Candidates can apply, complete screening, schedule interviews, and handle hiring and onboarding through natural-language text conversations.

The platform serves organizations recruiting both frontline, high-volume hourly workers and high-skilled professionals. It is mobile first, and current clients can use its mobile app from their app store. Platforms listed include Android, iOS, web, and API. Olivia can answer candidate questions in more than 100 languages, while the back-end system can be translated into more than 30 languages for users. Paradox offers direct integrations and an open API for connecting with systems, apps, and devices. Integration categories include ATS, job boards, HCM, CRM, assessments, WOTC, I-9 verification, background checks, advertising, consultants, system integrators, video, messaging, email, and calendars. Paradox says it is ISO 27001 certified and SOC 2 Type II audited, and participates in the EU-U.S., UK extension, and Swiss-U.S. Data Privacy Frameworks. It says client data is processed as needed to provide services under client instructions and the agreement, and that personal or candidate data is not sold. Pricing is custom, tailored to hiring needs, and available on request; there is no free plan.

Who it suits

Paradox suits organizations hiring frontline, high-volume hourly workers or high-skilled professionals that want to automate candidate interactions and recruiting workflows. It is also suited to teams seeking mobile-first hiring tools, multilingual candidate conversations, and connections to other systems through integrations or an open API.

Limits

There is no free plan. Pricing is custom and tailored to the customer’s hiring needs; a price is available on request.

Getting started

1. Visit the Paradox website and request a demo.
2. Discuss hiring needs so Paradox can tailor pricing.
3. Clients can access the mobile app from their mobile app store.
4. Connect systems through direct integrations or the open API.
5. Clients can seek support through the Help Center or their designated Customer Success team.

Verdict

Paradox is a fit for organizations hiring at high volume or recruiting high-skilled professionals that want Olivia to automate steps across the hiring process. Its text-based candidate interactions, language coverage, and integration options may suit teams connecting hiring workflows with other systems. Buyers should expect custom pricing and no free plan.