Freedom251 › Diversity, Equity and Inclusion Software
Paradigm
What Paradigm is
Paradigm combines web software and expert services for organizations developing workplace cultures. Surface brings together HRIS data, surveys, performance information, policies, and programs, then benchmarks culture maturity and practices against industry standards and peers. It surfaces insights and supports action. The Basic tier allows three data sources; higher tiers allow up to 10 or unlimited sources and add different administration, security, compliance, and services options. Paradigm AI provides guidance on workplace practices, leadership strategies, and workforce trends, and Paradigm says customer data is not used to train public AI models. Reach provides more than 100 expert-designed courses, microlearnings, and resources, with multilingual support and learning analytics. It works through Paradigm’s LMS or SCORM uploads to a customer LMS. Services include consulting, assessments, policy reviews, workshops, and training. Reach has a free two-week trial; pricing is available on request.
Who it suits
Paradigm suits organizations managing culture, workforce data, inclusion initiatives, and employee learning. It can support teams wanting software alongside consulting and training services.
What it does well
- Combines workforce software with expert services
- Benchmarks culture practices against peers and standards
- AI guidance for workplace and leadership topics
- Reach offers over 100 learning resources
- SOC 2 Type 2 and GDPR compliance stated
What to know first
- No free plan is listed
- Pricing is available only on request
- Surface Basic is limited to three data sources
- Customer data is hosted in US-based AWS centers
Limits
Surface Basic allows one administrator, three contributors, and up to three data sources. Reach’s advertised free trial lasts two weeks and includes popular courses, microlearnings, and resources.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Surface Expert | Unlimited administrators, contributors, and data sources · Segments · SSO · Expert security and compliance suite · Custom insights and benchmarking · Expert services credit | On request |
| Surface Advanced | Unlimited administrators and contributors · Up to 10 data sources · Segments · SSO · Advanced security and compliance suite · Advanced services credit | On request |
| Surface Basic | 1 administrator · 3 contributors · Up to 3 data sources · Benchmarking · Insights · HRIS integration · Surface Agent · Expert recommendations · Progress tracking | On request |
| Reach | Pricing varies based on number of learners. · 100+ courses, microlearnings, nudges, and resources · Reach LMS or SCORM upload to own LMS · Tailored learning journeys · Multilingual support · Engagement and progress analytics | On request |
As paradigmiq.com lists them, read 30 Sept 2026. The maker's own page has the final word.
Getting started
- Visit https://www.paradigmiq.com/ and use the web-based service.
- Request pricing for the Surface or Reach plan that fits your organization.
- Try Reach with its free two-week trial, which includes popular courses, microlearnings, and resources.
- Use Reach through Paradigm’s eLearning LMS or upload SCORM files to your own LMS.
- Connect Surface with an HRIS and other workforce data sources.
Verdict
Paradigm connects culture measurement, recommendations, learning, and consulting in one offering. Organizations should request plan details to match data-source, administration, and service requirements.
Questions
Does Paradigm have a free plan?
No. Paradigm advertises a free two-week trial of Reach.
How much does Paradigm cost?
Pricing is available on request. Reach pricing varies based on the number of learners.
What platforms does Paradigm support?
Paradigm is web-based.
What does Surface Basic include?
It includes one administrator, three contributors, up to three data sources, benchmarking, insights, HRIS integration, Surface Agent, expert recommendations, and progress tracking.
Can Reach be used with a customer’s own LMS?
Yes. Reach can be used through Paradigm’s eLearning LMS or by uploading SCORM files to a customer’s LMS.
What security and privacy practices does Paradigm describe?
Paradigm says customer data is never used to train public AI models. It says its SOC 2 Type 2 report covers Security, Confidentiality, and Availability and is audited annually, and that it is GDPR compliant.
Facts from Paradigm's own pages
- AI assistant
- Paradigm AI provides expert-backed guidance on workplace practices, leadership strategies, and workforce trends. · paradigmiq.com, 30 Sept 2026
- AI data use
- Paradigm states that customer data is never used to train public AI models. · paradigmiq.com, 30 Sept 2026
- Benchmarking
- Surface benchmarks culture maturity, policies, and programs against industry standards and peers. · paradigmiq.com, 30 Sept 2026
- Data hosting
- Paradigm says customer data is housed in physically secure, US-based AWS data centers across multiple availability zones. · trust.paradigmiq.com, 30 Sept 2026
- Data sources
- Surface can bring together HRIS data, surveys, performance information, policies, and programs; the Basic tier is limited to three data sources. · paradigmiq.com, 30 Sept 2026
- Headquarters
- Palo Alto, California, United States · paradigmiq.com, 28 Sept 2026
- Integrations
- The pricing page lists HRIS integration, while Paradigm describes Surface as connecting with existing HRIS platforms and other workforce data sources. · paradigmiq.com, 30 Sept 2026
- Pricing model
- Surface pricing depends on features and support level, Reach pricing varies by learner count, and services are individually priced by scope; the page does not publish amounts. · paradigmiq.com, 30 Sept 2026
- Purpose
- Paradigm combines AI-powered software and expert services to help organizations build high-performance workplace cultures. · paradigmiq.com, 30 Sept 2026
- Reach learning
- Reach offers over 100 expert-designed courses, microlearnings, and resources, with multilingual support and learning analytics. · paradigmiq.com, 30 Sept 2026
- Reach LMS
- Reach can be used through Paradigm’s eLearning LMS or by uploading SCORM files to a customer’s own LMS. · paradigmiq.com, 30 Sept 2026
- Reach trial
- Paradigm advertises a free two-week trial of Reach that includes popular courses, microlearnings, and resources. · paradigmiq.com, 30 Sept 2026
- Security
- Paradigm says its SOC 2 Type 2 report covers Security, Confidentiality, and Availability and is audited annually; it also states that it is GDPR compliant. · trust.paradigmiq.com, 30 Sept 2026
- Services
- Paradigm offers strategy consulting, including fractional leadership, advising, focus groups, assessments, and policy reviews, as well as live workshops and training. · paradigmiq.com, 30 Sept 2026
- Surface
- Surface unifies people data, benchmarks talent and culture practices, surfaces insights, and helps teams take action. · paradigmiq.com, 30 Sept 2026