Freedom251 › On-Call Management Software
Pagerly
What Pagerly is
Pagerly coordinates on-call schedules, paging, incidents, tasks, and status pages through Slack and Microsoft Teams. Teams can set round-robin or custom rotations and adjust them with overrides, swaps, and holiday handling. Its optional paging add-on sends calls, SMS, and email until someone acknowledges an alert; Pagerly says this can continue through its own infrastructure if Slack is unavailable. Incident tools include role assignment, an Incident Commander, meeting links, tickets, timelines, and handover reports. Status pages cover service and component status, with email, RSS/Atom, and webhook subscribers. Pagerly lists two-way sync with Jira, Jira Service Management, Opsgenie, Shortcut, and Google Calendar, plus 17 alert sources and HTTP integration. It says it monitors more than 3,000 third-party SaaS services. iOS and Android apps provide incident alerts and acknowledgement controls, and a macOS menu bar app is available. Windows desktop software is in progress; alerts can reach Windows users through Slack, Teams, email, SMS, phone calls, and mobile apps. Pagerly states ISO 27001 certification and offers SSO, scoped OAuth permissions, and data processing agreements. Pricing starts at $19/mo, with a 30-day trial.
Who it suits
Pagerly suits teams that need on-call scheduling and incident response in Slack or Microsoft Teams, from startups to Fortune 500 organisations. It also supports mobile responders and teams that need status pages or third-party service monitoring.
What it does well
- Round-robin and custom rotations with overrides and swaps
- Paging supports calls, SMS, and email escalation
- Incident tools include roles, tickets, and handover reports
- iOS, Android, and macOS apps are available
- Monitors more than 3,000 third-party SaaS services
What to know first
- No free plan
- Paging is an optional add-on
- Windows desktop app is still in progress
Limits
There is no free plan. The On-call paging add-on costs $4 a month, billed monthly, and the listed plans make paging optional at + $4/user/month.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Pro | Monthly · Public status page · Uptime monitoring · 3,000+ vendor monitors · Paging optional at + $4/user/month | $15 a month |
| Basic | Monthly · Round-robin rotations · Slack user group sync · Schedule overrides · Paging optional at + $4/user/month | $19 a month |
| Starter | Monthly · Everything in Basic · Status pages, uptime and vendor monitoring · Task management · Paging optional at + $4/user/month | $39 a month |
| On-call paging | Monthly · Optional add-on · Call, SMS and email escalation · Charged only for responders in the paging rota | $4 a month |
| Enterprise | Custom talk to us · Everything in Starter · Custom Slack workflows · Custom incident response bot · White-labeled Slack bot | On request |
| AI SRE agent | Talk to us; priced per team · Optional add-on · Not included in Basic or Starter · Quote depends on teams and integrations | On request |
As pagerly.io lists them, read 30 Sept 2026. The maker's own page has the final word.
Getting started
- Visit https://www.pagerly.io/.
- Choose a plan; listed options include Basic at $19 a month and Pro at $15 a month.
- Start the 30-day trial.
- Use Pagerly through Slack or Microsoft Teams, with iOS, Android and macOS apps also available.
- Add paging if you need call, SMS and email escalation.
Verdict
Pagerly combines rota management, paging, and incident workflows around Slack and Microsoft Teams, with status pages and a broad set of listed integrations. The paging add-on is optional, and Windows users should note the desktop app is still in progress.
Questions
Is Pagerly free?
No. Pagerly has no free plan, and a 30-day trial is available.
What does Pagerly cost?
The pricing note says From $19/mo · 30-day trial. Listed plans include Basic at $19 a month and Pro at $15 a month, both billed monthly.
Which platforms does Pagerly support?
Pagerly lists Android, iOS, macOS and web. A Windows desktop app is in progress.
What integrations does Pagerly list?
It lists two-way sync with Jira, Jira Service Management, Opsgenie, Shortcut and Google Calendar, plus 17 alert sources and HTTP integration.
Does Pagerly include paging?
Call, SMS and email escalation is an optional add-on. The add-on is listed at $4 a month, billed monthly.
What security provisions does Pagerly state?
Pagerly states it is ISO 27001 certified and says SSO, scoped OAuth permissions and data processing agreements are available.
Facts from Pagerly's own pages
- Free trial
- The pricing FAQ says Pagerly can be tried free for 30 days and adding it to Slack, Teams or Discord requires no credit card. · pagerly.io, 30 Sept 2026
- Headquarters
- Delaware, United States · pagerly.io, 28 Sept 2026
- Incident response
- Incident response features include assigning roles and an Incident Commander, generating meeting links and tickets, and producing timelines and handover reports. · pagerly.io, 30 Sept 2026
- Integrations
- Pagerly lists two-way sync with Jira, Jira Service Management, Opsgenie, Shortcut and Google Calendar, plus 17 alert sources and HTTP integration. · pagerly.io, 30 Sept 2026
- Mobile apps
- Pagerly offers iOS and Android apps with incident alerts and acknowledgement controls, and a macOS menu bar app. · pagerly.io, 30 Sept 2026
- Monitoring
- Pagerly says it monitors more than 3,000 third-party SaaS services. · pagerly.io, 30 Sept 2026
- Paging
- The paging add-on can send calls, SMS and email until someone acknowledges an alert. · pagerly.io, 30 Sept 2026
- Paging resilience
- Pagerly says paging runs on its infrastructure so calls, SMS and email can be delivered if Slack is down. · pagerly.io, 30 Sept 2026
- Rotations
- Teams can create round-robin or custom schedules with overrides, swaps and holiday handling. · pagerly.io, 30 Sept 2026
- Security
- Pagerly states that it is ISO 27001 certified; its FAQ also says SSO, scoped OAuth permissions and data processing agreements are available. · pagerly.io, 30 Sept 2026
- Status pages
- Status pages support component and service status, with email, RSS/Atom and webhook subscribers. · pagerly.io, 30 Sept 2026
- What it does
- Pagerly provides on-call schedules, rotations, incidents, tasks and paging workflows through Slack and Microsoft Teams. · pagerly.io, 30 Sept 2026
- Who it is for
- Pagerly describes its customers as ranging from startups to Fortune 500 organisations. · pagerly.io, 30 Sept 2026
- Windows availability
- Pagerly says a Windows desktop app is in progress and Windows users can receive alerts through Slack, Microsoft Teams, email, SMS, phone calls and mobile apps. · pagerly.io, 30 Sept 2026
Where Pagerly stands on Freedom251
- On-Call Management Software#21 of 30