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OnTrackio

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What OnTrackio is

OnTrackio is cloud-based IT asset management for mid-market IT teams. It keeps device, software, licence, and contract records in one register, with software licence tracking, contract tracking, and employee self-service. A lightweight agent enrolls Mac and Windows devices and inventories hardware, installed software, licences, and contracts. It reports which applications are opened so teams can spot idle licence seats before renewal. Warranty and licence dates feed an expiry calendar, and asset state can be exported for GDPR and NIS2 evidence. The agent records hostname, model, serial number, operating system, installed apps, and a daily used-or-not flag; it says it does not collect keystrokes, window titles, or file contents. Google Workspace and Microsoft Entra ID single sign-on are available on every tier, while Enterprise adds SAML 2.0 and SCIM 2.0 provisioning. Plans are billed annually, starting at $2,600 a year for Starter, with Business and Enterprise options.

Who it suits

It suits mid-market IT teams managing hardware, software licences, contracts, renewals, and employee self-service. It is designed for organizations whose asset estate fits one of the listed plans.

What it does well

  • Tracks devices, software licences, and contracts together
  • Reports app use before licence renewals
  • Exports asset state for GDPR and NIS2 evidence
  • Offers SSO on every tier
  • Uses tenant-isolated PostgreSQL databases

What to know first

  • No free plan or free trial
  • Starter includes only 100 assets
  • Enterprise pricing is listed as a custom rate
  • SOC 2 Type II observation has not started

Plans

PlanBilled and limitsPrice
Starterannually · 100 assets included · $4.50 per asset/yr above 100 · up to 500 assets$2,600 a year
Businessannually · 500 assets included · $4 per asset/yr above 500 · up to 2,500 assets$13,000 a year
Enterprisecustom · Unlimited assets · negotiated per-asset rate · custom SLA$39,000

As ontrackio.com lists them, read 9 Oct 2026. The maker's own page has the final word.

Verdict

OnTrackio brings inventory, licence usage, contract dates, and compliance evidence into a cloud register. Review the annual plan limits and the maker’s stated compliance status against your organization’s needs.

Facts from OnTrackio's own pages

Asset limit
500 · ontrackio.com, 22 Sept 2026
Company
The legal entity is OnTrackio ITAM UAB, located in Vilnius, Lithuania. · ontrackio.com, 9 Oct 2026
Compliance status
The maker lists GDPR controls as in place and the NIS2 Article 21 and 23 evidence pack as live; SOC 2 Type II observation has not started and ISO 27001 is not started. · ontrackio.com, 9 Oct 2026
Contract tracking
Yes · ontrackio.com, 22 Sept 2026
Data collected
The agent collects hostname, model, serial number, OS, installed apps and a daily used-or-not flag per app; it says it does not collect keystrokes, window titles or file contents. · ontrackio.com, 9 Oct 2026
Data residency
Each workspace is pinned to its selected region: AWS Frankfurt for EU workspaces or AWS us-east-1 for US workspaces, with no cross-region replication. · ontrackio.com, 9 Oct 2026
Deployment
Signed macOS and Windows installers can be pushed through Intune, Jamf or Munki. · ontrackio.com, 9 Oct 2026
Employee self-service
Yes · ontrackio.com, 22 Sept 2026
Evidence
The NIS2 evidence pack maps asset and identity state to Article 21 sub-controls and includes an Article 23 incident-notification workflow. · ontrackio.com, 9 Oct 2026
Free plan
No · ontrackio.com, 22 Sept 2026
Integrations
Google Workspace and Microsoft Entra ID SSO are offered on every tier, while Enterprise adds SAML 2.0 and SCIM 2.0 provisioning from Okta and Entra. · ontrackio.com, 9 Oct 2026
Inventory
The lightweight agent enrolls Mac and Windows devices and builds an inventory of hardware, installed software, licences and contracts. · ontrackio.com, 9 Oct 2026
Pricing limit
One tracked hardware device counts as an asset, including unassigned hardware in storage; software licences and contracts do not count toward the asset total. · ontrackio.com, 9 Oct 2026
Product
OnTrackio provides IT asset management for mid-market IT teams, keeping device, software, licence and contract records in one register. · ontrackio.com, 9 Oct 2026
Renewals
Warranties and licences feed an expiry calendar, and the asset state can be exported into GDPR and NIS2 evidence. · ontrackio.com, 9 Oct 2026
Security
The maker states that data is encrypted in transit with TLS 1.2 or later and at rest with AES-256, with tenant-isolated PostgreSQL databases. · ontrackio.com, 9 Oct 2026
Software license tracking
Yes · ontrackio.com, 22 Sept 2026
Support
Business includes priority email and chat support; Enterprise includes a custom SLA and named customer success manager. · ontrackio.com, 9 Oct 2026
Usage tracking
The agent reports which apps are opened so teams can identify idle software licence seats before renewal. · ontrackio.com, 9 Oct 2026

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