Freedom251 › Restaurant Management Software
NorthSeat
What NorthSeat is
NorthSeat is a paid restaurant reservation and operations platform available through the web and an API. It brings online booking, table planning, menu work, staff scheduling, and guest records into one system. Guests can book online, receive confirmations and reminders, and have canceled slots offered to people on a waitlist. For seating, NorthSeat suggests tables for party sizes and keeps editable floor plans synchronized across devices. Its menu builder uses AI to write restaurant-specific descriptions and says prices are benchmarked to the restaurant’s area. Staff tools cover shift scheduling, role assignment, and visibility controls. Guest profiles can record allergies, favorite tables, and order preferences from visits. Messages can use SMS, WhatsApp, or email. Starter, Pro, and Business plans target single owners, full-platform users, and restaurant groups. Pricing is available on request; there is no free plan, and Starter includes a 14-day trial.
Who it suits
NorthSeat suits restaurant owners and groups needing reservations, tables, menus, staff schedules, and guest relationships in one platform. Business is aimed at multi-location and high-volume operators.
What it does well
- Online booking with confirmations and waitlist filling
- Editable floor plans update across devices
- AI menu descriptions and area-benchmarked pricing
- Guest profiles store allergies and preferences
- Business offers API and custom integrations
What to know first
- No free plan
- Pricing is available only on request
- Starter limits reservations and tables
- Some support features require higher plans
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Pro | 500 reservations/month · 50 tables · Full CRM · Full statistics and analytics · Priority email support | On request |
| Starter | Up to 30 reservations/month · Up to 10 tables · Online booking page · Dashboard overview | On request |
| Business | Unlimited reservations · Unlimited tables · Multi-location management · API access and custom integrations · Dedicated account manager | On request |
As northseat.com lists them, read 9 Oct 2026. The maker's own page has the final word.
Verdict
NorthSeat combines core restaurant operations with guest profiles and multi-channel booking messages. Its fit depends on the plan limits, support tier, and whether request-based pricing works for your restaurant.
Facts from NorthSeat's own pages
- Audience
- The plans describe Starter for owners getting a first restaurant online, Pro for owners seeking the full platform, and Business for restaurant groups and high-volume operators. · northseat.com, 9 Oct 2026
- Bookings
- Guests can book online, receive automatic confirmations and reminders, and have cancellations filled from the waitlist. · northseat.com, 9 Oct 2026
- Guest profiles
- Guest profiles can include allergies, favorite tables, and order preferences gathered from visits. · northseat.com, 9 Oct 2026
- Integrations
- The cookie policy names Google for authentication and analytics and Vercel for hosting and performance monitoring; Business includes API access and custom integrations. · northseat.com, 9 Oct 2026
- Menu
- Its menu builder uses AI to write restaurant-specific descriptions and says pricing is benchmarked to the restaurant’s area. · northseat.com, 9 Oct 2026
- Messaging
- Booking confirmations, reminders, and waitlist updates can be sent by SMS, WhatsApp, or email. · northseat.com, 9 Oct 2026
- Pricing model
- The pricing page describes one monthly price with no per-cover fees; the listed plan prices are not shown on that page. · northseat.com, 9 Oct 2026
- Privacy
- NorthSeat says it does not sell personal data to third parties for marketing and supports access, correction, deletion, and export of reservation history and guest profiles. · northseat.com, 9 Oct 2026
- Purpose
- NorthSeat is a restaurant reservation and operations platform for managing reservations, tables, menus, staff, and guest relationships. · northseat.com, 9 Oct 2026
- Seating
- The platform suggests tables for parties and supports editable floor plans that update across devices. · northseat.com, 9 Oct 2026
- Security
- NorthSeat says it encrypts data in transit and at rest, uses secure authentication tokens, conducts regular security audits, and limits personal-data access to authorized team members. · northseat.com, 9 Oct 2026
- Staff
- Restaurants can schedule shifts, assign roles, and control what team members can see. · northseat.com, 9 Oct 2026
- Support
- Pro includes priority email support, while Business includes phone and chat support and a dedicated account manager. · northseat.com, 9 Oct 2026
- Trial
- The Starter plan offers a 14-day free trial. · northseat.com, 9 Oct 2026
Where NorthSeat stands on Freedom251
- Restaurant Management Software#19 of 39