GoTab

What GoTab is

GoTab is a restaurant commerce platform for businesses handling in-person service, online orders, curbside pickup, or delivery. Guests can order and pay from their phones while keeping one tab across staff-assisted and digital ordering. Its point-of-sale system runs on Windows, Android, and iOS devices. The Basic plan costs $15 per location per month and includes QR and online ordering, preauthorized tabs, and one POS. Pro costs $99 per location per month and adds POS and handheld access, Easy Tab, and a kiosk. Sync costs $229 per location per month and includes Pro features plus OpServer for continued critical POS operations during internet disruptions, fraud and insufficient-funds protection, and order status SMS. GoTab lists integration areas including accounting, reservations, hotel property management, inventory, marketing, loyalty, self-pour, and entertainment. Named integrations include QuickBooks Online, Xero, OpenTable, Uber Eats, and 7shifts. The company describes its architecture and API as open for connecting with modern systems. Pro and Sync include round-the-clock live support by chat, SMS, and phone; support is an add-on for Basic. GoTab was founded in 2016 and is headquartered in Arlington, Virginia.

Who it suits

GoTab suits restaurants and other venues that need to manage guest ordering and payment across staff-assisted service and digital channels. Its listed business types include breweries, food halls, hotels, movie theatres, stadiums, and entertainment venues, as well as restaurants.

Limits

Basic includes one POS per location, and live support is an add-on. Sync’s OpServer for enhanced offline capabilities is included with the $229-per-month plan.

Getting started

1. Visit the GoTab website.
2. Choose Basic, Pro, or Sync for each location.
3. Arrange setup costs with an Account Executive based on your operation’s size and complexity.
4. Work with GoTab’s onboarding team on menu setup, hardware configuration, integrations, training, and launch.
5. Use the POS on a Windows, Android, or iOS device.

Verdict

Choose GoTab if your venue needs guests to order and pay across digital and staff-assisted service while keeping a shared tab. Basic starts at $15 per location per month; Sync is the plan to consider when enhanced offline POS operation is needed. Account for setup costs, which an Account Executive estimates based on the operation’s size and complexity.