Sapaad

What Sapaad is

Sapaad is a cloud-based restaurant point-of-sale and delivery management system for handling orders and outlet operations. Its Essentials plan includes menu and table management, QR ordering and payments, billing, delivery and aggregator management, CRM, promotions, sales reporting, online ordering, and offline functionality. Growth+ adds queue management, limited-station kitchen display, inventory and procurement management, live business intelligence, and accounting integrations with Tally and Zoho. Enterprise adds unlimited kitchen display stations, unlimited food aggregator integrations, a multi-brand dashboard, and an open API for ERP integrations. Sapaad lists connections across accounting, food aggregators, payments, delivery, loyalty, employee management, and reservations, including Tally, Zoho Books, Deliverect, Uber Eats, and Como. It provides POS apps for iOS and Android tablets, along with web and API access. A 14-day free trial is available, but there is no free plan. Listed pricing starts at $99 a month billed once every 24 months, tax exclusive, per outlet. Annual options are also listed: Essentials at $129 a month, Growth+ at $159 a month, and Enterprise at $239 a month, each billed annually and tax exclusive. Essentials and Growth+ include 24/7 support; Enterprise includes elite 24/7 support by phone, email, and WhatsApp.

Who it suits

Essentials is positioned for small cafés, bakeries, fast-food outlets, food courts, cloud kitchens, and single outlets. Enterprise is aimed at chains, franchises, mall brands, airports, and enterprise restaurants needing multi-brand management and expanded integrations.

Limits

Essentials is limited to one outlet and CRM for up to 10,000 customers. Growth+ is limited to 100,000 CRM customers and limited KDS stations and waiter-app users. Enterprise lists unlimited KDS stations, waiter-app users, CRM customers, and aggregator integrations.

Getting started

1. Visit the Sapaad website and start the 14-day free trial.
2. Choose a plan based on the tools and outlet needs described for Essentials, Growth+, or Enterprise.
3. Use the web or API access, or install the iOS or Android POS app for a tablet.
4. Set up menus, tables, ordering, and other operations included with the selected plan.
5. Connect relevant listed services such as accounting, food aggregators, payments, delivery, loyalty, employee management, or reservations.

Verdict

Choose Sapaad if your restaurant needs point-of-sale, ordering, and delivery management in one system, with plan options for single outlets and larger groups. The 14-day trial offers a way to evaluate it, but there is no free plan and the listed pricing is tax exclusive.