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No. 100 of 257 ·Chatbot Builders

NiCE AI Chatbot Builder

Web · paid plans from $0.25/mo

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Freedom report

One barScore 6.4

  • Free tierNo free tier on record
  • Open codeNo open-source code on record
  • Runs widely1 of 6 device platforms
  • DocumentedPlans, terms and facts published

NiCE AI Chatbot Builder is ranked #100 of 257 in chatbot builders on Freedom251. It runs on Web. There is no free plan. Paid plans start at $0.25/mo.

NiCE AI Chatbot Builder plans and pricing

All plans
Omnichannel Suite $110/mo Per agent per month Voice and digital channels · Omnichannel routing · Recording and compliance nice.com · 21 Sept 2026
Essential Suite $135/mo Per agent per month Voice and digital channels · Omnichannel routing · Recording and compliance nice.com · 21 Sept 2026
Core Suite $169/mo Per agent per month Voice and digital channels · Omnichannel routing · Recording and compliance nice.com · 21 Sept 2026
Complete Suite $209/mo Per agent per month Voice and digital channels · Omnichannel routing · Recording and compliance nice.com · 21 Sept 2026
Ultimate Suite $249/mo Per agent per month; $0.25 per session also shown Voice and digital channels · Omnichannel routing · Recording and compliance nice.com · 21 Sept 2026
Ultimate Suite session usage $0.25/mo Per session Consumption-based session pricing nice.com · 21 Sept 2026

Compared on chatbot builders

Free plan
No
Paid from
$110/mo
Deployment channels
multichannel
Visual flow builder
Yes
Knowledge-base answers
Yes
Human handoff
Yes

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