NewStore

NewStore is a retail platform that connects in-store selling with online orders and store fulfillment. It is aimed at global brands managing multiple locations and digital channels. Its strongest case is a shared operating platform; the modular product and custom pricing make it a less natural fit for retailers seeking a simple, fixed-cost POS.

Overview

POS is the core product, with inventory, clienteling, order management, store fulfillment, and payments offered as add-on modules. That combination can bring selling, stock visibility, customer engagement, and fulfillment into a coordinated system. The trade-off is that buyers need to decide which modules their operation requires and account for those add-ons when evaluating the platform.

NewStore describes its mobile POS as connected to an omnichannel order management system, which acts as the central record for order-related, inventory, and customer information. Retailers can configure processes in Omnichannel Manager and build extensions for the Associate App. The company states a three-week timeline to the first store live and a 90-day full-platform rollout; those timelines are relevant to planning, but the right implementation scope depends on the retailer's needs.

Key features

Store and online workflows

Staff can sell from anywhere in a store, while endless aisle supports selling items beyond local stock. Ship-from-store, buy online pickup in store, and curbside fulfillment extend stores' role in online orders. These workflows suit retailers that want locations to support both sales and fulfillment, rather than treating stores as checkout-only sites.

Integrations and extensibility

NewStore describes integrations for ERP, ecommerce, warehouse management, third-party logistics and carriers, payments, tax, business intelligence, and customer service, with more than 100 integration partners. It says it can connect to any ecommerce system that offers an API and has a productized integration for Salesforce Commerce Cloud. REST and GraphQL APIs, webhooks, and an API-first design give technology teams several ways to connect or extend the platform; the breadth is useful for established stacks, though integration planning remains part of the project.

Payments and security

NewStore Payments supports in-store pickup and returns for online purchases, Tap to Pay on iPhone, mobile wallets, split payments, and remote payment links. The company cites SOC 2 Type II, PCI DSS Level 1, and GDPR readiness. It also describes encryption for stored and transmitted data, AWS hosting, availability-zone redundancy, automated scaling, and 24×7 monitoring. These capabilities address important operational and compliance concerns, while buyers should assess them against their own requirements.

Retail operations

The platform supports multi-location operations, inventory management, employee management, customer profiles, purchase orders, API access, and advanced reporting. Its fiscalization documentation covers countries including Austria, France and Monaco, Germany, India, Ireland, Italy, Norway, Poland, Portugal, Puerto Rico, Spain, and Sweden. That country coverage may help international retailers, though the relevant fiscal requirements still depend on where they operate.

Pricing

NewStore is paid software with custom pricing. The company asks prospective customers to book a demo and publishes no product prices, so buyers need a sales conversation to establish cost. POS is the core product, while inventory, clienteling, order management, store fulfillment, and payments are add-ons; confirm which modules are included in a proposed package and price the complete set of workflows you need. No free plan or trial terms are stated.

Platforms

NewStore supports Android, iOS, web, and API access. That mix spans mobile devices, browser-based access, and system integrations. Its mobile-first approach is relevant to store teams working away from a fixed till, while API access supports connections to a retailer's broader technology stack.

Who it's for

NewStore is best suited to multi-location retail brands seeking to coordinate store operations with ecommerce, inventory, and order fulfillment across markets. It is particularly relevant when stores need to handle online orders and staff need mobile selling tools. Retailers looking for a straightforward standalone POS, or unwilling to scope a modular system through a sales process, should compare simpler options.

Pros and cons

• Pros: One platform spans POS, inventory, customer engagement, order management, and store fulfillment, supporting connected store and online workflows.
• Pros: More than 100 integration partners, API access, and compatibility with ecommerce systems offering an API give retailers options for connecting existing infrastructure.
• Pros: Payment options include Tap to Pay on iPhone, split payments, and remote payment links, alongside online pickup and return support.
• Cons: Custom pricing and a demo-led sales process make costs harder to assess before engagement.
• Cons: Add-on modules mean the POS core may not be enough for buyers who need a complete inventory, order management, fulfillment, or payments setup.

Alternatives

Auromine is worth considering for jewellery retailers seeking a web or Android POS with a free plan. Its Pearl tier is free, per year, excluding GST, and is capped at one counter, 30 invoices per month, and 200 items; choose it when those limits suit a smaller operation and upfront price matters more than NewStore's broader omnichannel scope.

Nimbus RMS offers a 14-day trial on Android and web, capped at three stores, 50 products, one user per store, and one register per store, with no receipt limit and no credit card requirement. It is a practical option for a short, limited evaluation before committing.

Runit RealTime is a paid cloud POS with support and upgrades included in its monthly subscription; consider it when that POS focus is a better match than NewStore's modular platform.

Stoq is another paid option, available on web, desktop, and mobile platforms.

Aptos Retail is a paid alternative available on Android, iOS, web, and API.

Heartland Retail has a free plan and a starting price of $89 a month. It may suit buyers who want to compare a lower-entry POS option with NewStore's custom-priced modules.

Erply is a paid alternative with a Growth Plan at $1,000 a month, billed monthly, for three stores, 100,000 queries per month, unlimited users, and 2,000 AI actions per month. Its stated plan limits may help teams compare a priced multi-store option with NewStore's custom proposal.

Cegid Retail is a paid alternative with pricing available by demo request.

For broader comparisons, browse Retail Management Software or Retail POS Software.

Verdict

NewStore is a strong candidate for global, multi-location retailers that want stores to sell, fulfill, and support orders across channels from a connected platform. Its integrations, APIs, and store-to-online workflows are the main reasons to consider it. Look elsewhere if you need transparent prices or a basic POS without a modular buying process; request a demo only after mapping the modules and integrations your operation requires.