No. 51 of 65 ·Order Management Software

NetSuite Retail Management System

Web · API

Freedom report

One barScore 4.9

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

NetSuite Retail Management System is ranked #51 of 65 in order management software on Freedom251. It runs on API, Web. There is no free plan.

NetSuite Retail Management System plans and pricing

All plans

NetSuite Retail ERP Not published Annual subscription; one-time implementation fee License includes core platform, optional modules and number of users; add modules and users as needed netsuite.com · 4 Oct 2026

Compared on order management software

Fulfillment routing: Yes
Returns management: Yes
API access: Yes
Customer notifications: Yes

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The record

Purpose: Retail ERP connects finance, POS, ecommerce, CRM, inventory and supply-chain data in a cloud solution with omnichannel visibility.
Retail scope: The product supports multiple global retail locations, channels and brands across the retail lifecycle.
Financials: Retail activity feeds the general ledger, payables, receivables, cash and tax records, with preconfigured dashboards, KPIs and reports.
Point of sale: Mobile POS provides associates access to customer profiles, inventory and endless-aisle catalogs, and supports BOPIS/BORIS and payments anywhere.
Inventory and orders: Inventory tools include demand-based planning, automated purchasing and transfers, while order management handles purchasing, fulfillment, returns and split shipments across locations.
Ecommerce: The native ecommerce module links online stores to real-time inventory, order, customer and finance data and supports multisite and multicurrency experiences.
Integrations: SuiteCloud supports integrations over standards including REST, CSV, ODBC and .NET, and SuiteApps are available through the SuiteApp Marketplace and SuiteApp.com.
Integration caveat: The retail product page says some described capabilities require partner integrations.
Security: NetSuite's data center document describes MFA, continuous security monitoring, and SOC 1 Type II and SOC 2 Type II audits, plus PCI DSS and ISO 27001:2013 certifications.
Support and training: NetSuite lists support services, education services and consulting, and its security and availability document describes SuiteSupport as available 24/7.
Intended customers: The retail page says companies of every size, from prerevenue startups to fast-growing businesses, use NetSuite.
Free product tour: The retail page offers a free product tour; it does not state that the tour is a free trial.

Where it ranks on Freedom251

Best Order Management Software in 2026#51 of 65
Best Retail Management Software in 2026#32 of 37
Best Manufacturing ERP Software in 2026#26 of 27

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Sources

netsuite.com/portal/industries/retail.shtml· checked 4 Oct 2026
netsuite.com/portal/platform.shtml· checked 4 Oct 2026
netsuite.com/portal/collateral/public/ds-netsuite-da· checked 4 Oct 2026
netsuite.com/portal/services/support-services.shtml· checked 4 Oct 2026