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Neostella Legal Case Management
What Neostella Legal Case Management is
Neostella Legal Case Management is a paid web platform for organizing legal case administration. It combines client intake, a client portal, document automation, time tracking, and billing and payments. The Full platform access plan lists 20 GB of storage per user, pooled; 3,000 webhooks per user each month, pooled; 20 AI chats per user each month, pooled; and five AI summaries per user each month, pooled. These allowances are shared within the plan rather than assigned as separate unpooled capacity. The service is accessed through the web, with no mobile or desktop platforms listed. Neostella Legal Case Management is headquartered in Milwaukee, Wisconsin, USA, and was founded in 2019. Pricing is paid, and no free plan is offered. Its listed functions cover bringing clients into a matter, giving them portal access, preparing documents, recording work time, and handling billing and payments. Organizations can use the maker’s website to review the platform and its available plan information.
Who it suits
This platform suits legal teams that need intake, client access, document automation, time records, and billing in one web service. It is intended for organizations willing to use a paid product.
What it does well
- Includes client intake tools
- Provides a client portal
- Automates document workflows
- Tracks time and handles payments
- Lists pooled AI chats and summaries
What to know first
- No free plan is offered
- Access is web-only
- Storage and usage allowances are pooled
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Full platform access | 20 GB storage per user, pooled · 3,000 webhooks per user/month, pooled · 20 AI chats per user/month, pooled · 5 AI summaries per user/month, pooled | On request |
| Neostella full platform | per user/month · 20GB pooled storage per user · 3,000 pooled webhooks per user/month · 20 AI chats and 5 AI summaries per user/month · unlimited AI search | $175 a month |
As neostella.com lists them, read 22 Sept 2026. The maker's own page has the final word.
Verdict
Neostella brings several recurring legal case tasks into one web platform, from intake through billing. Teams should account for the paid-only model and pooled storage and usage limits.
Facts from Neostella Legal Case Management's own pages
- API authentication
- External integrations use dedicated integration users with client ID, client secret, scopes and OAuth credentials rather than an employee login. · help.neostella.com, 15 Oct 2026
- App Store listing
- Apple lists Neostella Inc as a developer with an iPhone/iPad app called Neostart Neostella Roadmap & Event View; the page shows no rating count. · apps.apple.com, 15 Oct 2026
- Availability commitment
- Neostella targets at least 99.5% monthly uptime and offers credits when that target is missed, subject to exclusions and a 20% annual-fee credit cap. · neostella.com, 15 Oct 2026
- Billing and payments
- Yes · neostella.com, 22 Sept 2026
- Case management
- The platform supports legal matters from intake through resolution in a connected workspace. · neostella.com, 15 Oct 2026
- Case scale
- Neostella states that its case structure can scale from hundreds to millions of cases. · neostella.com, 15 Oct 2026
- Client intake
- Yes · neostella.com, 22 Sept 2026
- Client portal
- Yes · neostella.com, 22 Sept 2026
- Communications
- Emails, SMS, notes and calendar updates can remain attached to cases, with AI questions and summaries available for case communications. · neostella.com, 15 Oct 2026
- Company facts
- Neostella says it was founded in 2019, is headquartered in Milwaukee, has 250-plus employees, serves 500-plus customers and operates four global offices. · neostella.com, 15 Oct 2026
- Company legal name
- The vendor identifies itself as Neostella, Inc. · neostella.com, 15 Oct 2026
- Documentation depth
- The public help center includes integration tutorials, an 82-step worked example, control-center guides and monthly release notes. · help.neostella.com, 15 Oct 2026
- Document automation
- Yes · neostella.com, 22 Sept 2026
- Document limits
- The document page states that files up to 1TB are supported and that 100GB-plus PDFs can render in-browser in seconds. · neostella.com, 15 Oct 2026
- Document management
- Documents can be linked across records without duplicate copies, with folders, tags, metadata, version history, annotation, redaction and Microsoft editing. · neostella.com, 15 Oct 2026
- Electronic signatures
- Users can place multiple documents in envelopes, route them to multiple signers by email or SMS, send reminders and keep completed signatures tied to a case. · neostella.com, 15 Oct 2026
- Finance
- Time, expenses, invoices and payments are connected so billable work can flow into invoices and accounting systems. · neostella.com, 15 Oct 2026
- Founded
- 2019 · neostella.com, 28 Sept 2026
- Free plan
- No · neostella.com, 22 Sept 2026
- Headquarters
- Milwaukee, Wisconsin, USA · neostella.com, 28 Sept 2026
- Incident notification
- The addendum says confirmed data-security incidents will be reported without undue delay and within 72 hours. · neostella.com, 15 Oct 2026
- Independent company facts
- LinkedIn classifies Neostella as a privately held software-development company with 201–500 employees, Milwaukee headquarters and a 2019 founding year. · linkedin.com, 15 Oct 2026
- Integrations
- Neostella advertises an open API, real-time webhooks, live data feeds and connections to BI, accounting, email and e-signature tools. · neostella.com, 15 Oct 2026
- Limit: product gaps
- A G2 reviewer reports platform limitations and says some important capabilities remain on the long-term roadmap. · g2.com, 15 Oct 2026
Where Neostella Legal Case Management stands on Freedom251
- Legal Practice Management Software#70 of 140