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SOS Connect

by SOS Connect

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What SOS Connect is

SOS Connect is practice management software for enterprise law firms, bringing legal case management, documents, accounting, and client information together. Its listed capabilities include client intake and a client portal, document automation, time tracking, billing and payments, and trust accounting. SOS says firms can customize the system to their individual needs and changing requirements. Compliance tools cover conflict checks, onboarding, AML, and KYC, with configurable processes to help firms meet SRA and GDPR requirements. Security options include secure sign-on, approved access rights, multi-factor authentication, complex passwords, single sign-on, and role-based access control. SOS states that its suite is Cyber Essentials Plus and SOC2 certified. An open API supports third-party integrations, with named partners including DocuSign, InfoTrack, Call ML, SmartSearch, FormEvo, iManage, and Land Registry. Mobile access includes time recording, matters, and documents. Reporting covers finances, work in progress, and other business data. SOS says it serves more than 400 law firms and offers product support plus 24/7 access to its Community Learning platform. Pricing is on request.

Who it suits

SOS Connect suits enterprise law firms in the UK seeking a practice-management system spanning legal case management and accounting. It may be a fit for firms that need customizable processes, mobile access, and integrations through an open API.

What it does well

  • Combines legal case management, documents, accounting, and client information.
  • Includes client intake, a portal, document automation, and trust accounting.
  • Offers mobile access to time recording, matters, and documents.
  • Security options include MFA, SSO, and role-based access control.
  • Community Learning is available online 24/7.
  • Open API names several third-party integration partners.

What to know first

  • Pricing is available only on request.
  • Its stated audience is enterprise law firms.

Getting started

  1. Visit the SOS website.
  2. Contact SOS to request pricing.
  3. Discuss firm requirements and customization with SOS.
  4. Review the available platforms and mobile access options.
  5. Use SOS's product support or Community Learning for assistance.

Verdict

Consider SOS Connect if your enterprise law firm needs case management and accounting alongside client, document, and compliance workflows. Its mobile features, customization, and integration options are useful reasons to assess it. Firms seeking a published price should look elsewhere or request a quote.

Questions

How much does SOS Connect cost?

Pricing is on request.

Who is SOS Connect for?

SOS describes it as practice management software for enterprise law firms, including firms across the UK.

What platforms does it support?

Listed platforms are Android, iOS, Windows, and API.

What security controls are included?

Listed controls include secure sign-on, approved access rights, MFA, complex passwords, SSO, and role-based access control. SOS states that its feature list is Cyber Essentials Plus and SOC2 certified.

What integrations does it support?

SOS says its open API supports third-party integrations and names DocuSign, InfoTrack, Call ML, SmartSearch, FormEvo, iManage, and Land Registry among partners.

Facts from SOS Connect's own pages

Billing and payments
Yes · soslegal.co.uk, 22 Sept 2026
Certifications
SOS’s feature list states that it is Cyber Essentials Plus and SOC2 certified. · soslegal.co.uk, 11 Oct 2026
Client intake
Yes · soslegal.co.uk, 22 Sept 2026
Client portal
Yes · soslegal.co.uk, 22 Sept 2026
Company reach
SOS says it is trusted by over 400 law firms. · soslegal.co.uk, 11 Oct 2026
Compliance
The SOS suite includes tools for conflict checking, onboarding, AML, KYC, and configurable processes to help meet SRA and GDPR requirements. · soslegal.co.uk, 11 Oct 2026
Customisation
SOS says firms can customise its software to meet their changing requirements and individual needs. · soslegal.co.uk, 11 Oct 2026
Customization
SOS says its software can be customized to meet firms’ needs and support business growth. · soslegal.co.uk, 11 Oct 2026
Document automation
Yes · soslegal.co.uk, 22 Sept 2026
Founded
1987 · soslegal.co.uk, 19 Oct 2026
Headquarters
Bath, United Kingdom · soslegal.co.uk, 19 Oct 2026
Integration controls
SOS says it limits integrations to approved platforms and reviews suggestions for future integrations. · soslegal.co.uk, 11 Oct 2026
Integrations
SOS says its open API supports third-party integrations and names DocuSign, InfoTrack, Call ML, SmartSearch, FormEvo, iManage, Land Registry, and others as partners. · soslegal.co.uk, 11 Oct 2026
iOS support
SOS Connect release notes include a section for the iOS Mobile App. · soslegal.co.uk, 11 Oct 2026
Mobile access
SOS says its mobile app provides lawyers with access while away from their desks; the feature list specifies time recording, matter access, and document access. · soslegal.co.uk, 11 Oct 2026
Mobile apps
Yes · soslegal.co.uk, 22 Sept 2026
Practice management
SOS describes its software as practice management for enterprise law firms, covering legal case management and accounting. · soslegal.co.uk, 11 Oct 2026
Purpose
SOS describes its software as a solution for managing legal practice, documents, accounting, and client information. · soslegal.co.uk, 11 Oct 2026
Reporting
SOS says its reporting provides insight into finances, work in progress, and other key data. · soslegal.co.uk, 11 Oct 2026
Security controls
SOS lists secure sign-on, approved access rights, MFA, complex passwords, SSO, and role-based access control among its features. · soslegal.co.uk, 11 Oct 2026
Security detail
SOS release notes state that certain Postcode Anywhere API connections require HTTPS and TLS 1.2. · soslegal.co.uk, 11 Oct 2026
Support and learning
SOS offers 24/7 access to its Community Learning platform and says product support is available when needed. · soslegal.co.uk, 11 Oct 2026
Support channels
SOS lists an online client support portal, helpdesk, live chat, online help directory, webinars, and regional workshops. · soslegal.co.uk, 11 Oct 2026
Time tracking
Yes · soslegal.co.uk, 22 Sept 2026

Where SOS Connect stands on Freedom251

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