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My AI Front Desk
What My AI Front Desk is
My AI Front Desk is an AI front-office platform for customer conversations across voice, text, chat, and email. Its AI receptionist answers calls around the clock, qualifies callers, books appointments, and can transfer calls to a human with a transcript. Customer memory is shared across channels, and interactions can become structured data that triggers follow-up actions. The site says users can provide a website URL or business description for automatic receptionist creation, with setup in under five minutes. Business-in-a-Box includes 200 voice minutes, 100 chatbot conversations, 400 SMS messages, 300 form submissions, 20 knowledge-base pages, and two editor seats monthly, plus Zapier and priority email support. It costs $99 a month when billed monthly or $79 a month when billed annually. Overage credits cost $0.01 each, with listed rates of 25 credits per voice minute, four per SMS, and five per chatbot conversation. Partner / Enterprise offers custom pricing, API access, custom integrations, and dedicated support. The maker says it supports HIPAA-compliant use, encryption, access controls, customer-hosted models, and audit logs.
Who it suits
Business-in-a-Box is described for growing small businesses. Partner / Enterprise is aimed at scaling teams and agencies, including those handling 25 or more interactions daily.
What it does well
- Handles voice, text, chat, and email
- AI receptionist books appointments and transfers calls
- Setup can use a website URL or description
- Includes Zapier on Business-in-a-Box
- Models can run on customer infrastructure
What to know first
- Business-in-a-Box has monthly interaction limits
- Overage credits add usage costs
- Partner / Enterprise pricing is custom
- Free trial is listed, but no free plan
Limits
Business-in-a-Box includes 200 voice minutes, 100 chatbot conversations, 400 SMS messages, 300 form submissions, 20 knowledge-base pages and two editor seats per month. The plan provides access to the latest 200 interaction logs; additional usage uses credits at the listed rates.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Business-in-a-Box | $99/mo monthly; or $79/mo billed annually · 200 voice minutes/month · 100 chatbot conversations/month · 400 SMS/month · 300 form submissions/month · 20 knowledge base pages · 2 editor seats | $99 a month |
| Partner / Enterprise | Custom pricing by volume · For teams handling 25+ interactions/day · custom usage · API access · custom integrations | On request |
As myaifrontdesk.com lists them, read 30 Sept 2026. The maker's own page has the final word.
Getting started
- Open the My AI Front Desk website
- Provide a website URL or business description
- Let the service build the receptionist
- Choose Business-in-a-Box or Partner / Enterprise
- Use the web or API platform
Verdict
My AI Front Desk combines automated reception, shared customer context, and structured follow-up actions across several channels. The annual Business-in-a-Box price is $79 a month, while larger deployments use custom pricing.
Questions
Does My AI Front Desk have a free plan?
No. The service offers a free trial, while paid plans start at 79 /mo billed annually.
What does Business-in-a-Box cost?
It costs $99 a month when billed monthly, or 79/mo when billed annually.
Which platforms are supported?
My AI Front Desk is available through web and API platforms.
Does it support human handoff?
Yes. Calls can be transferred to a human with a transcript.
What integrations are included?
Business-in-a-Box includes Zapier. Partner / Enterprise includes API access and custom integrations.
Who makes My AI Front Desk?
AI Front Desk, Inc. makes the product and is headquartered in New York City, New York, United States.
Facts from My AI Front Desk's own pages
- Business plan limits
- Business-in-a-Box includes 200 voice minutes, 100 chatbot conversations, 400 SMS messages, 300 form submissions, 20 knowledge base pages, and access to the last 200 interaction logs per month. · myaifrontdesk.com, 30 Sept 2026
- Company
- The maker identifies itself as AI Front Desk, Inc. and says its headquarters are in New York City. · myaifrontdesk.com, 30 Sept 2026
- Deployment
- The site says models can run on the customer's own infrastructure so conversation data does not have to leave that environment. · myaifrontdesk.com, 30 Sept 2026
- Governance
- The site says actions use the customer's authorization layer and can be recorded in audit logs. · myaifrontdesk.com, 30 Sept 2026
- Headquarters
- New York City, New York, United States · myaifrontdesk.com, 28 Sept 2026
- Integrations
- Business-in-a-Box includes Zapier; Partner / Enterprise includes API access and custom integrations. · myaifrontdesk.com, 30 Sept 2026
- Intended customers
- The site describes Business-in-a-Box as for growing small businesses and Partner / Enterprise as for scaling teams and agencies, including those handling 25 or more interactions per day. · myaifrontdesk.com, 30 Sept 2026
- Overages
- Overage credits cost $0.01 each; voice uses 25 credits per minute, SMS 4 per message, and chatbot 5 per conversation on the listed Business rates. · myaifrontdesk.com, 30 Sept 2026
- Product
- Frontdesk is an AI front office platform that handles customer conversations across voice, text, chat, and email. · myaifrontdesk.com, 30 Sept 2026
- Receptionist
- Its AI receptionist answers calls around the clock, qualifies callers, books appointments, and can transfer calls to a human with a transcript. · myaifrontdesk.com, 30 Sept 2026
- Setup
- The site says users can provide a website URL or business description and have the AI build a receptionist automatically, with setup in under five minutes. · myaifrontdesk.com, 30 Sept 2026
- Shared customer context
- The product shares customer memory across channels and turns interactions into structured data that can trigger follow-up actions. · myaifrontdesk.com, 30 Sept 2026
- Support
- Business-in-a-Box includes priority email support; Partner / Enterprise includes a dedicated account manager, dedicated Slack channel, white-glove onboarding, and SLA support. · myaifrontdesk.com, 30 Sept 2026
- Trust
- The site says it supports HIPAA-compliant use with signed BAAs, encryption in transit and at rest, and access controls. · myaifrontdesk.com, 30 Sept 2026
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