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ReceptionHQ
What ReceptionHQ is
ReceptionHQ provides live virtual receptionists and call answering for businesses, with service available day or night, including evenings, weekends and federal holidays. Depending on the plan, receptionists can take messages, transfer calls, answer FAQs, submit leads to a CRM, take orders, process payments or schedule appointments. Customers receive call messages by email or SMS and can use an online portal from a desktop, laptop or smartphone.
ReceptionHQ says its assistants can work with calendars, booking platforms, practice management systems, CRMs, customer service software, collaboration tools, and existing or custom webforms. Spanish-speaking receptionists are available during core business hours at no extra cost. Live reception plans are month-to-month, without lock-in contracts or cancellation fees. MessageExpress costs $25 a month plus $1.99 per answered call and relevant sales tax. ReceptionistPlus is $35 a month, while MyAssistant and MyDiary each cost $49 a month; relevant sales tax applies. A seven-day free trial based on ReceptionistPlus requires no credit card.
Who it suits
ReceptionHQ serves businesses from solo operators and small businesses to large enterprises, including legal, healthcare, real estate, IT, financial and contractor businesses. It may suit teams that need live call answering, message-taking, transfers or appointment scheduling.
What it does well
- Call answering is available evenings and weekends.
- Messages can arrive by email or SMS.
- Spanish-speaking receptionists are available at no extra cost.
- Plans are month-to-month with no cancellation fees.
- Seven-day trial requires no credit card.
What to know first
- No free plan is listed.
- MessageExpress adds $1.99 per answered call.
- Relevant sales tax applies to listed plan prices.
- MessageExpress provides message-taking only.
Limits
The seven-day trial is based on ReceptionistPlus and includes message-taking, call transfers, notifications, and portal access. MessageExpress costs $25 a month plus $1.99 per answered call; relevant sales tax applies to listed plan prices.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| MessageExpress | per month; plus relevant sales tax; additional $1.99 per call answered · message-taking · one message recipient or team · per-call pricing | $25 a month |
| ReceptionistPlus | per month; plus relevant sales tax · messages and call transfers · multiple staff or departments · per-call pricing | $35 a month |
| MyAssistant | per month; plus relevant sales tax · virtual assistance and lead capture · CRM input · per-minute pricing | $49 a month |
| MyDiary | per month; plus relevant sales tax · appointment scheduling and calendar management · per-minute pricing | $49 a month |
As receptionhq.com lists them, read 8 Oct 2026. The maker's own page has the final word.
Getting started
- Open the ReceptionHQ website.
- Start the seven-day ReceptionistPlus-based free trial without a credit card, or choose a plan.
- Select a plan based on the call-handling tasks needed.
- Receive call messages by email or SMS and access the online client portal.
Verdict
ReceptionHQ offers live call handling with options that range from message-taking to CRM lead capture and appointment scheduling. Compare each plan’s handling scope and per-call or per-minute pricing with the calls you need covered.
Questions
Does ReceptionHQ have a free plan or trial?
It has no free plan, but offers a seven-day free trial based on ReceptionistPlus. The trial includes message-taking, call transfers, notifications, and portal access, with no credit card required.
What are the plan prices?
MessageExpress is $25 a month plus $1.99 per answered call. ReceptionistPlus is $35 a month, and MyAssistant and MyDiary are each $49 a month; relevant sales tax applies.
Which platforms are supported?
ReceptionHQ lists Android, iOS, and web. Its online client portal works on desktop, laptop, or smartphone.
What can its receptionists do?
Depending on the plan, they can take messages, transfer calls, answer FAQs, submit leads to a CRM, take orders, process payments, or schedule appointments.
Can ReceptionHQ work with business systems?
ReceptionHQ says its assistants can work with calendars, booking platforms, practice management systems, CRMs, customer service software, collaboration tools, and existing or custom webforms.
Are the plans month-to-month?
Live reception plans are month-to-month and have no lock-in contract or cancellation fees.
Facts from ReceptionHQ's own pages
- Availability
- The company offers call answering day or night, including evenings, weekends, and federal holidays. · receptionhq.com, 8 Oct 2026
- Call handling
- Depending on the plan, receptionists can take messages, transfer calls, answer FAQs, submit leads to a CRM, take orders, process payments, and schedule appointments. · receptionhq.com, 8 Oct 2026
- Contract terms
- Live reception plans are month-to-month and have no lock-in contract or cancellation fees. · receptionhq.com, 8 Oct 2026
- Headquarters
- Phoenix, Arizona, United States · receptionhq.com, 28 Sept 2026
- Integrations
- ReceptionHQ says its assistants can work with customers’ calendars, booking platforms, practice management systems, CRMs, customer service software, and collaboration tools; it can also use existing or custom webforms. · receptionhq.com, 8 Oct 2026
- Intended customers
- ReceptionHQ says it serves businesses from solo operators and small businesses to large enterprises, including legal, healthcare, real estate, IT, financial, and contractor businesses. · receptionhq.com, 8 Oct 2026
- Languages
- Spanish-speaking receptionists are available to assist callers during core business hours at no extra cost. · receptionhq.com, 8 Oct 2026
- Notifications and portal
- Customers receive call messages by email or SMS and get access to an online client portal that works on desktop, laptop, or smartphone. · receptionhq.com, 8 Oct 2026
- Pricing limits
- MessageExpress starts at $25 per month and also charges $1.99 per answered call; relevant sales tax applies to listed plan prices. · receptionhq.com, 8 Oct 2026
- Privacy
- The privacy policy says personal information may be accessed by staff or third parties outside the United States, including in Australia, New Zealand, South Africa, or the United Kingdom. · receptionhq.com, 8 Oct 2026
- Security
- ReceptionHQ’s privacy policy describes firewalls, password-protected system access, system patching, encryption of highly confidential data, and SSL/TLS where appropriate. · receptionhq.com, 8 Oct 2026
- Service
- ReceptionHQ provides live virtual receptionists and call answering for businesses. · receptionhq.com, 8 Oct 2026
- Support
- The company lists [email protected] for client portal login assistance. · receptionhq.com, 8 Oct 2026
- Trial
- The seven-day free trial is based on ReceptionistPlus and includes message-taking, call transfers, notifications, and online portal access, with no credit card required. · receptionhq.com, 8 Oct 2026
Where ReceptionHQ stands on Freedom251
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