Freedom251 › Virtual Receptionist Services
Conversational
What Conversational is
Conversational provides live virtual receptionists for answering calls, taking messages, qualifying callers, routing calls, and booking appointments. Receptionists follow each business’s instructions and can handle outbound calls, general enquiries, appointment reminders, call screening, and customized call handling. Live answering is available Monday through Friday from 7am to 8pm EST, with automated coverage after hours. The Talk 100 Bundle costs $209 a month and includes 100 minutes; additional minutes cost $2.10 per minute. Talk 200 and Talk 500 bundles provide 200 and 500 minutes respectively at their listed monthly prices. A 30-day free trial is available, but there is no free plan. Premier add-ons include scheduling and calendar management, lead entry, order taking, web forms, CRM completion, and payment processing. Listed integrations include Calendly, Google Calendar, HubSpot, Outlook, Square, Zendesk, and several EHR and scheduling platforms. The company says custom APIs can connect hundreds of platforms. Numbers can be assigned locally or toll-free for an additional charge, or an existing number can be forwarded. Receptionists are based in the United States and Canada and are described as native English speakers.
Who it suits
It suits small businesses in fields such as medical, legal, real estate, salons, contracting, and finance that need human call handling and appointment support.
What it does well
- Human receptionists answer calls
- Appointment booking, reminders, routing, and message taking
- 30-day free trial
- Integrations include Calendly, HubSpot, and Outlook
- Custom APIs can connect hundreds of platforms
What to know first
- Starts at $209 per month
- Extra minutes cost $2.10 each
- Live answering hours are weekday, 7am–8pm EST
- No free plan
Limits
The Talk 100 Bundle includes 100 minutes per month; Talk 200 includes 200, and Talk 500 includes 500. Additional minutes cost $2.10 per minute, and Premier Services provides any two add-ons for $79 a month.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Talk 100 Bundle | 100 Minutes · excess minutes $2.10/min · 2 Free Voicemail | $209 a month |
| Talk 200 Bundle | 200 Minutes · excess minutes $2.10/min · 3 Free Voicemail | $399 a month |
| Premier Services add-on | Any 2 Add-ons | $79 a month |
| Talk 500 Bundle | 500 Minutes · excess minutes $2.10/min · 5 Free Voicemail | $799 a month |
As conversational.com lists them, read 8 Oct 2026. The maker's own page has the final word.
Getting started
- Visit conversational.com
- Choose a Talk bundle or the Premier Services add-on
- Start the 30-day free trial for new clients
- Use an assigned local number, add a toll-free number, or forward an existing number
- Connect calendars, CRM, EHR, or scheduling platforms
- Provide call instructions and configure listed call-handling services
Verdict
Conversational combines human answering with booking, routing, qualification, and message services. Check included minutes, overage charges, and live-hour coverage against expected call volume.
Questions
What does the service cost?
Talk 100 is $209 a month, Talk 200 is $399 a month, and Talk 500 is $799 a month. The Premier Services add-on is $79 a month for any two add-ons.
Is a trial available?
Yes. New clients receive a 30-day free trial, and there is no free plan.
Who answers the calls?
Conversational says its receptionists are located in the United States and Canada and are native English speakers.
What are the live answering hours?
Live answering runs Monday through Friday from 7am to 8pm Eastern. Automated after-hours coverage is available.
Can I keep my existing number?
Yes. You can forward an existing number, use an assigned local area-code number, or choose a toll-free number for an additional charge.
Which integrations are listed?
Integrations include Calendly, Google Calendar, HubSpot, Outlook, Square, Zendesk, and multiple EHR and scheduling platforms. Custom API integrations can connect with hundreds of platforms.
Facts from Conversational's own pages
- Call features
- Its listed features include outbound calls, general inquiries, call screening, appointment booking and reminders, and customized call handling. · conversational.com, 8 Oct 2026
- Custom integrations
- Conversational says it can connect with hundreds of platforms using custom API integrations. · conversational.com, 8 Oct 2026
- Headquarters
- Fredericksburg, Virginia, United States · conversational.com, 28 Sept 2026
- Industries
- The company describes serving small businesses and lists industries including medical, legal, real estate, salon, contractor, and finance. · conversational.com, 8 Oct 2026
- Integrations
- The company lists integrations including Calendly, Google Calendar, HubSpot, Outlook, Square, Zendesk, and multiple EHR and scheduling platforms. · conversational.com, 8 Oct 2026
- Live hours
- Live answering is available Monday through Friday from 7am to 8pm EST, with automated after-hours coverage available. · conversational.com, 8 Oct 2026
- Number options
- Customers can use an assigned local area-code number or a toll-free number for an additional charge, and can forward an existing number to Conversational. · conversational.com, 8 Oct 2026
- Overage
- Minutes above the plan allowance are charged at $2.10 per minute. · conversational.com, 8 Oct 2026
- Premier add-ons
- Premier add-ons include scheduling and calendar management, lead entry, order taking, web forms, CRM completion, and payment processing. · conversational.com, 8 Oct 2026
- Receptionist location
- Conversational says its receptionists are located in the United States and Canada and are native English speakers. · conversational.com, 8 Oct 2026
- Security
- The terms state that Conversational will use reasonable care to maintain the confidentiality of client confidential information and will not disclose or use it except as authorized or required by law. · conversational.com, 8 Oct 2026
- Service
- Conversational provides live virtual receptionists to answer calls, handle bookings and appointments, and follow each business’s call instructions. · conversational.com, 8 Oct 2026
- Support
- The contact page offers a 30-minute sales call and lists weekday contact hours of Monday through Friday, 7am to 8pm Eastern. · conversational.com, 8 Oct 2026
- Trial
- The pricing page says new clients receive a 30-day free trial. · conversational.com, 8 Oct 2026
Where Conversational stands on Freedom251
- Virtual Receptionist Services#11 of 35